Sales Customer Service
Resume:
STEVEN DAUN
Boca Raton, FL ****6
Home: 561-***-**** ( Cell: 954-***-**** ( Email: acb8i5@r.postjobfree.com
EXPERIENCE
Mid-Size National Corporation
National Business Manager
February 1999 - present (left for 6 years and returned in Oct.
2010)
Core competencies:
Leadership and Organization
Electronic marketing including email & social media
Management & oversight of 12 websites
Management of 300 corporate domains
Electronic newsletters (4 versions) development, editing and
bulk emailing to over 68,000 customers on a monthly basis
HTML coding and website development
P&L management responsibility
Problem solving and solution development
Corporate strategic planning
Finance and business advisor to the Board of Directors
Special project design, development and implementation
Design and development of custom training solutions (internal &
external)
Sales and staff management
Electronic Research and Development & Internet marketing
strategy
Extensive foreign and domestic travel
Aeroservice Aviation Center
V.P. Sales & Marketing
September 2004 - October 2010
Core competencies:
Leadership and organization
Website design and development
Electronic newsletter and promotion design and development to
domestic and global airlines
HTML programing
Sales and customer service management
Domestic and international business development
Lost customer return strategies
Prospecting new customers and customer retention strategies
Extensive travel throughout South America, Africa, Europe and
Asia
Identification of government and private RFP's
Internet lead generation
Job fair development and coordination
Phoenix East Aviation
Director of Business Development & College President
October 1990 - January 1998
Core competencies:
Leadership and organization
Design, development and implementation of direct mail campaigns
Project design and development (incl. development of Phoenix
College of Aeronautics). Concurrently acting as the President
of the College.
Design and development of continuing education programs
Domestic and international business development
Designed and development the first aviation training oriented
website in the industry
Identification of government and private RFP's
Network design and installation
Avtar
Director of International Marketing
February 1987 - September 1990
Core competencies:
Direct mail campaign design, development and implementation
Development and oversight of global representative network
General trading of global goods and equipment
Project development and implementation
Eagle Flight Center
Director of Aircraft Sales
September 1985 - February 1987
Core competencies:
Aircraft sales and leaseback program management
Identification and solicitation of prospective aircraft
purchase customers
Sales management
Trade in and trade up aircraft sales programs
Central Florida Flight Center
Flight Instructor
September 1984 - August 1985
Core competencies:
Flight and ground school instructor
Specialty in dealing with those customers who were having
difficulty with course progression
EDUCATION
Regis University - Master of Business Administration Graduated 2009
Embry Riddle Aeronautical University - B.S. Degree - Aviation Management
Graduated 2009
Dale Carnegie Sales Management Training Completed 2004
Dale Carnegie Leadership Training for Managers Completed 2004
LICENSES & QUALIFICATIONS
FAA Commercial Pilot Single & Multi Engine Land
FAA Commercial Pilot - Airplane Single Engine Sea
FAA Flight Instructor - Airplane Single Engine Land & Sea
FAA Certified Aircraft Dispatcher
HOBBIES & INTERESTS
Family, Flying, Fishing, Sailing, SCUBA, Woodworking, Antique Automobiles,
Travel, Biking.
Lecture, interview and paper list available upon request
References available upon request
Contact this candidate