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Customer Service Sales

Location:
Appleton, WI
Posted:
January 16, 2014

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Resume:

Kenneth Braxton

*** **** ******** ****** ********, WI 54914 920-***-**** acb6pm@r.postjobfree.com

OBJECTIVE

I am a self-motivated, responsible and innovative worker seeking a challenging career. My skills, experience and personality make me

the ideal candidate for a marketing or sales position at any place of employment.

EDUCATION

University of Phoenix Online, Appleton, Wisconsin July 2010 – Present

• Bachelor of Science: Business Administration

o Anticipated Graduation Date: April, 2014

RELATED EXPERIENCE

Customer Service March 2013-December2013

Alta Resources, Neenah, Wisconsin 54956

• Provide great customer care with clients Disney accounts

• Solve customers’ concern problems while remaining calm and working to ensure happiness

• All inbound sales accounts

• I am trusted with credit card information and work in a professional manor

Cook March2012-January2013

The Appleton Yacht Club, Appleton, Wisconsin 54911

• Planned special menus and kept the regular menu fresh and up-to-date

• Delivered exceptional customer service by collecting feedback from customers on the premise as well as monitoring feedback

provided on various online platforms and forums

• Prepared and served the product to the customers, guaranteeing correct quantity, quality, and timeliness

Cook May 2010- September 2010

The 10th Frame, Appleton, Wisconsin 54913

• Adjusted menu pricing to food cost to ensure the greatest profit while maintaining a high volume of sales

• Analyzed sales data to ensure proper returns on investment and suitable levels of inventory

• Delivered exceptional customer service by collecting feedback from customers on the premise as well as monitoring feedback

provided on various online platforms and forums

• Preserved kitchen cleanliness in order to set the standard for the high quality product I produced, including but not limited to,

regular hot and cold menu items and specific dishes tailored to dietary requirements

Dietary Cook January 2009 – November 2009

ManorCare, Appleton, Wisconsin 54912

• Tailored specific menu items to the needs of the individual customer while ensuring the customer satisfaction by personally

delivering the products

• Communicated orally and written with members of the healthcare team, patients and visitors upholding effective and efficient

lines of communication

• Maintained confidentiality of patient information

• Supported the Healthcare Team by checking daily charts for incomplete histories and operative summaries

Line Cook June 2008 – June 2009

The Bar of Appleton, Appleton, Wisconsin 54911

• Managed lower level cooks including distributing tasks, providing instruction, and motivating individuals in order for the team

to succeed at achieving quality and sanitation goals

• Invented themes for presentation of products and learned new techniques to better serve clients and keep ahead of trends

• Inspected products for quality and fitness for consumption, protecting the clients and surrounding environment from

uncleanliness, always keeping safety a major concern

• Planned special menus and kept the regular menu fresh and up-to-date

• Determined cost analysis of the products and prevented low returns on investment by keeping scrupulous inventory records

• Prioritized and organized work in order to produce quality products in an efficient and effective manner

Kenneth Braxton

327 East Atlantic Street Appleton, WI 54914 920-***-**** acb6pm@r.postjobfree.com

Professional References

Brandon Fortman

Academic Advisor

University of Phoenix

913-***-**** x2176339

acb6pm@r.postjobfree.com

Mike Bunderson

Carpenter

Madison, Wisconsin, 53711

608-***-****

acb6pm@r.postjobfree.com

Kim Zagzebski

Income Maintenance Specialist

Milwaukee, Wisconsin,

414-***-****

acb6pm@r.postjobfree.com

Jacqueline Centner

Pharmacy Tech

Appleton, Wisconsin, 54915

920-***-****

acb6pm@r.postjobfree.com



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