JAY TAVARES
**** ****** ** *** ** MODESTO, CA ***55
209-***-**** acb6va@r.postjobfree.com
– OPERATIONS SUPERVISOR –
An experienced specialist with 20 years of success in supervision and team development . Excellent prioritization
developed through managing simultaneous projects in a fast-paced environment; adept at streamlining processes
and procedures to maximize efficiency and reduce operating and manufacturing costs . Creative crisis management –
able to rapidly develop solutions to multidimensional technical problems . Proficient in MS Word, PowerPoint, and
Excel. Multilingual – fluent in English, Spanish, and Portuguese.
Core Competencies
Team Leadership Quality Management Team Motivation
Safety Administration Regulatory Compliance Employee Evaluation
EMPLOYMENT HISTORY
LSG SKYCHEFS, BURLINGAME, CA
Operations Supervisor, May 2011 – Present
Facilitate service delivery for a provider of in-flight catering services with a key client base of 14 major
airlines including US Airways, American Airlines, Continental, Air Canada, Lufthansa, and more
Hire, train, and supervise a staff of up to 65 food preparation and support associates
Conduct performance evaluations and identify key personnel for advancement into positions of higher
responsibility; selected to develop new supervisors
Oversee compliance with internal quality and food safety guidelines as well as FDA regulations
Ensure safety and security of the facility, property, and personnel at all times, working closely with
Homeland Security teams for access to flight operations areas
Implement lean process strategies to ensure best use of time, personnel, and other resources; develop
labor expense and equipment utilization reports
NEW UNITED MOTOR MANUFACTURING, INC., FREMONT, CA
Team Leader, 1994 – April 2010
Oversaw manufacturing of the Toyota Tacoma line of vehicles – trained and supervised a team of 25
automotive assembly specialists; assigned tasks; and troubleshot equipment issues to ensure achievement
of a 12,000-vehicle monthly quota
Operations included installation of key components including motors, drive trains, cab mounts, fuel and
brake lines, engine cooling systems, power steering units, suspension, exhaust systems, air conditioning
units, and wiring harnesses
Conducted performance evaluations and provided guidance geared toward professional development
Facilitated daily Quality Circle meetings and oversaw a five-stage Quality Assurance process
Earned the NUMMI Quality Circle Award, 2008
Assembler, 1991 – 1994
Installed steering components, fuel lines, cab mounts, prop shafts, and front-end stabilizer systems;
performed front-end alignments
Served as Safety Coordinator – maintained the MSDS database, coordinated safety training for groups of
up to 25 assemblers, conducted inspections, identified safety hazards, and issued corrective action plans
Consistently exceeded performance goals and production quotas; advanced to team leader due to reliability
and accuracy
EDUCATION AND DEVELOPMENT
CHABOT COLLEGE, HAYWARD, CA
Administration of Justice Program, 1982 – 1983
TOYOTA MOTOR CORPORATION
Leadership Training – Fire Hazard Awareness – Team Development – Ergonomics – Standardized Work – Problem
Solving – Hazard Communications, 1994 – 2009
References Available Upon Request