Gul Q. Khan-PMP

Agile Coach/ Project Manager

P ROFILE

** ***** ** ***** ** experience in Project & Product Management,

Agile (Scrum) methodology, RFP procurement, IT Infrastructure

& ERP Implementation, Evaluation, IV&V, Healthcare domain,

Affordable Healthcare (Obama Care),, Share Point & Project Server,

Requirement management, OOA&D, System Integration, Team

management, Software Development and implementation.

A results oriented manager with expertise in delivering large and complex

enterprise solutions in challenging environments.

Broad-based international experience in offshore outsourced service

delivery and sales, having lived and worked in Asia (Taiwan, Thailand,

Hong Kong, Singapore)

Have hands on experience of programming in C# and VB.Net. Managed

Project developed in C# .Net framework and SQL server on the back end

that has a team size of more than 40 onsite / off site resources. Managed

projects developed in J2EE with JSF on front end with focus on User

Experience and DB2 on backend. Hands on experience of creating

schemas in DB2, writing Stored Procedures in SQL Server.

Agile Methodology (Scrum) Coach: Conducted the training

sessions and hands on implementation of the Scrum Agile methodology

in multiple projects including the definition of the scope, time lines,

tracking and Risk Management for each Sprint of the projects.

Certification: Certified Project Management Professional (PMP),

awarded by Project Management Institute (PMI) USA since 2005.

Implemented the project management plans using PMBOK principles.

PMO & CMMI: 9 years of experience in managing PMO from its

inception, defining the processes, defining the KPAs for CMMI from

level 2-5 and implementing the defined policies in big projects. Worked

as Assessment Team member (ATM) during CMMI appraisals.

State and Local Govt. Experience: 8 years of working experience in

State and Local Govt. agencies including Office of Technology CA

(OTECH-CA), CA Highway Patrol (CHP), Dept. of Veteran’s Affairs

CA (DVA-CA), OH Dept. of Jobs and Family Services (ODJFS)

Dept. of Motor Vehicle VT (DMV-VT), Dept. of Motor Vehicle MI

(DMV-MI), Dept. of Motor Vehicle CA (DMV-CA)

Data Management, Interchange and Conversion:8 years of

experience in secure data management for large scale applications,

data sharing via different interfaces with other state agencies, data

conversion during and after the development from legacy systems to

the new applications with integrity.

Department of Motor Vehicle SME: Being Functional Analyst,

worked as SME for Michigan Dept. of State (MDOS) and Dept. of Motor

Vehicle CA for the re-engineering of their existing business processes

and development of the new software system to accommodate these

requirements.

Education Provider: Co-instructor at the PMP Preparation sessions

conducted at NICC, OH

Infrastructure Implementation: 5 years of experience working with

multiple state departments to implement the IT infrastructure that

includes but not limited to Active Directory setup, Network sharing

setup, Infrastructure Assessment etc.

Product Development Manager: 10 years of experience in product

development, customization through configuration, business needs

analysis and performance optimization to meet different client

requirements. Managed Products with 8 clients simultaneous running

their business in production using the same product.

Project Management: Managed projects of up to $ 86M value in

terms of revenue with complete cost benefit analysis, project costing.

Provided onsite support as part of round the clock customer service to

the clients in Asia Pacific region to ensure the customer confidence

building in the projects team.

Technical Expertise: Hands on experience of programming in C#

and VB.Net. Managed Project developed in C# .Net technology and

SQL server on the back end that has a team size of more than 40

onsite / off site resources. Managed projects being developed in

J2EE with JSF on front end with focus on User Experience and DB2

on backend. Hands on experience of creating schemas in DB2, writing

Stored Procedures in SQL Server.

Technology Start-up Co-Founder: Co-Founder of a start-up

technology oriented company having the vision of becoming the

market leader in consumer driven IT industry with innovative products.

Floor plan Financial Applications SME: Being Functional analyst,

worked as Subject Matter Expert with companies like “Daimler

Chrysler Thailand”, “Chrysler Financial Taiwan” and “Tung Yang Leasing

Company Taiwan” and analyzed the end-to-end requirements to

accommodate them into the financial package developed named

“Lease Soft”.

Enterprise Business Architect: Managed multiple projects at the

Enterprise level and devise the strategy for Business and technology

solutions that includes the bridging between technical and business

teams.

T ECHNICAL SKILLS

PM tools & Methodologies: MS Project Server, MS SharePoint, MS

Excel, MS Word, MS Visio, Earn value management.

Design tools & methodologies: Rational Rose, Visio, OOA&D, UML,

Agile product life cycle, Scrum methodology.

Database Servers: DB2 UDB IBM Mainframe, SQL server, MYSQL

Architecture: B2B, B2C Architecture

Languages: J2EE, Delphi, Power Builder, C#, DPB, HTML, SQL

Application Server: Jaguar CTS server, Apache, MQ Workflow, Web-

sphere.

P ROFESSIONAL EXPERIE NCE

Sr. Product Manager / Agile Coach

Veritam Inc. – Sacramento, CA

July 2013 – Present

As Sr. Product Manager / Agile coach responsible for the all phases of the

Software Development Life Cycle (SDLC) and implementation of Agile

methodology in development cycles. Also responsible for the training the

team on Agile Scrum methodology.

Veritam is the premium provider of billing solutions to schools across the

nation in CA and in VA states. They provide easy-to-use technology solutions

and dedicated services to help schools manager MAA and LEA medical billing

programs at their own. The VeriDirect system is a HIPPA compliant

implemented in compliance with Affordable Healthcare Act aka Obama Care.

VeriDirect system generates 837 and 271 EDI files for Health Insurance

Exchange (HIX) and 835 returned files from the State of CA.

Agile Coach

University of CA – DAVIS

Jan 2013 – Jun 2013

As an Agile coach was responsible for training 5 project teams of about 25

team members in total to bring them upto speed with Agile scrum

methodology and implementation in their projects.

UC Davis Information and Educational Technology Dept. (IET) has multiple

projects in progress. My Info Vault creates digital dossiers to support faculty

promotions and academic review process using Kuali Enterprise Workflow

process to streamline the workflow of the faculty promotions.

Implemented the processes for Scrum methodology in different projects like

Edu Stream, Myinfo Vaul and EduStream.

Implementation Project Manager

Enterprise Networking Solutions (ENS-INC) – Sacramento, CA

Total Contract Value (TCV) US$ 79 M

Duration : May 2011 – Sept 2012

Enterprise Networking Solutions, Inc. (ENS-Inc) is an information technology

consulting firm. Develop and deploy proven reliable and scalable enterprise

technology solutions. With key expertise in virtualization, consolidation, and

migration services, ENS-Inc Engineers and Project Managers partner with

your business or agency on a wide range of technology projects.

Project Title: California Email Services (CES)

US$ 85 M

Total Contract Value (TCV)

Duration: May 2011 – Sept. 2012

Location: Sacramento, CA

Implementation Manager

Role:

Tools: MS Project Server, MS SharePoint, MS Excel, MS Word,

MS Visio, SharePoint 2007, Group wise, MS Office 365.

Client: State of California Office of Technology

Description

The purpose of CES is to provide a vendor managed and hosted email

service option to support the State’s email environment. The vendor hosted

solution from Microsoft Online Services provides a dedicated email

environment for the State of California. CES is a cloud computing service in

that shared resources, software and information are provided to users’

computers and other devices as a utility, much like the accessibility of the

electrical grid. Information technology services are delivered over the

Internet and supports ease-of-access to remote computing sites. The term

“cloud” is used as a metaphor for the Internet.

Responsibilities

Define the scope of the Project for each state department and develop a

project charter document.

Active Directory Setup and review with the Client.

Select the Service Readiness date for the implementation and mailbox

migration and prepare the project plan.

Get the sign off from the client on each of the artifacts like project

charter, project schedule and project plan documentation along with

Readiness assessment.

Perform risk analysis for the project and track them periodically.

Progress tracking & Oversight

Technical Delivery Manager

HP Enterprise Services

Nov 2005 – Apr 2011

For clients with large, complex operating environments, HP Enterprise

Services provides end-to-end IT services in applications, business process,

and infrastructure technology outsourcing for increased productivity,

innovation, and security so businesses can plan for future growth and

governments can efficiently deliver citizen services.

Project title: Medical Practice Information System (MPIS)

Total Contract Value (TCV) US$ 5 M

Duration: Aug 2010 – Apr 2011

Location: Sacramento, Ca

Role: Technical Delivery Manager

Tools: MS Project Server, MS Excel, MS Word, MS Visio,

Req. Pro, HP Quality Center, .Net framework, SQL

server

Client: Product Development

Description

MPIS is a multi platform (web / desktop) based solution that deals with day-

to-day operations of a medical practice. It is flexible enough to address the

needs of small to medium level group practices. MPIS provides following set

of features:

Appointment Scheduling & Billing

Practice Administration Management

Patient Records keeping

Integration with 3rd party Applications

Responsibilities

Define the scope of the Product and initial marketing plan for RFP.

Define the staffing need for each phase of the Product development

Costing and feasibility for Delivery Assurance

Project Scheduling

Team management

Progress tracking & Oversight

Delivery of the product from RFP response to procurement to contract

sign and project initiation till final delivery of the work product.

Project title: Information Technology Modernization

(ITM)

Total Contrac t Value (TCV) US$ 92 M

Duration: Jan 2010 – Aug 2011

Location: Sacramento, Ca

Role: Technical Delivery Manager

Tools: MS Project Server, MS SharePoint, MS Excel, MS

Word, MS Visio, Req. Pro, HP Quality Center, Clear

Case and Clear Quest

Client: Dept. of Motor Vehicle CA

http://www.cio.ca.gov/Government/IT_Policy/pdf/2

740-180-

1009SRg.pdf#search=ITM%20project&view=FitH&

pagemode=none

Description

The California Department of Motor Vehicles (DMV) is in the process of

replacing its existing Department of Motor Vehicles Automations (DMVA)

system by implementing a web browser-based replacement application

known as Enterprise Applications Services Environment (EASE) following a

phased approach. This phased approach to replace DMVA by EASE will be

accomplished through a series of work streams. The Data Communication

System (DCS) inquiries and Court inquiries portions of EASE have been

implemented in Work Stream #3. The Drivers License (DL) portion of EASE is

being implemented in Work Stream #4. The Vehicle Registration and Control

Cashier (VR & CC) phase of EASE will be implemented in Work Stream #5.

Responsibilities

Define the scope of the project and write the Deliverables Expectation

Documents (DED) aka RFP response as part of the procurement as a

formal contract.

Define the staffing need for each phase of the project

Project costing and feasibility for Delivery Assurance

Project Scheduling

Team management

Project tracking

Project reporting on daily, weekly and on monthly basis.

Project title: Business Application Modernization (BAM)

Total Contract Value (TCV) US$ 52 M

Duration: Jan 2008 – Dec. 2009

Location: Lansing, MI

Role: Functional Manager (Vehicle Track)

Tools: Scrum Methodology, MS Project Server, MS

SharePoint, MS Excel, MS Word, MS Visio

Client: Michigan Department of State (MDOS)

Description

The Business Application Modernization (BAM) project is a unique opportunity

for MDOS to modernize and re-architect its business and technical processes

to adapt to current and future requirements. The primary MDOS focus is to

optimize service delivery to customers. As such, the four main objectives

designed to accomplish the primary focus are as follows:

1. Fiscal Resource Optimization

2. Enhanced Customer Satisfaction

3. Enhanced Employee Satisfaction and Fulfillment

4. Election Optimization

Responsibilities

Preparation of the response to the RFP for initial presentation.

Presentation of the Response to RFP and presentation to BMV MI.

Requirement gathering and analysis

Application system analysis and design

Team management

Project tracking

Project reporting on daily, weekly and on monthly basis.

Project title: Employer Resource Informa tion Center

(ERIC)

http://jfs.ohio.gov/ouc/uctax/eric.stm

Total Contract Value (TCV) US$ 36 M

Duration: March 2006 – Dec. 2007

Location: Columbus, OH

Role: Project Manager (Delivery)

Tools: Scrum Methodology, MS Project Server, MS

SharePoint, MS Excel, MS Word, MS Visio, IBM

Clear Quest, IBM Clear Case, Rational Application

Development

Client: Ohio Department of Jobs & Family Services

(ODJFS)

Description

ERIC system is designed to be completely self-service and offers the newest

technologies to empower staff, employers and their

representatives. Employers may easily manage their tax accounts and

quickly resolve any problems that may arise. This system offers employers

and their representatives the option of filing their tax returns by paper, the

ERIC system also offers secure, easy-to-use, online filing options that have

even greater accuracy and faster processing capabilities. These online options

includes the ability to immediately file and pay unemployment compensation

taxes and the ability to FTP (upload) tax return data directly into the system.

Responsibilities

Complete lifecycle of the project.

Project planning

Project costing

On time and within budget delivery of the product

Requirement gathering and analysis

Application system analysis and design

Team management

Project tracking

Project reporting on daily, weekly and monthly basis.

Associate Project Manager

Netsol Technologies Ltd. (www.netsoltek.com)

Dec ’98 – Nov 2005

NetSol Technologies, Inc. (NASDAQ CM: NTWK) (NASDAQ DUBAI: NTWK) is

a worldwide provider of global business services and enterprise application

solutions. Since its inception in 1995, NetSol has used its Best Shoring™

practices and highly experienced resources in analysis, development, quality

assurance, and implementation to deliver high-quality, cost-effective

solutions.

Responsibilities

Responsible to write the response to the RFP for different projects at

Netsol and participate in contract negotiation as part of the procurement

process.

Complete project management, onsite implementation team

management, resource and scope planning and interfacing with client at

Daimler Chrysler Services (DCS) Taiwan.

Meetings with Clients at client side at DCLT Bangkok and CFT Taipei to

finalize the requirements.

Worked on the Analysis, Planning, development and deployment phase of

WFS in Taipei (Taiwan) at Chrysler Financial Taiwan and customizing the

product according to the requirements of the client.

Worked in Bangkok (Thailand) at Daimler Chrysler Leasing Thailand for

the implementation of WFS.

Worked in Taipei (Taiwan) at Tung Yang Leasing Company for the

Requirement study and Gap Analysis of WFS.

Discuss and finalize any queries and problems faces by the users during

the deployment of the project.

Detail of my projects with Netsol is as follows:

Project title: LeaseSoft (CMS) aka Netsol Financial Suite

ERP Implementation

Duration: March 2004 – November 2005.

Location: Taipei, Taiwan

Role: Project Manager

Tools: Power Builder (RAD Tool), Rational Rose (UML),

SQL Server 2K, Jaguar CTS Application Server

Client: Daimler Chrysler Services Taiwan (DCST)

Description

LeaseSoft, a suite of four software applications, is an End-to-End solution

for lease and finance industry. The four applications under LeaseSoft have

been designed and developed for a highly flexible setting and are capable of

dealing with multinational, multi-company, multi-asset, multi-lingual, multi-

distributor and multi manufacturer environments.

The product includes the following major modules:

Accounts Receivable Management

Archiving/Cleaning

Asset Management System

Audit Trail System

Business Partners System

Commission Management System

Contract Activation

Contract Disbursement

Contract Modification

Default Handling

Responsibilities

Project Lead for the Software development of the project.

Preparation of Architectural and system design.

Design, Analysis and deployment of the application.

Project title: Capital Stream – Finance Center

Duration: July 2003 - Feb 2004.

Location: Alameda, CA

Role: Project Lead

Tools: MS Project, MS Excel, MS Word, MS Visio, J2EE,

Velocity Scripting language, Turbine framework,

Tomcat, Oracle.

Client: Capital Stream Solutions (www.capitalstream.com)

Description

FinanceCenter is a complete front office platform for automating

commercial finance from account origination through credit management.

With FinanceCenter, the front office team can enter, maintain, view and

analyze all customer, contract, credit and asset information instantly using a

browser.

Relationship managers, product specialists, credit analysts, branch personnel,

call center personnel, customer service representatives, service providers

and operations personnel work together using FinanceCenter to collaborate

more effectively, creating closer relationships with customers and partners

while closing deals more quickly.

Responsibilities

Requirement analysis for the changes in the system.

Develop and monitor project schedules.

Impact analysis of changes in the system

Workflow management

Application configuration as per client’s requirements.

Provide leadership in applying appropriate system development

methodologies for design, coding, testing, implementation and

modification.

Project title: Wholesale Finance System (WFS) aka Netsol

Financial Suite

Duration: Dec 1998 - June 2003.

Location: Bangkok, Thailand

Taipei, Taiwan

Role: Project Lead

Tools: MS Project, MS Excel, MS Word, MS Visio, MS SQL

Server, Power Builder (RAD Tool), Jaguar CTS

Server.

Client: Daimler Chrysler Leasing Thailand (DCLT)

Chrysler Financial Taiwan (CFT)

Tung Yang Leasing Company Taiwan (TYLC)

Description

This System is developed to automate and manage the Floor plan activities of

a dealer. The design of the system has been based on the specific

requirements of Wholesale Finance Business.

WFS have been designed in five major modules. Each module has its own

function and can also be used as an independent system.

The main modules are:

Credit Request Management System (CRM)

Loan Management System (LMS)

Stock Auditing System (SAS)

Dealer Information System (DIS)

Billing & Settlement (BIS)

Responsibilities

Worked as a Team Lead for the development of this project.

Design, Analysis and development of the system.

Preparation of Architectural and system design.

Scripts writing for Backend Database servers and implementation of

business logic at the server end.

CMM Coordinator

Preparation of RS, FS and Design documents for this project.

Responsible for the entire project related activities for CMM Level 4

compliance.

Implementation of CMM KPA’s in this project.

Coordination of different activities among the Development, Design,

SQA, SCM and QE teams.

E DUCATION

M . S (Computer Science)

National University of Computer & Emerging Sciences

C ONTACT INFORMATION

E MAIL: G acb9a5@r.postjobfree.com

P HONE ( CELL ): 323-***-****

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