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Customer Service Technical Support

Location:
Parma, OH
Posted:
January 18, 2014

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Resume:

Michael D. Penick Jr.

Parma, Ohio

330-***-****

acb7p3@r.postjobfree.com

PROFESSIONAL SUMMARY

Qualified and motivated professional with impressive work ethics, supervisory skills, and 20-plus years’ hands-on

experience in the metal fabricating/welding industry. Offers versatile working strengths and demonstrates effective

problem solving, decision making and project management skills. Innovative and results oriented with the proven

ability to plan and coordinate tasks within standards and established deadlines. Employs a team-oriented leadership

style with an emphasis on results.

EMPLOYMENT

Dependable Stamping, Co., Euclid, Ohio 04/2013 – 01/2014

O perations Manager

• Supervise and coordinate all operations plant functions- welding, fabricating, QA, and

p roduction through shipment.

• Prototype management through technical and production expertise.

• Process improvement through understanding of six sigma principals.

• Drive training and compliance to achieve company ISO 9001-2008 certification.

• Motivate, lead and develop associates through skills and experience and building strong

i nterpersonal relationships.

• Strengthen and implement new and existing company structure and policies.

• Determine staffing requirements. Select and hire new employees.

H-P Products Inc., Louisville, Ohio 07/2012 – 4/2013

Welding Manager

• Supervise between 40 employees, 2 supervisors, and 2 relay coordinators in the welding, cut/fit, and

hydrostatic testing departments including performance evaluations, assign work duties, job scheduling,

interviewing, hiring, and terminations.

• Coordination and management of all daily welding, cutting, and testing operations to ensure safety, quality

and production goals are attained, resulting in increased productivity.

• Determine the best methods to use for meeting future production requirements.

• Develop an in-house welding program and train associates as necessary. GMAW, GTAW, FCAW,

Discontinuities and defects, Procedures and qualification, Weld Symbols, and Blueprint reading for welders

using training materials from The Hobart Institute of Welding.

• Personally qualified welding procedures to certify all welders to AWS standards. Tripled the amount of in

house welder certifications.

• Provide technical support for blueprint and quality issues with first piece inspections and 8D root-cause

analysis.

• Manage all weld operations to ensure safety, quality and production targets on a daily basis.

• Member of safety counsel and safety audit team.

• In depth knowledge of MIG, TIG and brazing. Working knowledge of set up and assemblies on Bluco Tables.

Will-Burt Co. Orrville, Ohio 06/2011 – 07/2012

Welding Supervisor – Welding Department & Quick Turn (06/2011 – 07/2012)

• Supervise 37 employees in the welding and spot welding department including performance evaluations,

assign duties, job scheduling, interviewing, hiring, terminations.

• Sales numbers in Quick-Turn upon hire were $500k per month and the carry over the first month was close to

$200k consistently before my arrival. By my 3rd month we built and sold a record $811k worth of product

with zero carry over.

• Supervise and qualify MIG and TIG welding of steel, stainless steel and aluminum.

• Perform training and develop employees for AWS certifications.

• Certify welds (ISO2001-2008) and conduct testing for Weld Procedure Schedule (WPS) including daily layer

process audits.

• Provide technical support for blueprint and quality issues with first piece inspections and 8D root-cause

analysis.

• Attend daily production meetings with all departments including planning and customer service to provide

feedback on production requirements.

• Working Knowledge of setup and assembly on Bluco Tables.

• Key member of in-house process improvement team, maintain time and production records, maintain indirect

labor within budget.

(Welding Supervisor continued)

• Supervise 17 employees in the Quick Turn Department- welding, machining, brake press.

• Provide technical support for weld training, blueprint and quality issues with first piece inspections and 8D

root-cause analysis.

• MIG and TIG welding of steel, stainless steel and aluminum.

• Conduct testing for WPS and AWS certifications including daily layer process audits.

American Engineering & Metal Working, North Canton, Ohio 2005 - 2011

Production Supervisor

• Supervise 10 employees in a metal fabrication, job shop environment including performance evaluations,

assign duties, job scheduling, interviewing, hiring, terminations.

• Supervise MIG and TIG welding of steel, stainless steel and aluminum.

• Provide technical support for weld training, blueprint and quality issues with first piece inspections.

• Use TrueTops Laser programming software to program and nest all laser parts.

• Order all materials for stock and custom orders.

• Follow jobs through all processes including laser, press brake, weld and powder coat paint to ensure

production, quality and delivery requirements.

Barbco Inc., East Canton, Ohio 2004 - 2005

Fitter/Welder

• Fit and weld (flux core) auger for horizontal boring equipment using FCAW (part-time job during my

employment with National Metal Fabricator).

National Metal Fabricator, Massillon, Ohio 2001 - 2005

Sheet Metal Fabricator/Fitter/Welder

• Ran CNC turret punch and press brakes to hand-fabricate sheet metal components.

• MIG and TIG welding.

• Second shift supervisor when production demands required.

• Maintain the powder coat paint line.

B&H Machine, Minerva, Ohio 1996 - 2001

Fitter/Welder

• Used GMAW, GTAW, SMAW and SAW to fit and weld (Arc, MIG, TIG, Stick) all aspects of hydraulic

cylinders to 5,000 PSI X-ray quality standards.

General Color & Chemical, Minerva, Ohio 1990 - 1996

Maintenance Welder

• Cast-iron repair welding (stick).

Technical Knowledge and Skills

TrueTops laser programming software, Syteline Intermec systems, Performance Impact Workplace, ESS Syteline, ESS

Human Resource Perspective, Costimator, AS400.

Excel, Word, Outlook

AutoCAD

Trumpf 3050 CNC Laser; Accurpess Accell; Trumpf Brake Press; DC Breaker Houses; Shear; Turret Punch; Brake

Press; Sub Arc/Spot Welding; Blueprint; All Metals; GTAW; GMAW; SMAW; Bluco Tables.

Education

Malvern High School, Malvern, Ohio

R.G. Drage Career Vocational School, Massillon, Ohio

Welding/Fitting/Fabrication Graduate – 1990

Professional Development

Stark State College of Technology, North Canton, Ohio

Supervision and Process Improvement - 2011



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