CURRICULUM VITAE

PERSONAL

NAME Clare Hayward

CURRENT ADDRESS: *** ***** ******, ***********, ******, KT9 2BU

RELOCATING TO: Sandiacre, Nottinghamshire (End of February 2014)

DRIVING LICENCE Full

CONTACTS 078**-***-*** / acb7r1@r.postjobfree.com

EDUCATION

Fair-Oak High School, Rugeley, Staffs 12 GCSE Grades

92-97

Cannock Chase Technical College

97-01

NVQ Level II; Business Administration

1998

RSA Stage I; Computer Literacy and Information Technology

1998

NVQ Level III; Business Administration

2001

RSA Stage II; Computer Literacy and Information Technology

2001

VTCT Level 2 in Cosmetic Make-Up & Beauty Consultancy CCTC

2006

VTCT Level 3 in Swedish Massage CCTC

2006

Media Make-up & Hair, Pinewood; Shepperton Studios

06-07

Customer Service ICS Qualification

2012

TRAINING

Child Protection In-house training, Wallace House

2001

Children's Act In-house training, Wallace House

2002

ADHD In-house training, Wallace House

2002

Drug & Alcohol Awareness In-house training, Wallace House

2002

T.E.A.M T.E.A.C.H TEAM TEACH Approach

2001

Food Hygiene Environmental Health

2001

Fire Safety Awareness Phoenix Fire Safety

2002

Emergency First Aid Cannock Chase Tech College

2002

Health & Safety In-house training, Wallace House

2002

Disciplinary & Capability, Process & Hearing Peninsula

2005

Recruitment & Selection/Equal Opportunities Peninsula

2006

Absenteeism & Family Friendly Rights Peninsula

2006

Glamour/Fashion Make-up CPD Certificate

2006

EMPLOYMENT

Unilever UK Customer Service Advisor

09/2001 - Present

Dealing with a vast amount of orders, processing and ensuring all targets

are met; whilst exceeding customer's expectations. Everyday admin duties

and correspondence.

Royal Borough of Kingston Administrator

06/08 to 09/11

Customer Service Advisor, Adult Social Care

02/11 to 09/11

Invoicing Officer

06/08-02/11

Meeting strict deadlines, payment of invoices, liaising between government

bodies & agencies, prioritising workloads, confidential information,

ordering & managing of equipment, incoming referrals, customer service

Givenchy Senior Make-Up Artist

08/07-06/08

Customer service, dealing with budgets & targets, ordering stock, diary

management

Horizon Care Limited Human Resources

06/03-10/06

Recruitment & application process, staff inductions, booking & organising

training, diary management, confidential information, personnel matters;

meeting CSCI requirements, booking rooms for corporate events, ordering of

stationery, minute taking, PA to Director

Wallace House Ltd Residential Social Worker

09/01-05/03

Dealing with young people with challenging behaviours, key working, report

writing, careplan/diary management, daily/ weekly financing, activity

planning, meetings with social workers & families, working on own

initiative, problem solving, thinking on feet, team playing, confidential

information

Space-Masta Limited Purchase Ledger

02/98-08/01

Running of the Purchasing Department, meeting vast deadlines/prioritising

work loads. Every day office duties carried out.

HOBBIES

Freelance Makeup, Travelling, Sports, Property

REFERENCES

Available upon request

Contact this candidate