Dawn Moore

**** **** **** **** *********, TN ****3

Home: 352-***-**** -Cell: 352-***-**** : acb6z5@r.postjobfree.com

• Experienced District Sales Management professional with strong leadership and

relationship-building skills

• Top Producing, licensed Health and Life Insurance account manager

Core Qualifications

• Strong verbal communication

• Outstanding interpersonal skills

• Extremely organized

• Proven leadership abilities

• Proficient in Microsoft Office Suite: Word,

• Excel, Access, PowerPoint, Outlook Express, Summit Payroll

• Quick learner

•

Experience

Retention Specialist

August 2011 to May 2013

The Company Benefits Store- Knoxville, TN

Coordinate Employee Benefits Changes with the payroll system and with the carrier; review claims

adjustments with carriers; Resolve customer service or billing complaints, reconciling and adjusting

invoices when needed; have working knowledge of payroll processes and payroll systems related to

employee benefits and deductions; Interact with internal and external customers to provide information in

response to inquiries about products and services; enroll employees in insurance benefit policies and

schedule deductions for policies in the payroll systems. Audit and reconcile invoices for Master PEO

benefit policies with over 7,500 policy holders and minimum 10 different carriers.

Sales Agent

May 2006 to February 2011

Blue Cross Blue Shield – Gainesville, Florida

Health, Life Insurance sales.

Ranked #7 out of 1600 agents in the State of Florida (2008), ranked #25 (2009), #38 (2010).

Unit Manager

October 2005 to May 2006

United American Insurance Company – Ocala, Florida

President's Club (ranked in the Top 10 for highest premium sales sold for the year) in 2005 and 2006

Marketing Director

May 2005-October 2005

Gainesville Pet Rescue

Responsible for all marketing activities of a Non-Profit pet rescue shelter; co-ordinate fund-

raising activities and manage volunteers; create advertising material for print, radio and TV ads

District Sales Manager

May 1995 to May 2005

Dress Barn – Orlando, Fl

Responsible for up to 18 stores and $16 M in annual sales volume

Recruited, hired, trained and developed Store Management teams

Maintained shrink at 0.75% to sales, the best in the company in 1999 and in the top 5 for 2000-2005

Maintained sales increases above company average, performing in the top 10 of 100 Districts

Promoted 2 Managers to Area Manager and 1 to District Manager

Maintained the lowest turnover ratio for Management teams in the Orlando, Fl area for over 5 years

Assistant Store Manager

June, 1992 to May 1995

TJ Maxx – Gainesville, Tallahassee, Florida

Successfully implemented program to hire developmentally disabled employees for back room

merchandise processing

Developed and maintained relationships/partnerships with community organizations including: United

Way, March of Dimes, Big Brothers/Big Sisters, Leon County public schools, and ARC

Teller Supervisor

May 1989 to June 1992

First Union National Bank – Gainesville, Florida

Store Manager

May 1983 to June 1989

The Gap – Gainesville, Florida, Winter Park, Florida

Other Retail Store Experience

August 1982 to June 1992

Ormond Shops, Rolling Pin, Brooks, Hit or Miss, Sunglass Hut, Linens and

Things

Education:

Santa Fe College, Gainesville, FL 1982-1984

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