Bhupesh Raju PH: 678-***-****
Test Lead Email: **********@*****.***
PROFESSIONAL PROFILE
Skilled and accomplished Professional with 12+ years of experience in Analysis, Quality
Assurance, Testing, Development and Support of Software applications.
Strong experience in Warehouse Management System versions 2006 and 2010(Manhattan
Associates), OMS (Order Management System), Web Services, MQ Series, HP QUALITY
CENTER, Web Applications and SQL.
Extensive background in Project that confirms to client requirements. Software Development Life
Cycles and Software Testing Life Cycles.
Well versed in standard SQA Methodologies, Processes, Techniques and Business Workflows
and expertise in implementing them with emphasis on Quality Process.
Solid experience following Agile/Scrum methodologies and processes.
Expertise as Test Lead/Coordinator for Manual and Automation Teams and handling System,
Integration and User Acceptance Testing.
Strong experience in client interaction and understanding business application, business
data flow and data relations from them.
Extensive experience is leading Defect Review Meetings, Triage’s every day.
Strong knowledge and experience as a Defect Manager which includes tracking, coordinating,
prioritizing, reporting and following closure procedure.
Extensively experienced in all the parts of testing phase. Test Planning, Test Preparation, Test
Execution and Reporting.
Extensive Experience is OMS (order management system,) WMS (Version 6 & 10), testing
both In-bound and Out-bound functionalities.
Expertise in IVR (Interactive Voice Response) testing.
Having good analytical and problem solving skills in WMS Application, Evaluation, Testing and
Enhancements of Insurance, Telecom, Banking, Health Care Applications, Financial
Applications and Mobile Testing.
Experience in testing on Mobile Testing.
Strong knowledge in Insurance & Supply Chain solution Domain.
As part of my assignments, Involved in interacting with clients, Feasibility Analysis, Gap
Analysis, Planning and Scheduling, Effort Estimation, Design, Testing, Defect
Management, Quality and Delivery activities.
Understanding High Level Requirements from customer. Experience in Preparing the Test
Strategy, Test Plan, Test data design documents for a Project.
Maintaining deliverables, contributing significantly in taking Tools training to the team. Worked as
Mentor and SME on End-to-End CSR’s.
Experience in defining test scripts for Test Automation in QTP and running the scripts on it.
Created complex test plans, requirements and design test cases . Managed execution of
different testing phases (unit, integration, system and user acceptance testing).
Experience in various types of testing. Smoke Testing, Regression Testing, System &
Integration Testing, UAT, Black Box, White Box Testing, Positive and Negative scenarios
testing.
Experience in EDI Transactions on Inbound & Outbound files Verification.
Developed several Quality documents which include Testing Checklist, Status reports, Review
checklist, Configuration Management, Utilization report, RCA, Trackers and Issue logs.
Experience in Data Analysis, Data Validation and Data Verification.
Experience in extended validation of report functionality developed, using Business Objects, by
writing complex SQLs at the backend.
Solid knowledge on Performance Testing.
Solid Knowledge in PeopleSoft HRMS (HR/ NA and Global Payroll/ Base Benefits/
Benefit Administration/ eApplications).
Experienced Tester with strong background on online databases and information products as well
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Bhupesh Raju PH: 678-***-****
Test Lead Email: **********@*****.***
as data analysis / reporting / processing.
Experience with ITIL v.3, ISO 2000, IEEE829, CMM standards
Well versed with Manual and Automated Testing methodologies and principles.
Well acquainted with Defect Tracking Systems, Source Code Control Systems, Word
Processors, Spreadsheets, and Office Communication Tools.
Strong Problem Analysis & Resolution skills and ability to work in Multi-Platform Environments like
Windows, UNIX and Mainframes.
Hands-on experience on SQL Server, DB2 and Oracle databases.
Solid experience in working with onsite-offshore team model projects.
Handled testing on some of the SAP Applications.
Excellent interpersonal, analytical, problem solving, written and communication skills.
Expertise in research and evaluate alternative solutions and recommends the most efficient and
cost effective application programming solution
TECHNICAL EXPERTISE:
Languages/GUI: COBOL, JCL, C, C++, JAVA, PeopleSoft, WEB Services,
SQL.
Version Control Tools: ENDEVOR.
Software Tools: HP Quality Center, QTP, Test Management Tool.
Front End/ GUI: Web services, CICS
IBM Utilities/ Tools: TSO, ISPF, SPUFI, File Aid, MQ Series.
Database: DB2, IMS DB, VSAM, SQL, PL/SQL, Oracle 8i
Documentation Tools: MS Office 2000/XP, Adobe Tools and Visio Professional.
Web Technologies: XML, HTML & DHTML
Operating Systems: WMOS, Z/OS, MVS/XA, UNIX, MS Windows 98 / 2000 / NT /
XP
Strategies: UAT, System Testing, Integration Testing, Build Verification
Testing, Regression Testing, Performance Testing, Smoke
testing and Unit Testing, IVR Testing.
EDUCATIONAL QUALIFICATIONS:
Bachelors of Engineering from Magadh University, India
PROJECT DETAILS:
Client/Company : UPS Global Development
Project : WMS – Warehouse Management System (Versions 2006 & 2010)
Project Duration: August 2008 - Till Date
Title : Associate Manager
GWS (WMS 2006 & 2010) – Global Warehousing System is a multi-tiered, multi-platform warehouse
management system (WMS) developed by Manhattan Associates; which they call Warehouse
Management (WM) for Open Systems. Any development, enhancement or defect fix to this product is
completely managed by 3rd Party vendor (Manhattan Associates).
GWS manages a wide range of warehouse business processes associated with receiving inventory,
tracking, and shipping it to customers. It also has many functions for managing the work in the
warehouse, including wave generation processes.
GWS manages the day-to-day operations of the warehouse and easily integrates with other business
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Bhupesh Raju PH: 678-***-****
Test Lead Email: **********@*****.***
applications, such as order processing systems, which perform high-level order allocation and forecasting.
Responsibilities:
• Leading the Manual and Automation Test Team
• Involved in gathering and analyzing the Business & Technical Requirement.
• Designed and Developed Test plans based on BRD and FSD’s
• Creating Test Strategy & documents, planning the test execution activities and defect reporting &
analyzing the test metrics.
• Leading to run Defect Review Meetings, Triages.
• Involved in Walkthroughs with BA’s, Development and Quality team. Performed Manual Testing
and Automation testing on the Application.
• Performed Functional, System, Integration, Performance, End to End, Regression & UAT
testing.
• Performed Black Box and White Box Testing.
• Performed EDI transactions verification on Inbound & Outbound files.
• Checked database to determine successful transaction of test data from the application by
establishing connectivity using SQL commands.
• Created Test Data for QA and UAT using the automation test scripts in QTP.
• Developed different kinds of reports that showed the number of test cases executed, number
passed/failed and the number of test cases left to execute on a daily & also on a weekly basis.
• Involved in writing the SQL queries for generating the Reports from TFS to Management.
• Responsible for writing the Test Cases, executing the Test Cases and created Test Execution
reports which includes Test Execution, Defect Report etc.
• Developed Test Automation plan, strategies to run test cases in QTP.
• Analyzing Teat cases, Test scenarios, Test Strategies, Test data etc to automate them in QTP and
running the scripts after defining them.
• Tested various Customer Print Forms for different products and states with respect to their
Form Definitions.
Environment: WMS 2006 & 2010 (Manhattan Associates), OMS (SAP), Web Applications, SQL, QC,
QTP, Reports, AS400.
Client/Company: IBM
Project : Global Billing Application
Project Duration: June 2007 - March 2008
Title: System Analyst
The Inter Enterprise Service Connection (IESC) process provides secure sending of data to and from
BMSD (Blue) via the GBPP1 (Yellow) system. Inbound data from a non-secure destination must pass
through GBPP1 before entering secure destination BMSD. Outbound data must pass from a secure
destination BMSD to less secure destination GBPP1 and then on to the non-secure recipient destination
Responsibilities:
• Analysis of all Technical Transformation Rules, Business Translation Rules for both functional
and business requirements from the Mapping Specifications and Functional Design
specifications.
• Executed SQL statements for data validation to check data integrity, error handling, data
redundancy, and data consistency.
• Acted as a Defect Manager responsible for reviewing, assigning and tracking defects until
closed.
• Reviewed the Business Requirement Documents and the Functional Specification and discussed
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Bhupesh Raju PH: 678-***-****
Test Lead Email: **********@*****.***
with the team to make sure the requirement understanding is consistent.
• Prepared Test Plan from the Business Requirements and Functional Specification.
• Developed Traceability Matrix of Business Requirements mapped to Test Scripts to ensure any
Change Control in requirements leads to test case update.
• Tested to verify that all data were synchronized after the data is troubleshoot and also
used SQL to verify/validate my test cases with respect to the UI Data.
• Developed automated test scripts using QTP to perform Functional and Regression
testing.
• Worked closely with the development team in making the detailed QC test plan regarding
the scope and focus of the testing.
• Involved in Agile and Waterfall Development Cycle, and used Agile testing methods
such as Scrum and Extreme Programming (XP)
• For regression testing of the various releases of the application and performed
regression testing by executing the baseline scripts, identified functional errors and
interacted with developers to resolve technical issues.
• Executed test scripts and reported defects in Quality Center tool and attended status
meetings.
Environment: HP ALM, Cobol, JCL, DB2, SQL Scripts, MS Word.
Client/Company : SATYAM COMPUTER SERVICE Ltd
Project : State Farm Insurance - USA
Project Duration : November 2005 - June 2006
Title: Senior Software Eng.
State Farm insurance company is one of the largest financial institutions in the world as of today in
insurance business.
The goal of SAMS data stores is to create a necessary data stores to increase State Farm's ability to
respond quickly to new business directions and new marketing and Quality initiatives for the benefit of
policy and account holders at reduced ongoing costs. As part of this population process new(db2) data
stores are populated with the data from existing data stores(IMS,SQL server,DB2 etc).our main source of
data would be AIMS and ACT(SQL server) databases.
Responsibilities:
• Analyzed the business requirements and preparing design test document
• Working on the Project Test plan including test schedule, resources, timelines, app no. of test
cases, development team rapport.
• Preparing the Test Plan document.
• Developed detail test cases, design steps on QC.
• Collecting test data and updating across each of the test case on the Quality Center.
• Executing test cases and updating results.
• Verification of EDI Transactions
• Running Batch cycle to verify reports, notices etc and verify the results.
• Created test files for verifying the output.
• Developed Regression test suites and created macros for each of the test suite as part of effort
saving initiative.
• Raising, tracking defects, re-testing as soon as it is ready for test and closing the defects with
updates.
• Training and assisting new team members.
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Bhupesh Raju PH: 678-***-****
Test Lead Email: **********@*****.***
• Responsible for status calls on a daily basis discussing issues on the team and testing progress.
• Reporting status of the team.
Environment: HP QC, JCL, Cobol, IMS, DB2, HP QC and Test Management Tool. IVR Testing.
Client/Company : SATYAM COMPUTER SERVICES Ltd
Project : CSC- Nortel networks
Project Duration: July 2003 - November 2005
Title: Senior Software Eng.
This is spread across four business portfolios, which are global product services, supply chain
management and Integration services and oracle financials covering 102 applications. This project is
spread across vast spectrum of technologies including the client server architecture, Web technologies and
Mainframes with VM/CMS.
Responsibilities:
• Working as Technical Specialist to ensure:
• Running timely Batch Processing as per the schedule on CA7.
• Tracking all the jobs until complete.
• Timely resolution/escalation of Job failures (abends) that helps in timely batch cycle completion
• Involved in 24*7 on call support to resolve / escalate both critical abends.
• Resolved non critical abends as per the procedure.
• Co-ordinate with various application programmer teams to resolve abends and restarting the job.
• Monitor batch workloads for exceptions.
• Ensure timely availability of online regions.
• Timely execution of one-time requests coming through the Peregrine Service Center.
• Alert the programmers/schedulers and finding the cause for any abnormality in the systems like
Jobs not running on time, online regions not being up on time or Jobs running longer than the
usual time etc.
• The job profile includes Training the new hire for the GCO-Production Control and Support
process. Assessing their performance on daily/weekly and monthly basis.
• Played major role in Recruitment and training new team as a part of Ramp Up of the business.
• Played major role in setup and strengthening GCO - BCP/DRP as a SPOC.
• Worked on a six-sigma initiative - “study of abend volume – set ARF for frequently abending jobs.”
• Defined new processes and standardized existing processes.
• Provide training on monitoring tools, and systems to the team and create SOPs.
• Leverage the best practice sharing to define processes and create SOPs from the businesses
supported by GCO.
• Resolve and Work with Application Support Teams to resolve abends.
• Use Scheduler monitoring tools like CA-7, CA-11 and CA-Autosys to monitor the Batch cycles on
OS/390.
Environment: HO Cobol, IBM OS/390, TSO, ISPF, DB2, JCL, CICS, SQL, CA7, CA11
Client/Company : BLUESTAR INFOTECH Ltd
Project : Worldwide General Accounting
Project Duration : June 2002 - July 2003
Title: Software Eng.
Worldwide General Accounting (WWGA) is one of the groups of the IT section in HP-ISO, providing
services and support for HP accounting activities worldwide. The Worldwide General Accounting
(WWGA) team provides support to World Wide Financial service Centers with off-line support as well as
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Bhupesh Raju PH: 678-***-****
Test Lead Email: **********@*****.***
CPE - Current Product engineering for all the financial applications of HP-IT. The WWGA team supports
around 15 products used by HP worldwide.
Responsibilities:
• Analysis of Client Requirement document, Functional requirement documents to formulate a test
plan.
• Created Test Approach, Test Strategy and Test Plan documents.
• Developing Test Plans, Designing and Reviewing Test Cases for Functional and Regression
Testing.
• Convert Test cases to Positive and Negative test cases and update them in detail in Quality
Center.
• Tested all the option flows for IVR as per the business requirements.
• Conduct test plan walkthrough with business analyst, Technical and all the team members
involved in the project.
• Worked as a Test Manager/Coordinator for several critical projects.
• Arranged, Participated daily and weekly project status meetings.
• Responsible for Configuration Management of all the documents related to project.
• Participated in Walkthrough's and Technical Reviews all through the testing phase.
• Created traceability matrix between requirements and test cases.
• Designed and Executed Regression Test Scripts using Quality Center.
• Performed Functional, System and Integration testing on the TS2 system at every step of project
development phase.
• Responsible for building Test environment to create the test data and keep them ready for test
execution.
• Used HP Quality Center 9.2 to enter functional requirements, create test cases, setup test lab for
test case execution, analyze test results, and enter and manage defects.
• Wrote Detail Test Cases with Design steps, Prerequisites, Expected result, priority, procedures,
test data etc in QC.
• Acted as HP Quality Center Administrator.
• Leading Defect Board (Defect tracking, Defect reports, Daily meetings with the SME’s and
Development team on the Defects)
• Conducted database testing by developing and executing SQL queries.
• Defined test scripts in QTP and running them as part of Smoke and Regression Testing
• Responsible for creating Test Summary reports, Learning documents and RCA report when
required.
• Participate in implementation of projects.
• Developed solutions using agile methodologies.
• Reported daily status to Technical Delivery Managers and Management
• Conducting Peer reviews, interacting with the team to understand the system & plan for the same
to match for time bound quality response.
• Test analyses for automation using QTP.
• Testing mobile web applications along with other applications for the Telecom client.
• Strongly followed Agile/Scrum methodologies from the initial stage of the project.
Environment: Web applications, JAVA, CICS, JCL, QTP, HP Quality Center 9.2 & 10, SQL, JAVA, IVR.
Client/Company: KANBAY SOFTWARE PVT Ltd
Project : 21st Century Insurance Group - USA.
Project Duration : February 2001 - May 2001
Title: Software Eng.
21st Century Insurance Group is the ninth-largest personal auto insurance stock company in the United
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Bhupesh Raju PH: 678-***-****
Test Lead Email: **********@*****.***
States and insures nearly 1.2 million automobiles. 21st Century Insurance Group markets personal
automobile insurance in Arizona, California, Nevada, Oregon and Washington. The Company also sells
home insurance in California. The company receives nearly 60 percent of its new business through
referrals from current policyholders.
Responsibilities:
• Working as Technical Specialist to ensure:
• Running timely Batch Processing as per the schedule on CA7.
• Tracking all the jobs until complete.
• Timely resolution/escalation of Job failures (abends) that helps in timely batch cycle completion
• Involved in 24*7 on call support to resolve / escalate both critical abends.
• Resolved non critical abends as per the procedure.
• Co-ordinate with various application programmer teams to resolve abends and restarting the job.
• Monitor batch workloads for exceptions.
• Ensure timely availability of online regions.
• Timely execution of one-time requests coming through the Peregrine Service Center.
• Alert the programmers/schedulers and finding the cause for any abnormality in the systems like
Jobs not running on time, online regions not being up on time or Jobs running longer than the
usual time etc.
• The job profile includes Training the new hire for the GCO-Production Control and Support
process. Assessing their performance on daily/weekly and monthly basis.
• Played major role in Recruitment and training new team as a part of Ramp Up of the business.
• Played major role in setup and strengthening GCO - BCP/DRP as a SPOC.
• Worked on a six-sigma initiative - “study of abend volume – set ARF for frequently abending jobs.”
• Defined new processes and standardized existing processes.
• Provide training on monitoring tools, and systems to the team and create SOPs.
• Leverage the best practice sharing to define processes and create SOPs from the businesses
supported by GCO.
• Resolve and Work with Application Support Teams to resolve abends.
• Use Scheduler monitoring tools like CA-7, CA-11 and CA-Autosys to monitor the Batch cycles on
OS/390.
Environment: IBM OS/390, TSO, ISPF, DB2, JCL, CICS, SQL, CA7, CA11, Autosys.
Client/Company : TCS
Project : Prudential Insurance Company - USA
Project Duration : June 2000 - February 2001
Title: Associate Consultant
Prudential is the largest life insurance Company in the United States and one of the largest diversified
financial institutions in the world. Prudential has a global presence in 30 countries, providing a variety of
products and services in the areas of insurance, investments, securities and real estate to more than 30
million customers.
Responsibilities:
• Involved in Module definition, and Requirement Specifications (SRS) document preparation.
• Involved in preparation of Investigation and Impact analysis report.
• Involved in Low Level Design.
• Interacting with the on-site coordinator for clarification of the work details.
• Making code changes according to the design document and debugging.
• Preparation of Unit test plan specification and preparation of unit test data according to changes.
• Involved in Unit testing and system testing, Movement of code from Development to Model office
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Bhupesh Raju PH: 678-***-****
Test Lead Email: **********@*****.***
region in Endeavor.
• Involved in preparation of Implementation plan for moving loads to production.
• Involved in preparation of JCL documentation to set up in System test environment.
• Developed change design document for Change requests including programs and code to be
changed and make the changes, debug, test and record the results.
• Coding modules and embedding DB2 SQL in COBOL programs. Responsibilities also included
online and batch maintenance and enhancement work using COBOL, DB2, VSAM, and JCL.
Used Expeditor for debugging online applications.
• Chaired weekly status meeting between technical group and business user group.
• Extensively handled the application response for positive and negative sets of data using Data
Driven Testing.
• Reviews and walkthroughs to make sure software have been coded as per established software
quality standards and guidelines.
Environment: IBM Z/OS, TSO, ISPF, COBOL, DB2, JCL, VSAM, CICS, SPUFI, File Aid for DB2,
Endeavor, SQL.
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