Customer Service Sales

Kimberly Ellen Martin

**** */* ***** ******

Bettendorf, Iowa 52722

Cell 563-***-****

***.**********@*****.***

Objective To acquire a challenging full-time position in a retail industry, with a focus on sales and client relations.

Key Qualifications

Over 10 years of extensive experience in the various retail environment

Proven record of driving profitable sales through promotions and merchandizing

Highly skilled in achieving store sales goals in a team-selling environment

In depth knowledge of building exceptional customer experience through engagement, attitude and service

Proficient in performing daily departmental maintenance tasks

Work Experience

K&K Hardware, Bettendorf-IA 2010-Current

Accounts Payable, Cashier and Employee Trainer

Participate in teamwork to meet company goals and expectations

Demonstrate knowledge of products to customers and promote quality customer service

Handle POS system cash registers and assist customers on phone calls

Balance cash drawer after each shift

Handle contractors/companies charge account

Ordered supplies and merchandise for the store

Supervise and Train new cashier regarding technical problems

Maintained Sales records for inventory control

Arrange store with an attractive aspect

Caregiver/Home Schooled, Reidsville, NC 2006-2010

Home-Schooled Children

Assisted in Public Fundraisers

Assisted Elderly in Homes

Diamond Retail Services, Stokesdale, NC 2004-2005

Accounts Payable/Receivable Clerk

Billed and received payments from companies in forty eight states

Answered incoming phone calls to give contractors work instruction and direction for jobs

Updated payments system daily and filed records

responsible for making payment arrangements with companies

responsible for other companies being paid

Moses Cone Hospital, Greensboro, NC 2001-2003

Accounts Payable/Receivable Clerk

Pulled Medical Records in files or on microfilm for patients coming in to ER, Trauma, and all floors of

Hospital

Answered multi-lines phone, operated fax and copy machine

Gathered and pulled records for upcoming surgeries

organized all record files

Food Lion, Summerfield, NC 2000-2001

Cashier

Third shift cashier and stocker

Blocked and straightened shelves

Responsible for sale signs being placed

Farmers Table Restaurant, Reidsville, NC 1991-2000

Head Waitress/Cashier/Kitchen Prep

Took orders and served customers

Ran Cash Register when needed

Schedule other waitresses/waiters for work

Rockingham County Schools, Eden, NC 1993-1998

Exceptional Children Teacher Assistance

Taught children in all subjects grades K-8

Taught children in seclusion or regular classroom setting with learning disabilities such as EMH, BEH,

ADD, Down Syndrome, Autistic and other Handi-Caps

Made Lesson plans daily

Assisted with work and projects assigned by other teachers

Taught and assisted art club after school

Setup special community projects such as re-lay for life for students

Wrote holiday plays

Tutored children after school

Skills Software: MS Word, Excel, Access, PowerPoint, FrontPage, Outlook, Smart draw and Word Perfect LAPS

Reference Available upon request

Contact this candidate