Troy J. Martins
**** ******** ******* **. ~ Kingwood, TX 77339 ~ (713) 204 - 5702 ~
************@*****.***
PROFESSIONAL PROFILE
* Hands-on change leader with unique ability to align workplace performance
with business value, specializing in improving cost effectiveness and
driving profit *
* Multiple site, multiple state experience leading teams of over 200 *
* Focused on the execution of quality and cost effective networks with
project management of all logistics and supply chain functions, field
operations and related technical support *
* Customer satisfaction ratings above industry averages *
* Motivational leadership for employee growth and development *
PROFESSIONAL EXPERIENCE
Forum Energy Technologies, Houston, TX 2012 - 2013
Sr. Manager - Distribution Operations
Leadership responsibilities for the Main Distribution Center and Logistics
team serving the
Drilling Division within Forum. The MDC, with a monthly output of $10M,
supports all Drilling customers
along with the replenishment needs of 15 domestic and 4 international Forum
locations.
The Logistics team handles the import needs of 10 manufacturing facilities
worldwide along with the export
requirements for all drilling division customers and Forum international
locations.
. Reduced FTE's by 23% while increasing On-Time deliveries by 7% to a 98%
average.
. Increased inventory accuracy, from an accounting prospective, by 0.5%
(99.44% to 99.94%) and simultaneously increased operational inventory
accuracy by 4.31% (93.74% to 98.05%).
. Reduced cost per line item shipped by 22% ($10.65 to $8.28)
. Restructured Logistic Team SOP's to reduce overall spend by 8.9% ($838K)
for 2013 over 2012.
. Led the Export Compliance objective to ensure all 17,301 SKU's are
accurately classified for ECCN / HTS compliance by the end of 2013.
Gaffney Kroese Supply Corp., Houston, TX 2006 - 2011
Operations Manager
Houston Division specializing in the Electrical & Oilfield Industries with
an output average of $4.8M per month for orders shipped worldwide.
Operational teamwork (team of 31) with a local sales staff of 26 which
produced $36.9M in generated sales and a total facility output for GK of
$57.6M annually.
Developed and instituted the first Contract team for the Houston Division
of Gaffney-Kroese. Set up the initial team along with designing the
procedures and guidelines.
. Aligned SCM activities to coincide with GK objectives which provided
measurable performance, increased local sales from $18.3M for FY'06 to
$36.9M for FY'10
. Increased on-time deliveries by 25% to a 96% average (16% above industry
average).
. Inventory levels reduced 15% by renegotiating vendor terms.
. Designed/Instituted a Vendor Value Matrix, reducing transaction count to
GK by close to 30%
. Reduced local/international freight costs by restructuring transportation
and added monitoring abilities.
. Operational increase from 393 orders per month avg. in Aug '06 to 1,232
orders per month by Dec 2010
. Reduced OS&D's to less than 1% for all customers serviced.
. Created a GK worldwide on-line Production Schedule for Sales order
monitoring.
. HR policies reduced turnover by 70% after year 1 along with attendance
rating increased to 97.5%
. Established a cross-training program which has reduced the needs for
additional staffing and reduced overtime from a previous average of close
to 20% down to a current <5% current avg (On Call / After hours
requirements).
. Helped design current facility and performed as GC during renovations.
. Moved Sales & Operations into this facility and was operational with no
down time in sales or service.
US Allegiance, Bend, OR 2004 - 2006
Director of Logistics
Provide Leadership, Direction and Guidance for an operation that supplies
Officially Licensed Retail Products to 18,000+ USPS outlets and AAFES
(Army, Air Force) retail installations worldwide. Direct departmental
reports include Inventory control, Purchasing, Production/Assembly, Order
Picking, Packing, Shipping, and Receiving.
. Monitor all activities daily to ensure contractual compliance on all
products for each customer.
US Allegiance, continued..
. Designed performance guidelines for international manufacturers.
. Reduced Finished Inventory levels by 22% while maintaining an accuracy
rating of 99.93%.
. Created / Implemented production standards/goals throughout the
operations.
. Created costs tracking capabilities/analysis throughout.
. Instituted formal training throughout the Production/Assembly team.
Reduced OS&D below 0.5%.
. Created written SOP's throughout the operation for each task.
. Perform all HR functions which included implementing a formal review
policy. Setting attendance standards and introducing overall EOM awards.
. Designed a new 50K sq.' facility including internal office area layout.
. Planned the successful consolidation of outside inventory facilities
along with total business relocation to the new facility without any
interruptions or customer visibility.
KUEHNE & NAGEL LOGISTICS, Lakeland, FL 2002 - 2004
Distribution Center Manager - Shipping / Outbound
3PL contract position with responsibilities for the operations on the
outbound side of a 400K sq.' Store Support Center for JC Penney. This SSC
supports 68 stores throughout the Southeastern US and Puerto Rico,
delivering approx. $100M in retail merchandise monthly. Directed
departmental reports include Shipping, Carton / GOH (Garment on Hangers)
Sortation and Forklift with 3 supervisors and 100 associates.
. Communicated daily goals and objectives at start up and monitored to
ensure all were met.
. Ensure entire JC Penney SOP's were followed for all departments assigned.
. Monitored all departments for Productivity, Quality and Accuracy to meet
customer needs and requirements.
. Interacted daily with JC Penney liaison's to ensure total customer
satisfaction.
. Ensure all internal customers both inbound and outbound were on track to
complete all daily goals and objectives.
. Verified all required reporting was completed and submitted daily to
executive management.
. Interacted with agency representatives daily to ensure staffing
requirements were met.
. Performed all HR functions as required.
CAREER INDUSTRIES SERVED
Oil & Gas - Gaffney-Kroese Supply (Multiple sites) Collectibles (USPS /
AAFES) - US Allegiance
Retail Distribution - JC Penney (Kuehne & Nagel) Sales / Financing -
Drive Time (Multiple sites)
Catalog Distribution - Chadwick's of Boston CATV & Telephony - AT&T
/ US West (Multiple sites)
Photo Supplies / Chem Mix Labs - Kodak (Multiple sites / multiple states)
PROFESSIONAL AFFILIATIONS
APICS - The Association of Operations Management
EDUCATION / TRAINING
"Managing transitions in today's Supply Chain" - Brenda Moore
Chadwick's of Boston, Sept 1998
"Facilities Design & Concept"/Chelmsford Call Center Development Project -
Linda Freeland
Continental Cablevision, Mar 1996
"Supply Chain Management Principles" - Regina Hutchinson
Continental Cablevision, Dec 1995
"Purchasing and the Negotiations behind them" - Thomas Kennedy
Continental Cablevision, Feb 1994
Gerber Technology, Tolland, CT Apr 1984 - July 1985
AASET - Memphis State University, Millington, TN 1979 - 1981
US NAVY - Aviation Electronics Tech 1979 - 1983
Advanced Avionics (SS3), Jacksonville, FL 1981
Advanced Avionics, Millington, TN 1979 - 1981