Manager Customer Service

Email Id: acb80r@r.postjobfree.com

Mob :- +919*********

ARVIND SINGH

VPO - Khabli, Teh - Dehra, Dist Kangra, Himachal Pradesh: - 177101.

INDIA

Objective:-

To work for an organization where I can use my skills and abilities

consistently to

Became and accomplishes professionals, a place where I can grow with the

organization and learn to do my job in the most effective way.

Potentials and strength:-

Outstanding ability to develop familiarity with new procedures and

services. Ability to learn and adapt to new atmosphere quickly.

Personal Details: -

Permanent Address :- VPO Khabli, Teh. Dehra, Dist Kangra,

Himachal Pradesh,INDIA:-

177101.

Father Name :- Sh. Joginder Singh.

Date of Birth :- 10-July-1980

Nationality :- Indian

Sex :- Male

Languages Known :- English, Hindi

Abilities :- Good Hardware and software Logic,

Good Communications Skills.

Passport Details:-

Passport No. :- L 981821

Date of Issue :- 24/Sept/2013

Date of Expiry :- 23/Sept/2023

Place of Issue :- Shimla India.

Academic Credentials:-

Higher Secondary School Certificate.

Himachal Pradesh Board Education Dharamshala, India.

Technical Skills:-

Windows NT,95,98,200,XP & Vista 2008

Ms Office 2003 / 2007, Ms Word, Ms Excel, Internet.

Personal Attributes:-

Energetic and Flexible team Member.

Ability to communicate positively.

Work Experience:-

Worked as WAREHOUSEMAN on contract with DYNCORP INTERNATIONAL LLC in the

U.S Military Camp Shindand FOB Afghanistan LOGCAP IV Project for a period

of 25 sept 2010 to 20 Sept 2013 .

Process all Transactions SARSS System through and Warehouse operation

management ensures there is no customer verification waiting processing.

Verifying materials against receiving documents, nothing and reporting

discrepancies and obvious damages; putting the materials into prescribed

storage locations; rearranging and taking inventory of stored materials,

examining stored materials and reporting deterioration and damage, removing

material from storage and preparing it for shipment preparing all the

necessary placards for the shipment.

Noting and reporting discrepancies and obvious damages upon inspection of

material.

Leads or assists subordinate employees assigned to same section. Reports

any hazardous spills and take appropriate actions to clean-up said spills.

Assists in packaging waste streams in UN approved containers for shipping;

weighs, marks, and labels all containers.

Provide administrative support to staff/Manager to include preparing

report, correspondence, proofreading and ending documents preparing and

distributing documents, filling and ordering supplies. Gathering

information and prepare reports for daily weekly or monthly transmission

proffers correspondences and reports for accuracy.

Put the hazardous material at their proper places and always maintain

safety procedures with company policies and rules and regulations.

Updated Report of Discrepancy (ROD), document registers, and inventory

adjustment reports, Performed numerous associated warehouse duties in

meeting operational objectives and co-ordinated the preparation of all

reports to provide local operating officials and higher authorities with a

consistently accurate picture of locations in use and available stocks on

hand.

Prepares reports on materials, supplies and equipment availability, Storage

space,MLOC and Relocation of Material & Handling General

Maintained inventories, completed records, and performed various clean-up

and housekeeping activities.

Prepare documents and Material for Shipping.

I have good experience to operate the FORKLIFT 4k to 15k.

Overall In charge of Storage,Turn-In and Shipping Section in SSA, under

direct Supervision of the SSA Manager with several duties and

responsibilities. Provides training for the new employees for the SARSS1,

FEDLOG, AMDF and Characteristic, Interact with the customers as per the SOP

for those who are coming for turn-in Parts are as follows:-

(a) Making sure the customer is authorized to turn-in parts into SSA by

checking their signature card records (b) If then, the customer have to

make sure that they are logged in. (c) Making sure that the Item/material

is properly tagged which has duly been filled and signed by the authorized

Technical Inspector. (d) Making sure that other supporting documentations

are as per the material condition code is properly been furnished with it,

like D6Z, Fed Log, DD Form 2410, Drain &Clean statement/Missing Part

statement/Damage Statements and TM Picture (if those necessary). (e)

Processing of the material in SARSS-1 as per the customer turn in document.

(f) Verifying Parts/Producing Shipping List as per the MRO. (g) Ensures

all documentation is completed and items identified before SARSS System

generating MRO, Location Bin Ticket, shipping documentation. Good

knowledge of Warehouse and SARSS-1 operations.

Responsibilities in Cargo/Shipping Section:- Arranging parts ready for

shipping on the Air Force Pallets by DODAAC and noting down all the

verification TCNs on the same pallet, for Preparing the TCMD and burn the

RFID Tag with SAVI docking station. And also preparing the detailed

placards which reflect the POE/POD/POC and other essential safety

sign/warning for the same. Maintaining a standardized record for the

outgoing cargos to the Flight Line. And have to prepare the daily report

for both Turn-in & Shipping and will submit the same to the Manager's

Office

Responsibilities in Storage Section:- At present I am taking care of all

the Storage Activities in the SSA Department by leading a group of co-

workers by performing a number of responsibilities.

Supervises the weight of products and the information related to it such as

labels and tags(HAZMAT)

Forklift Operator / Store Keeper,

Role:

Ensured security of materials in the storage area, Inventory and Issue for

production

Inspected all the oil field spare parts from clients or suppliers on

receipt

Allocated and shifted the stock in the storage area

Inspected the stock in the storage area

Dismantling, moving and loading all machineries and materials with the help

of crane and Forklifts

Repaired, serviced and maintained equipment, supervising on all functions.

Communicated with management and clients for onward dispatch of

containers(sea cargo).

Coordinated with higher management regarding loading and unloading

operations.

Attended training on heavy equipments on a regular basis, worked for RIG,

LANDRIG, MODULE, BARGE, BOUY, TURNTABLE, TURRET, PLATFORM etc.

Evaluated and distributed materials managing timely delivery of materials.

Responsible for delivering goods to customers as per purchase orders.

Operated forklift and front end loader to load, unload and move materials.

II. Six Months Experience in HEB International Kabul Afganistan as a IT

Executive worked with CMMS SORTWARE(April 2009 to Oct 2009)

III. Six year experience(Feb 2003 to April 2009 )worked as a Warehouseman

in SHYAMTEX INTERNATIONAL LTD FARIDABAD INDIA.

Duties and Responsibility:-as a Warehouseman

Manages distribution and filing of records for established accounts.

Implements and manages an effective customer service program.

Prepares reports on materials, supplies and equipment availability, storage

space, and relocation of material & Handling General Accounts.

Payment and receipt entries.

Bank reconciliation and other bank related work

Keep record of customer interactions and transactions.

Inventory Control:

Stock taking monthly & weekly.

Issue Items on First in & First out bases.

Check Date of Expiry before taking Items in store room.

Purchasing Management.- to place purchase order on requirement.

Vendor Tracking.

Labor Management.

Manages and controls storage and distribution activities of the company to

ensure maximum utilization of facilities.

Administers operational procedures for activities, such as verification of

incoming and outgoing shipments, handling and disposition of materials, and

keeping warehouse inventory current.

Ensures products, parts, or supplies are shipped, distributed, or received

in an efficient manner.

Inspects physical condition of warehouse and equipment and prepares work

order for repairs and requisitions for replacement of equipment.

AWARDS & CERTIFICATES

Received Coin of Excellence from the Current SSA Manager for

outstanding service in turn in section.

Received best performers certificate of achievements from the SSA Manager

for outstanding service.

Received two appreciation certificates of achievements from the SSA

Warehouse Manager. For two years of outstanding service, support and

loyalty to the organization.(Each certificate representing 1 year).

Received two excellent awarded certificate of achievement form CW2 SSA

Accountable officer Exceptional meritorious service as Logistics Lead.

Received one letter of recommendation certificate form CW2 SSA Accountable

officer.

AVAILABILITY

Ready to relocate within one month

SKILL SET

Forklift Maintenance/Operating

Health & Safety.

New Systems Implementation.

Reporting & Documentation

Inspections & Compliances.

Stock Allocation.

Warehousing Duties.

Manual Handling

LOOKING FOR A DESIRED PROFILE FOR MAKING A BRIGHT FUTURE.

Declaration:-

I herby to declare that all the information furnished above are true to the

best of my knowledge belief. I will do my job sincerely.

Date:-01-Jan-2014 ARVIND SINGH

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