Customer Service Assistant
Resume:
Fairfax, VA *****
***********@*******.***
JESSICA J. ROBINSON
SUMMARY
• Highly motivated and self-disciplined student seeking to apply skills and education in a fast-
paced laboratory environment
• Proficient in following Standard Operating Procedures as they pertain to hazardous chemical
safety, protective equipment, and specialized handling procedures
• Organized and efficient analytical processes with exceptional aseptic technique
• Strong communication skills, with the ability to engage scientific and non-scientific
personnel
W ORK EXPERIENCE
Assistant Research Technician (Internship), TechLab Incorporated, May 2013-August 2013
Completed required internship serving as an Assistant Research Technician for an industry leading
research laboratory; isolated 0157 and non-0157 strains of Escherichia coli (E. coli) from ground
beef following the U.S. Food and Drug Administration (FDA) protocol; executed O157 and non-
O157 E. coli strains which produce toxin; used precise mechanisms for detection of toxin by using
Shiga Toxin Quik Chek testing techniques and O157 Quik Chek testing techniques.
Experimented with different strains of E. coli; conducted experiments utilizing Polymerase Chain
Reaction (PCR) technology using various thermal cyclers, including PCR-7500 and Smart Cycler;
performed serial dilutions; mastered the techniques of growing cultures; conducted ELISA to
identify bacteria strains; utilized Shiga Toxin Quik Chek techniques and devices; utilized O157
Quik Chek techniques and devices; assembled devices; performed validation testing; performed
troubleshooting techniques; performed GRAM staining to analyze bacteria using microscopy
instruments; conducted centrifugation for DNA extraction and DNA isolation; perfected the
technique of plating bacteria on agar plates and SMAC plates; inoculated ground beef with different
strains of E. coli; used scales to properly weigh out chemicals; used chemicals to make solutions;
properly stored solutions and chemicals; properly disposed of wastes and biohazards; used an
autoclave to properly sterilize solutions and glassware for research; aided in maintaining the wash
room; utilized the Seward Stomacher; used incubation techniques; demonstrated proper aseptic
techniques; labeled all solutions and samples; performed colony counts of plated bacteria; and
presented internship research which accurately documented research results and conclusions.
Receptionist, My Tigi Salon and Boutique Summer 2010-2011
Answered telephone; scheduled appointments with clients; managed money and inventory;
produced daily financial reports; perfected extensive customer service techniques; and opened and
closed salon.
EDUCATION/SKILLS
GPA: 3 .432
BS Chemistry, Radford University, Radford, VA, December 2013
BS Biology, Radford University, Radford, VA, December 2013
Relevant Coursework:
Chemistry: Physical Chemistry, Analytical Chemistry, Biochemistry, Organic Chemistry,
Inorganic Chemistry Research
Biology: Molecular Biology, Anatomy and Physiology, Microbiology, Cell Biology
Versed in Poly Software International’s PSI-Plot program for performing data entry, analysis, and
reporting.
Proficient in Microsoft Office products to include MS Word, Excel, and Power Point
ISO 13485 Certified
CLUB MEMBERSHIP, VOLUNTEER WORK
Iota Sigma Pi, National Honor Society for Women in Chemistry September 2011 – Current
American Chemical Society January 2009 – Current
Chemistry Club, Secretary, Events Coordinator January 2009 – Current
Dean’s List August 2009 – May 2010
August 2013 - December 2013
Volunteer Tutor, Chemistry, Radford, VA October 2012 – Current
Volunteer Mentor, Special Education Children, Radford, VA October 2011 - Current
Volunteer, Virginia Family Medicine, Fairfax, VA May 2010 – August 2010
Shadowed Dr. Elizabeth Weaver
Volunteer, Big Brother/Big Sister Program, Radford, VA August 2009 – January 2010
Mentored a little sister
Contact this candidate