North Haven, CT
Lisab921@sbcgloba
l.net
Lisa A. Brooks, CPA
Career Summary Experienced financial services leader delivering operational
accounting excellence and finance through partnerships with a variety
of stakeholders
Experience 2005 - Current RBS Citizens, N.A. RI, VA & CT
Senior Vice President, Director Loan Accounting - Business Services
Operations 8/2011 to Current
Successfully completed multiple projects within short time frames
including the purchase and conversion of $1 Billion auto loan
portfolio, sale of $393 Million in RV/Marine loans, achieved
compliance with new regulations and implemented operational processes
to recognize $6 Million interest income annually.
Strengthened the risk and control environment by implementing training
programs, awareness campaigns and hiring skilled people. Achieved
improved internal audit results.
Improved processes via automation and eliminated duplications and
reallocated resources to more critical functions.
Key leader supporting the strategic development of reduced costs and
increased revenue ideas.
Lead a team of over 50 colleagues who consistently deliver a 2-day
monthly general ledger close, regulatory and financial reporting, and
2.6k general ledger and checking account reconciliations for the banks
$70 Billion consumer loan portfolios.
Accountable for delivering results within $5 million budget.
Vice President, Operational Risk Management - Business Services
Operations, 12/2009 to 8/2011
Responsible for ensuring the consistent application of operational and
regulatory testing programs and self certification processes for all
consumer and commercial operational business units.
Developed and implemented policies, processes and procedures to
identify, assess, mitigate, monitor and report operational risk.
Lead a Risk and Control Awareness Program focusing on user access and
entitlement reviews, proactive process walk throughs, end user
developed applications and data integrity
Worked closely with internal and external audit, corporate operational
risk and compliance risk management to achieve results.
Vice President, Credit Card Accounting, 1/2005 to 12/2009
Responsible for implementing accounting policy, general ledger and
internal checking account reconciliation preparation and transaction
processing supporting the $2 billion credit card business unit.
Lead cross-functional teams to implement a revised overlimit fee
assessment policy generating over $800k in revenue, implemented an
automated customer survey process, and completed the offshoring of
general ledger reconciliation preparation and transaction processing.
Hired to correct and implement improved controls over the credit card
portfolio after conversions to new servicing platform, general ledger
and reconciliation systems.
1989 - 2005 People's United Bank Bridgeport, CT
Vice President, Corporate Finance, 3/2004 to 1/2005
Responsible for forecasting and budgeting for a $3.2 billion
commercial loan portfolio and $1 billion in commercial deposits.
Developed new business initiative financial analyses.
Provided timely financial reports to senior management.
Vice President, Credit Card Accounting & Securitization Servicing,
1993 - 3/2004
Responsible for the development and implementation of regulatory and
accounting policies for the credit card division - including
management of intercompany accounting and reporting for a Special
Purpose Vehicle.
Serviced the $1 billion securitized portion of the $3 billion managed
credit card portfolio, including the external distribution of reports
to the SEC, Wall Street Rating Agencies and Investment Bankers.
Liaison to federal and state banking regulators during annual exams.
Developed and implemented comprehensive securitization accounting and
valuation policies.
Responsible for reviewing the preparation of regulatory and asset
quality reports for submission to Corporate Finance for consolidation
reporting.
Motivated, coached and developed a highly effective and efficient
team.
Manager, Internal Audit, 1989 - 1993
Formulated and performed financial and operation reviews of banking
areas.
Prepared and presented formal report to Executive Management.
1985-1989 Ernst & Young Hartford, CT
Senior Accountant
Planned, performed and administered financial audits for insurance,
financial institutions and healthcare industry clients.
Reviewed Annual Reports, various SEC Forms, Statutory Blank and other
special purpose reports.
Education 1981 - 1985 Quinnipiac College Hamden, CT
Business Administration, Summa Cum Laude
Major: Accounting Minor: Mathematics
Professional Member, Connecticut Society of Certified Public Accountants, American
Memberships Institute of Certified Public Accountants and Charter Global
Management Accountant