STEPHANIE L OROZCO

830-***-****

acb7wf@r.postjobfree.com

Career Objectives

Seeking a position that will benefit from my customer service experience/ positive interaction skills, where

my 7yrs experience can improve their customer satisfaction in a challenging environment.

Work History

AWI ENTERPRISES, Aurora, Colorado

CSR-Turbo Tax Intuit Oct 1, 2013- Still Employed

Providing excellent customer service, while answering a numerous amount of phone calls each

and everyday. Assisting customers with any questions/ or concerns that they have about their

taxes. Inputting information and changing any information required for better service of our

product. Making sure customers information is secured, and safe. Looking up data via internet, or

through customer files.

MENGER SPRINGS LLC ET AL,

CASHIER/SERVER Feb 10, 2011 - Oct 31, 2013

BILL MILLERS, SAN ANTONIO, Texas

Cashier/Server/Cook Feb 10, 2011 - Oct 31, 2013

Provide fast paced friendly, customer service, cook, prep food, clean, take orders, make orders, bag

orders, answer the phone, take phone orders, ring up customers, provide exact change to customers,

open/close store, wash dishes.

bus tables, assist customers to their seats, upsell, etc.

Dollar General Corp, Whiteville, Tennessee

Cashier/Stocker May 31, 2010 - Jan 18, 2011

open/close store, provide fast friendly customer service, upselling, ringing/scanning/bagging customers

items, making

sure the store was clean, unloading the truck, restocking shelve, setting up displays, decorating the

stores, answering

the phone, dropping money, counting my till, etc.

Sea World San Antonio, SAN ANTONIO, Texas

Photographer/Sales Clerk Feb 04, 2009 - Sep 24, 2009

Gaining customers attention, taking photos, capturing favorable moments including with setups,

charicature timing,

and animal interactions, making our customers smile, providing friendly customer service, answering any

customers

questions/concerns as well as directing them around the park, directing customers to our photo booth,

upselling,

meeting our daily sales goal/per cap, meeting our daily sales/photos taken, editing photos, cropping

photos, making

photo discs/dvds, upselling/promoting our other products such as frames, dvds, plushes etc, and our

other animal

interaction events, and other adventure photo opportunities, ringing up customers, providing exact change

back to the

customer, opening/closing the store, etc.

Education

Jackson State, Jackson, Tennessee

2 years college, technical or vocational school

Major: Nursing

GPA: 2.9

San Antonio College, San Antonio, Texas

1 year college, technical or vocational school

Major: Nursing

Palo Alto College, San Antonio, Texas

1 year college, technical or vocational school

Major: Pre-Med

GPA: 3.5

Memorial High School, San Antonio, Texas

High School Diploma/GED

GPA: 3.7

Computer Skills

Typing Speed: 47 Words Per Minute

• Apple or Macintosh Computers

• EMail Software (Outlook, Thunderbird, etc)

• Graphics or Drawing Software (Photoshop, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc)

Additional Computer

Skills:

Excellent skills using a cash register, answering the phone, using a type writer, calculator,

printer, computer, copy machine, fax machine, navigating computer/internet, Maya 3D,

adobe flash/animation, photoshop, MicrosoftOffice, etc

Language Skills

English - Excellent ( Read Write Speak )

Spanish - Fair ( Read Write Speak )

References

Ashley Freels

Manager

Dollar General

731-***-****

Jessica Rodriguez

Manager

Bill Miller Bar B Q

210-***-****

Juliana Lizardi

Co-worker

Bill Miller Bar B Q

210-***-****

Michael Soto

Co-worker

Bill Miller Bar B Q / former manager at McDonalds

210-***-****

Naina Garza

Co-Worker

Bill Miller Bar B Q

210-***-****

Contact this candidate