Sales Manager

John Tyler 919-***-**** **********@**.**.***

To utilize my unique business attributes within a dynamic organization to increase sales.

Professional Skills & Business Acumen

• Successfully assisted one of SAP's most successful and TOP

RANKED VARs in North America to continually acquire Net New

Accounts in a Key Vertical. Responsible for 6 of the 11 Net New

Accounts for the last 18 Months. Proven Demand Generation & Inside

Sales Techniques.

• Proven Sales Approach with a strong background in ERP Solutions,

Middleware Applications, Cloud Computing, Virtualization & BI.

• Strong foundation and experience in C-VP Level Lead Generation, List

Management & Sales Pitch Development.

• Extensive experience and knowledge of Inside Sales Management and

in Outbound Call Center Management.

• Proficient in Salesforce.com & other Enterprise CRMs, Jigsaw.com,

Insideview, and other resource tools.

• Extensive experience in Territory & Vertical Market Penetration,

Exceeding Sales Quotas, Client Retention & Renewal.

• A Team Player and Self Starter with superior work ethic and critical

problem solving skills. The ability to work productively with Executive

Staff and Supporting Personnel to insure that both pragmatic &

proactive methods are being practiced consistently to maintain a

maximum level of performance and efficiency.

• The ability to adapt to surroundings and work effectively with a wide

range of individuals and working atmospheres.

• Successfully assisted multiple Startups in launching their sales efforts

and securing immediate sales pipelines.

Professional Experience

Director of Lead Generation/New Business Development Executive

ILLUMITI

January 2012 – November 2013 (1 year 11 months) Greater Denver Area

Responsible for sourcing Illumiti with a steady stream of Qualified Opportunities

both for Enterprise and SMB Finance & ERP Targets. Promote and develop new

relationships that ultimately will turn into Net New Accounts for Illumiti's All-in-One

Channel. Tasked with penetrating New Verticals and multiple related sub

verticals. Highlighting Illumiti's success in SAP Integration and Implementation

Excellence. I continually evaluate Demand Gen effectiveness, ROI & implement

changes, revisions and enhancements as needed, to meet the ever changing

challenges of identifying & developing mutually beneficial relationships.

Sr Account Executive

Triathleads Inc.

August 2011 – February 2012 (7 months) Ontario, Canada

Working as an international Account Executive. Assisting with increasing sales

pipeline, client retention and renewal. My job is to work directly with client base to

insure that their needs are being met in respect to sales pipeline. I work

predominately with ERP and BI related clients. Assisted with the Launch of SAP's

Cloud Based Finance/ERP Solution-Business By Design to the Canadian Market.

Provided New Sales Opportunities for SAP's Enterprise ERP solution Business

All-in-One in both US & Canadian Markets. I use multiple methods to consistently

provide a pipeline of Qualified Opportunities. Cold Calling, Customized Emails

targeted at the Client's Sweet Spots, Market Research to insure efforts are being

placed in the right Channels, Social Media, and Converting Website Traffic into

Qualified Leads.

Sr. Business Development Consultant

Extended Presence

November 2008 – September 2011 (2 years 11 months) Greater Denver Area

Responsible for extensive Market Research and developing new relationships for

multiple Best of Breed Technology Clients and VARs. Clients include IBM,

Oracle, Hitachi Data Systems, VMware and multiple others. Prospecting consists

of targeting C Level and VP/Director Level Management within Fortune 500

Companies. My efforts have yielded millions of dollars of pipeline for the various

clients. I have performed in the top 5% of my peers for the duration of my

employment.

Consultant

Premier Teleservices

April 2006 – October 2008 (2 years 7 months) Chapel Hill NC

Provided Business Development Services including early stage relationship

building and New Account acquisition via BANT Qualified Lead Generation. Also

provided Full Cycle Sales from initial contact to contract agreement for several

clients. Successfully assisted Research Based Tech Firm with Proprietary IVR

Software product placement in a key business vertical. In each endeavor I was

tasked at penetrating new markets and assisting in the development of existing

ones. Clients were within Professional Services, Tech and Construction Industry.

Senior Sales Consultant

Construction Data Company

January 2005 – April 2006 (1 year 4 months) Cary North Carolina

Responsible for growing the Southeastern Region's Memberships &

Subscriptions, above target every Quarter. Hit the ground running and secured

first sale during 2nd week of training. Developed a sales funnel from scratch via

market research, cold calling and multiple online product demos daily. Offering

consisted of an online plan room/blueprints and cloud based project

tracking/listing service provided in a SaaS format & soft copy publication.

Performed in the top 5% of 40+ Peers for my tenure and achieved Presidents

Club Honors.

Performance Manager

Reese Brothers

January 2001 – December 2004 (4 years) Columbia SC

Responsible for increasing sales performance by 54%, with 4 performance goal

increases over a period of one quarter. Maintained Performance Objectives for

11 consecutive quarters. Increased billable hours by 20% with lower attrition and

managed unavailable time, down time, and wrap time. Responsible for 12000-

14000 hrs of dialing per month. Maintained highest billable hours per shift for 3

consecutive quarters out of 14 national Call Centers. Maintained 95% of overall

performance goals and key indicators for entire tenure. Office received ranking of

number 1 for overall performance out of 14 national centers 6 times during tenure

and maintained a ranking in the top 3 for entire tenure. Contributed significantly

to renewal of contract for large Telecom Client, facility was responsible for 43% of

contracted dialing hours for Client. Managed start up of initial calling and dialer

implementation for new client and campaign launch. Program launch was most

successful in company history, exceeding Sales Per Hour goal and hours commit

by 10%, facility was responsible for 60% of contracted dialing hours for new

Telecom Client. Managed ramp up that eventually put 75% of contracted dialing

hours in Call Center. Managed a staff of over 250 employees/callers.

Campaign Manager

E-Commerce Support Centers Inc

November 1997 – January 2001 (3 years 3 months) Jacksonville, North Carolina

Area

I was hired to assist with the start up of a new division(Call Center) for Sales

Organization with a wide range of services and offerings. I worked directly with

Vice President of Operations to devise and implement a Supervisor Handbook

and Training Curriculum for Sales Floor. Assisted with Call Center Conception

and managed Dialer/ACD Installation and Setup. Conducted Supervisor & TSR

evaluations, evaluated campaign profitability, assisted less profitable programs

with action plans and performance enhancers to increase production and

performance. Used Aspect and Melita on a daily basis to generate reports and

monitor different center statistics and metrics, to pinpoint areas of opportunity

and develop viable solutions. Call Center provides a variety of services for

multiple clients including, Telecom, ISP Support, Small Business, Health Care,

Ecommerce/Order Management, Utilities, Membership Services, and Customer

Service. The center was 550 seats with 175-225 operating Outbound/Inbound

Sales, 100-125 E-commerce, and 75-125 ISP Tech Support and Customer Care,

with the remaining for training. Responsible for working directly with Human

Resources and Training Department to decrease attrition and maintain employee

retention also to maximize efficiency where hiring and initial training are

concerned.

Telemarketing Sales Manager

Civic Development Group-Mellenium Teleservices

February 1994 – November 1997 (3 years 10 months) Wilmington, North

Carolina Area

Responsible for managing a sales & fundraising team of 15-20 TSRs.

Responsible for but not limited to Direct Sales, TSR Training, Verification

Training, TSR/Verification monitoring and evaluations. Responsible for report

generation using EIS Predictive Switch, correspondence with EIS technicians for

upgrades or system maintenance. Assisted in any new client/program launches.

Startup/Shutdown of EIS and facility. Responsible for direct increase in profit and

productivity & average donor pledge, using repetitive training and coaching.

Increase yielded an additional $675,000 in revenue for North Carolina Site

annually

Education and References Available Upon Request.

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