Customer Service Sales

Brandon J. Whitson

**** ********** ****

Crestview, Florida 32536

907-***-**** (Cell)

*********@*****.***

Objective: Seeking position as an Office Assistant in the Crestview area to put

my positive attitude and detail oriented work habits to good use in a new industry

or profession.

Summary of Experience: 8 years of USAF experience with a various amount of

backgrounds including management, facility management, maintenance, and

MOCC (Maintenance Operations Control Center) board operator. Previous

experience in the customer service and sales industry for approximately 5 years

prior to enlisted service.

Key Qualifications

Project Management Building Work Orders Microsoft Office Suite 201

Inventory Management Time Management Personnel Management

Process Improvement Training Management Detail Oriented

Positive Attitude Exciting Personality

Military Experience:

Staff Sergeant, US Air Force

Facility Manager (5/2010 – 12/2013) Eglin AFB,

FL

This position concentrated on managing and controlling over 5000 sq. ft.

of office and industrial area for the 96 th Aircraft Maintenance Squadron. Required

to track and call to ensure completion of work orders for minor and major building

maintenance. Tracking and maintaining fire safety inspections on a daily, weekly,

and monthly basis to maintain a safe and efficient work environment.

Solely responsible for the contract of $1.6M Sun Shelter project under-budget

at $300,000 in savings.

Created and implemented hangar detail program for weekly employee

cleaning of hangar and offices.

Senior Airman, US Air Force

Weapons System Coordinator (4/2007 – 5/2010)

Elmendorf AFB, AK

Command central for the recording of statuses, operations, job requests,

and flying hours of over 100 F-22, F-15, C-17, and E-3 aircraft. Held accountable

for being accurate and extremely detail oriented on all documentation to ensure

the most precise documentation for all records. Responsible for accurately

completing all emergency action checklists, and exercise documents for any and

all daily emergencies or weather actions that occur in and around flight line

operations.

Completed an estimated 550 emergency checklists within a three year period

with 99.5% accuracy.

Implemented a redesigned two man weekend duty schedule, Friday through

Monday, with a six month rotation allowing more family time for all

employees.

Airman First Class, US Air Force

Tactical Aircraft Maintenance Apprentice (5/2006 - 4/2007)

Elmendorf AFB, AK

Technical School, Tactical Aircraft Maintenance (10/2005 - 4/2006)

Sheppard AFB, TX

Technical School, Explosive Ordinance Disposal (7/2005 – 10/2005) Medina

Annex/Lackland AFB, TX

US Air Force Basic Training (5/2005 – 7/2005)

Lackland AFB, TX

Clearance: SECRET security clearance as an F-15 Aircraft Tactical Maintainer

Job History:

Wireless Sales Representative

Wireless Advocates (11/2013-01/2014)

Use customer service techniques to produce budgeted sales for daily

quotas at the wireless kiosk in the Eglin AFB kiosk. Maintain adeqate apperance

and professional attitude at all times to perform all job taskings while servicing

military members with cellular service. Operate all equipment and computer

stations to setup and manage user accounts on Verizon, AT&T and T-Mobile

websites. Handling of cash and credit card transactions for purchase of cellular

products and service. Opened and closed following all procdures as noted by

Wireless Advocates guidlines for cash handling, bank deposits, and shipping of

company materials.

Stockroom Coordinator/Sales Associate

The Bombay Company (10/2003 – 4/2004)

Greenville, SC

Stock and manage backroom inventory for the entire collection of surplus

boxes of floor items and readjust when items are sold or put on hold. Required

to provide assistance in sales and completing transactions at POS registers with

a possibility of having to deal with difficult customers. Help in maintaining a clean

and professional environment and design throughout the store while also

maintaining control of the stockroom at the same time.

Educational Background:

Attended Greenville Technical College for Network Administrator Degree (8/2003

– 8/2004) Taylors, SC

High School Diploma, Riverside High School (8/1999 - 5/2003) Greer, SC

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