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Sales/Sales Manager/Business Development Professional

Location:
Fort Lauderdale, FL
Posted:
January 22, 2014

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Resume:

JULIE McLEAN

**** *. *** **** ****. #****, Fort Lauderdale, FL 33301

Cell: 954-***-****

Email: acb90h@r.postjobfree.com

LinkedIn: www.linkedin.com/in/mcleanjulie

Areas of Expertise

* Revenue Growth * Proposals and Presentations * Integrity/Strong Work Ethic

* New Business Development * Closing Strategies * Team Player

* Key Account Management * Strong Researcher * Intelligent Decision Maker

* Dedicated to Excellence * Tenacious Follow Up * Responsible and Accountable

Key Achievements

Dynamic Sales/Marketing Professional with years of experience who has achieved award winning individual sales records as well as award winning team sales results. Possess a strong spirit of collaboration, while being dedicated to excellence. Demonstrates an unwavering drive to exceed expectations and performance goals. Methodic approach for new business development by delivering information and "Five Star" service and by cultivating long-term relationships. Superb organizational skills that have been rolled-out companywide to produce continuity and increase efficiency.

Strong team leader years of experience in recruiting, interviewing, and hiring. Impressive record of developing talent through effective training techniques and creative, motivational incentive programs. Experienced in account management, sales, accounting and production coordination. Unique approach to problem solving by being able to quickly identify sources of difficulty and develop effective solutions to resolve conflicts, improve morale, etc. with creative and innovative approaches.

Professional Experience

Indico Publishing, Olathe, KS

Editor - January 2013 to present

Meticulous editor with experience in writing, and the editing and proof reading of both fiction and non-fiction works of dozens of online authors. Consult on title decisions.

The Law Firm of Tripp Scott/Heritage Title - Fort Lauderdale, Florida

Project Manager - July 2011 to September 2012

Briefly tenured at this Law Firm/Title Agency as subject matter expert for the creation of the database to manage three types of property closings (FNMA/REO, Deed-in-Lieu and "regular" property closings). Worked with Double Time, ATIDSXE, Propel, http://www.netronline.com/, and http://www.efanniemae.com/, etc. Completed project successfully.

* Created databases from enormous Excel spreadsheets which made all of the Title Agents 25% more productive by allowing them to know the status of a file at a glance. It also provide the parent company with accurate reports regarding files, closings, profitability, etc. (which was not being done prior to the database).

* Re-created Deed-In-Lieu documents such that one enters key data once and the program auto filled as appropriate. This ensured accuracy and cut the time to prepare documents by 50%.

* Simplified and added tracking to the lien search and HOA estoppels procedures. Added bookkeeping and tracking of payments of past due HOA fees to ensure the proper billing of the file and the timely recording of final documents, as well as reporting to the bank.

CaribbeanSailing Sabbatical

S/V Sea Otter, First Mate - October 2009 to June 2011

Sailed from Fort Lauderdale to Trinidad and back with my husband, aboard our 42' Sailboat, “Sea Otter.”

Excel Media Corporation

V.P. of Operations, Sales Manager - March 2004 to September 2009

Excel Mediasold (via the telephone) and created TV advertising that aired on major network television stations (NBC, CBS and FOX). Hired as a Media Consultant, promoted to Senior Media Consultant in six months, promoted to Sales Manager in 2005 and V.P. of Operations in 2006. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation. Researched, hired and worked with a consultant to produce an employee manual. Created station schedules which ensured the proper airing of commercials. Interfaced with TV station personnel at stations across the country and developed strong relationships that helped us to negotiate better packages for our clients each year.

* Fostered an open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind the employee-retention rate of 85% in an industry where high turnover was common.

* Reduced benefit costs by 15% annually through meticulous research of employee healthcare benefits. Although we were a small company, my research allowed us to offer our employees a choice of two impressive healthcare options as well as a variety of supplemental benefits which helped us to hire and retain employees.

* Subject Matter Expert regarding database decisions for lead generation. This was a very time consuming process but cleaned up our leads dramatically and increased productivity of every Media Consultant by 15% each and every time we did it (approximately every 8-12 months).

Senior Media Consultant, Media Consultant

Discovered the key to selling to labor organizations, private schools and non-profit organizations and developed training tools to aid others. Trained, mentored, and coached Media Consultants. Came up with creative motivational rewards that inspired employees but were not expensive (i.e. leaving early on Fridays, lunch with owner and myself, etc.). Introduced company's first formal performance review program, creating a flexible and well-received tool which led to the promotion of some Media Consultants and ultimate dismissal of others.

* Held several sales records including largest first sale, most sales in a day, most sales in a month, and largest single sale, many of which were not surpassed at the time of my departure.

* Conducted weekly training sessions with Media Consultants which increased their number of closes by 20%, and increased sales by 25%!

Verizon Information Services - Hollywood, Florida

Sales Manager - October 2001 to October 2003

Trained, coached and mentored Account Managers to meet or exceed goals set by themselves and Company.

* Made sales calls with my Account Managers and aided in the evaluation of need for product offerings and assisted in the proposal of appropriate packages. Performed evaluations of Account Managers and made suggestions to improve their skills. This hands on technique was so successful that it was adopted by the entire Hollywood office.

My team routinely achieved between 85-95% of projected monthly sales goals.

Surpassed revenue goals in four consecutive quarters.

Account Manager

Providedconsultative sales of yellow page advertising and online yellow page advertising to corporate accounts. Prospected for customers through cold calls, referrals and networking. Qualified leads, negotiated with corporate customers, closed deals and managed accounts. Targeted and penetrated a competitive market. Sold hundreds of corporate accounts and converted many customers from competitors’ services.

As a rookie, sold the largest online directory program sold in the Hollywood Office. Received President's Award

President's Club for both sales and new customer counts 2001, 2002.

Approached by Regional Manager to consider Management opportunities after only six months.

Fineline Signs & Graphics - Denver, Colorado

Sales Manager - April 1996 to August 2001

Wrote job descriptions and posted positions on job boards. Interviewed, hired, trained, coached, mentored and motivated a sales force of 10-15 Account Managers.

* Accomplishments included annual sales in excess of $1.5 million, Top producing Account Manager

* Facilitated redesign of work order and work flow to streamline process and eliminate a duplication of efforts that saved in excess of 10-20 man hours per week and provided on-line tracking, reporting and proper billing of work.

* Created extensive evaluation form and conducted annual evaluations of AE's which either improved their skill set or began the process of documenting their dismissal.

* Developed ten solid Account Managers at the time of my departure. One of them is currently Sales Manager and several Account Managers still work there today!

Account Manager

Hired as an Account Manager, became working Sales Manager after only six months. Acquired and managed six of the company's larger accounts. Served as the primary liaison between client marketing teams, production staff and vendors. Reviewed account billing and communicated updates to client teams. Built executive-level relationships and managed the daily work flow of concurrent projects to ensure that deliverables were completed on time and on budget.

* Grew portfolio of accounts to generate nearly 20 percent of the company's revenues in 2000. Maintained ongoing communications with all accounts and fostered loyal, lasting relationships by building positive "win-win" relationships with clients. Gathered competitive intelligence and assisted in business-development initiatives.

* Sold and successfully outsourced the production of theater wall graphics which instigated the sourcing and ultimate purchase of the first large format digital printer (16' wide printing capability) in Denver. Fineline ultimately purchased three machines to keep up with the demand.

Education

Metropolitan State University, Denver, CO

Bachelor of Science Degree, Major in Marketing

Arapahoe Community College, Littleton, CO

Associate of Arts Degrees, Majors in Business and Fashion Merchandising



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