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Sales Customer Service

Location:
Boca Raton, FL, 33496
Salary:
$125,000
Posted:
January 20, 2014

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Resume:

STEVEN DAUN

***** ****** ***

Boca Raton, FL ****6

Home: 561-***-**** ( Cell: 954-***-**** ( Email: acb8i5@r.postjobfree.com

EXPERIENCE

Mid-Size National Corporation

National Business Manager

February 1999 - present (left for 6 years and returned in Oct.

2010)

Core competencies:

Leadership and Organization

Electronic marketing including email & social media

Management & oversight of 12 websites

Management of 300 corporate domains

Electronic newsletters (4 versions) development, editing and

bulk emailing to over 68,000 customers on a monthly basis

HTML coding and website development

P&L management responsibility

Problem solving and solution development

Corporate strategic planning

Finance and business advisor to the Board of Directors

Special project design, development and implementation

Design and development of custom training solutions (internal &

external)

Sales and staff management

Electronic Research and Development & Internet marketing

strategy

Extensive foreign and domestic travel

Aeroservice Aviation Center

V.P. Sales & Marketing

September 2004 - October 2010

Core competencies:

Leadership and organization

Website design and development

Electronic newsletter and promotion design and development to

domestic and global airlines

HTML programing

Sales and customer service management

Domestic and international business development

Lost customer return strategies

Prospecting new customers and customer retention strategies

Extensive travel throughout South America, Africa, Europe and

Asia

Identification of government and private RFP's

Internet lead generation

Job fair development and coordination

Phoenix East Aviation

Director of Business Development & College President

October 1990 - January 1998

Core competencies:

Leadership and organization

Design, development and implementation of direct mail campaigns

Project design and development (incl. development of Phoenix

College of Aeronautics). Concurrently acting as the President

of the College.

Design and development of continuing education programs

Domestic and international business development

Designed and development the first aviation training oriented

website in the industry

Identification of government and private RFP's

Network design and installation

Avtar

Director of International Marketing

February 1987 - September 1990

Core competencies:

Direct mail campaign design, development and implementation

Development and oversight of global representative network

General trading of global goods and equipment

Project development and implementation

Eagle Flight Center

Director of Aircraft Sales

September 1985 - February 1987

Core competencies:

Aircraft sales and leaseback program management

Identification and solicitation of prospective aircraft

purchase customers

Sales management

Trade in and trade up aircraft sales programs

Central Florida Flight Center

Flight Instructor

September 1984 - August 1985

Core competencies:

Flight and ground school instructor

Specialty in dealing with those customers who were having

difficulty with course progression

EDUCATION

Regis University - Master of Business Administration Graduated 2009

Embry Riddle Aeronautical University - B.S. Degree - Aviation Management

Graduated 2009

Dale Carnegie Sales Management Training Completed 2004

Dale Carnegie Leadership Training for Managers Completed 2004

LICENSES & QUALIFICATIONS

FAA Commercial Pilot Single & Multi Engine Land

FAA Commercial Pilot - Airplane Single Engine Sea

FAA Flight Instructor - Airplane Single Engine Land & Sea

FAA Certified Aircraft Dispatcher

HOBBIES & INTERESTS

Family, Flying, Fishing, Sailing, SCUBA, Woodworking, Antique Automobiles,

Travel, Biking.

Lecture, interview and paper list available upon request

References available upon request



Contact this candidate