Customer Service Project Manager

DENNIS DALLMAN

**** ******* ***** *****.

Eau Claire, WI 54701

Phone: 850-***-****

******.********@*****.***

SUMMARY:

My qualifications include Website HTML, Java Script and Email Marketing. I am looking to leverage

my 10 + years of Project Management experience and my experience in the client side of Websites with

the backend server database processing by incorporating my knowledge in Database Administration,

Computer Information Systems and Programming. I am highly organized, work well independently;

accurate, detail oriented; have excellent verbal and written communication skills; manage time

effectively; interact professionally with others; possess excellent customer service skills and ability to

troubleshoot and resolve issues effectively.

EDUCATION:

University of Wisconsin, Bachelor of Science – Construction Administration

Northwest Florida State College, Associate of Science - Database Technology

Degree received Dec. 2013 Overall GPA 3.75

Courses of study: C++, Visual Basic, Java, Advanced Java, Web Authoring with HTML, Web Based

Programming, Intro to Database Concepts, Advance Database Concepts, Intro to SQL with Access, Intro

to Oracle, Administering SQL Server Database, Network Technology and Network Security

HONORS:

President’s List Fall semester 2009, awarded for a GPA of 3.5 or Higher

EXPERIENCE:

2012-2014 Account Executive, Data Software Services (Elead One Digital), Destin, FL

Responsibilities: Website Design and Maintenance, Email Marketing, Third Party

Integrations, SEO, Customer Retention, Customer Service, Product Training,

Inventory Management and Advertising Compliance

2009-2012 Facility Maintenance, Beach Community Bank, Fort Walton Beach, FL

Responsibilities: Upkeep of buildings, structures, grounds and facilities of 13 branch.

banks and bank owned property. Repair, reconstruction and alteration of Electrical,

Plumbing and HVAC systems

2005-2008 Senior Construction Administrator, DAG Architects Inc., Destin, FL

Responsibilities: Review of construction documents to ensure completeness

and constructability, Prepare preliminary budget cost estimates, Review and

and approve pay requests and change order requests, Review and approve

shop drawings and submittals, RFI responses, Resolve construction

document conflicts and Site visits to ensure construction documents are

followed

Accomplishments: Successfully completed numerous projects while

minimizing and controlling additional cost to the owner

2002-2005 Project Manager, Speegle Construction Inc., Niceville, FL

Responsibilities: Scheduling, Buyout, Shop Drawing Review, Generate

request for changes, Prepare monthly draw requests, Cost control and

profitability, Revenue projections, Coordination meetings and Bid support

Accomplishments: Successfully completed an array of extremely difficult

projects with challenging schedules that required innovative sequencing of

activities. Received quarterly Mobile district Army Corps of Engineers

safety award at Fort Rucker, Alabama. Suffered no lost time accidents on

any project worked on.

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