Sales Engineer

Alan Salcie

***** ** **** ****** . *******, FL **027 . H 954-***-**** . (954) 646-

**** acb6c0@r.postjobfree.com

Results oriented individual with a strong background in Security and

Networking. Demonstrated ability to provide solutions to complex business

requirements. Hands-on experience with variety of networking

Infrastructure technologies, exceptional strengths in design,

implementation, management, operations and troubleshooting of complex

systems. Working knowledge of critical and cutting edge systems in the

Financial, Healthcare, Retail and Telecommunications sectors. Excellent

management and Communication skills.

EDUCATION

. Masters of Network and Communication Management

Concentration in Security

Keller Graduate School of Management Miramar,

Florida

. BS in Telecommunications Management

DeVry Institute of Technology Kansas

City, Missouri

. CCIE Passed written portion of the CCIE currently preparing to

take the lab

. CCNA F

. CISSP

. FNCNE Foundry Certification

. MCSE

. JNCIA-JUNOS

. CompTIA Server +

. ITIL V3

TECHNICAL SKILLS

Network: LAN/WAN: VOIP, VLAN, Ethernet, Fiber optics, DWDM, TCP/IP,

IPX, NFS, FTP, ATM, OSPF, ARP, RIP, IGRP, PKI, SMDS, EGRP, SMS,

SQL, DNS, DHCP, PPP, SNMP, FDDI, Optical,,HDLC, V.35, HP

Openview, Optivity Switch Manager, CiscoWorks, Switchvision,

Sniffer, Traffix, Concord, Health, Infovista, Radcom, Tekelec,

Net2net, Baynetworks Site Manager, Intel LAN Probe, Network

General DSS, SNA, HDIC, OSI, Traffic Director, NetSys,

CiscoView, RMON, Checkpoint, Juniper.

Hardware: Sun, IBM PC, Hewlett Packard, Intel, Micom, BBN Wide Area

Sniffer,

HP Datascope systems, Baynetworks: BCN, BLN, AFN, LN, ARN, ANH, FN,

Switches and Hubs; Cisco Routers: Series,Nortel 6400, 8600

Passport, Stratacom BPX, MGX and IGX nodes,, switches and

hubs, checkpoint firewalls, Pix and ASA firewalls. Juniper

Firewalls, Forinet Firewalls, Palo Alto Firewalls Ascom

Timeplex, Lannet, Fore ASX1000, Fore 3810 uplink switches, 3COM

Lanplex 2500, 3500, 6004 switches. Extreme Networks, Alteon,

Calbetron, Synoptics, CSU/DSU, Txport, Motorola, Paradyne,

Kentox, Stratacom. Adtran

PROFESSIONAL EXPERIENCE

T-Mobile, Sunrise, FL

1/2012-Present

Sales Engineer

. Provide expert guidance towards design, development, and engineering

of business solutions for public and private sector clients.

. Operate as an executive level liaison providing technical expertise.

. Support pre/post-sales efforts for multiple account teams serving

targeted customer accounts.

. Act as a trusted advisor interfacing with customer with the goal of

eliminating technical obstacles to purchase, deployment, maintenance

of products and services.

Architect, plan and build highly complex multi-tier solutions, Demo's

and Proofs of Concepts for enterprise customers utilizing a mix of

technologies.

. Provides technical sales support and consulting to insure smooth

customer integration and implementation of solution set.

. Provides pre-sales support to Enterprise and Mid-market accounts for T-

Mobile USA.

. Manage Fortune 500 clients wireless data solutions and wireless

strategy planning.

. Manage 3 teams of senior and mid-market account with respect to voice

and data products.

. Supports Product development with testing and certifications for all

data integrated T-Mobile devices.

. Solid strength in gaining an understanding of the customer's business

and analyzing the customer's requirements.

Verizon Business, Miami, FL 2/2010-

11/2012

Senior Security Solutions Architect

. Advise and guide Verizon Business Clients in selection of appropriate

solutions to match identified business needs and to provide technical

information/support to Sales Account Managers in the achievement of

Global revenue objectives.

. Communicate with clients about emerging technologies, communication

strategies and developed an understanding of clients business needs in

order to protect, retain and increase revenues.

. Develop strategies with customers to anticipate and address their long-

term business needs and identify appropriate alternatives.

. Provide technical information for difficult, sensitive or critically

important accounts.

. Influence customers and diffuse potential problems.

. Identified sales opportunities/solutions and positively contribute to

account planning utilizing Sales Engineering tools.

. Engage with members of Sales Engineering team and other departments

(e.g. bid / project management/ etc) to provide advice to meet

specific client requirements.

. Communicate effectively with other "virtual team" members (Business

Consultants, Bid Management, Operations, Customer Services, and

Billing) to ensure swift resolution of problems and assist in the

development of Sales Engineering/Sales/Support teams via training and

coaching.

. Provide input for proposals/RFPs/RFIs/ITTs by producing network

diagrams, responses, etc to Technical Sections against Verizon

Business standard/non standard deliverables and required technical

oriented descriptions, thereby demonstrating how client business goals

can be met.

. Develop and maintain a comprehensive understanding of the

communications industry and Verizon Business systems, procedures,

networks, products and services to enable effective client

communications.

. Provide accurate account information/reports to Sales Engineering /

sales management on a regular basis

Cognizant Technology Solution, Remote, Miami, FL

1/2009-2/2010

IT/ IS Delivery Manager

. Provided subject matter expertise in a pre-sales capacity for

prospects and strategic business alliances on all products offered by

employer

. Responded to detailed RFI/RFP

. Participated in sales calls with sales representative and meeting with

existing and potential clients

. Prepared and facilitated technology and product architecture

presentations

. Delivery of on-going feedback to product development /management based

on prospect or customer interaction, product issues, field deployment

and generally observed market trends.

. Oversaw customer implementations and integration in addition to acting

as main point of contact for client technical issues.

Logical Solutions, Margate, FL

Pre-sales Engineer

2/2002-12/2008

. Supported sales team on proposal and solution to customers

. Met customers to understand user requirement and determine best

solutions

. Prepared solution proposals

. Assisted sales in gathering 3rd party pricing and liaising with 3rd

parties, if required

. Customer presentation and clarifications

. Support sales in tendering and bidding process.

Network Architect

. Responsible for installation, support and troubleshooting of routers,

switches, wireless access points, firewalls, 2000 and 29003 server

administration and configuration, workstations and printers at any of

our 30 plus clients sites.

. Assist with the configuration, implementation and troubleshooting of

F5 Load Balancers, checkpoint Nokia 380 UTM.

. Worked on design and implementation of a fourteen site MPLS Network

which included 2621, 1721 and 3725 routers running various routing

protocols. Implemented switching technologies utilizing 2900 and 4500

switches (VLANS, DHCP and VOIP)

. Reconfigured the entire WAN/LAN utilizing the following protocols:

DECNET, LAT, EIGRP, DHCP and VPN tunnels

. Designed and implemented VOIP network using Cisco and NEC phones over

Cisco 3750 and 450 switches over numerous sites

. Implemented OSPF and BGP protocols for internet redundancy

. Assist with the management of BGP routing policies for one of our

largest clients

. Design infrastructure of entire networks to include building

workstations, servers and setting up switches, routers and firewalls

. Implemented multiple autonomous systems using BGP for large Networks

with international and local sites

. Manage and maintain vendor relationship for purchasing and services

. Design and implementation of disaster recovery capabilities

BOWNE & Co., Inc., New York, NY

9/1998-2/2002

Senior Network Engineer/Consultant

Responsibilities include design and implantation of WAN, MAN, and LAN

internetworking solutions (4000 plus users)

. Lead and participated in the decisions regarding systems management

architecture and operations software also lead the deployment of these

packages

. Established, planned and administered the overall policies and goals

for the engineering department

. Planning and design of new sites both domestic and international;

surveyed the sites and user requirements, designed LAN/WAN to handle

the load as well as future expansions, recommended necessary

networking equipment, configured, tested and implemented the design

. Directed and implemented a project, which replaced Bay network routers

with Cisco routers at over 50, sites, both domestic and international.

Cisco routers used were 2610, 3640, 7200 and 4500 series

. Y2K compliance: conducted a survey on both hardware and software of

various networking equipment, such as Nortel and Cisco router

switches, fore power hubs and Digital Gigaswitches. Proceeded with

the upgrades where necessary to make all the equipment Y2K compliant.

Project was completed ahead of deadline

. Worked on the implementation of EIGRP from RIP v1 for the entire

organization

. Managed three consultants for the support team of the New York office

. Designed and implemented WAN and LAN technologies

. Worked on the design and implementation for voice over IP for Bowne's

three major sites.

Donaldson Lufkin & Jenrette, New York, NY

4/1997-9/1998

Senior Network Engineer/Consultant

Responsibilities included design and implementation of WAN, MAN and LAN

internetworking solutions (7000 plus users)

. Designed and implemented ATM backbone consisting of Stratacom BPX

nodes, Fore ASX 1000 switched, Bay Networks ARE interfaces and

ATM uplinks such as Fore 3810 switches and 3Com Lanplex 2500 uplinks

. Designed and implemented 10 new DLJ domestic sites using Bay

network routers, 3com Lanplex switches and Verilink DSU/CSU's.

The configuration consisted of Frame relay links connecting back

to our main office in New York and their back up office in New

Jersey.

. Other projects involved voice traffic over the STRATACOM network and

video over the Fore ASX 1000 switches. Also developed an ATM strategy

to migrate DLJ's legacy network form an FDDI backbone to an ATM

backbone

. Designed a disaster recovery site to be used as a hot site with

backup servers and high-speed connectivity for the rest of the DLJ

network over a SONET ring. This site will be supporting users in

parallel with our existing network infrastructure.

. . Assisted in the design and connectivity of DLJ to the Internet

over a fractional DS3 line. Primary responsibilities included

deciding on standards with the ISP, configuring routers with

secure filters and monitoring the network for quality assurance

. Tested and evaluated ATM networking products and interoperability

between different vendors. Worked with vendors on incompatibility

issues, presented them with the problems and helped them in improving

their products to meet the industry standards

. Designed and updated network documentation and diagrams using

Visio and Harvard Graphics.

Chase Manhattan Bank, New York, NY

9/1996-4/1997

Network Engineer/Consultant

Responsibilities included design and implementation of Wide Area

Networks and internetworking solutions, Also provided day to day

support of the trading floor environment. (2000 Plus Users)

. Managed projects for complex communications solutions

. Worked on the design and implementation of Wide Area Networks for

new trading floor model including switching, routing and

segmentation utilizing different standards

. Interfaced with users and operations department during project

implementation.

. Interacted with the network operations group to create detailed

project rollout plans and schedules

. Design, test and implement emerging technologies for the trading

environment.

. Daily responsibilities included segment base lining, trending and

analysis. Proactive monitoring, network documentation, tracking

trouble tickets to identify chronicle problems and meeting with

vendors for product review and evaluation.

Barclays, BZW, New York, NY

1/1996-9/1996

Network Engineer

Responsible for gathering user requirements, developing specifications and

designing implementation for network products, This included wide are

support and customer support with added emphasis an open standards based

products.

. Primary responsibility included router management and configuration

based on the business unit's requirements for 25 Wellfleet routers

throughout the United States and Canada. Daily tasks consisted of

setting filters for various protocols, such as IP, IPX, NetBEUI, LAT,

DEC, MOP and AppleTalk.

. Integrated remote access products that allowed remote users to access

Novell Windows Network and NT RAS. Attributes included LAN access

based on users' normal LAN access, mainframe connectivity, sending and

receiving e-mail and two-layer security scheme.

. Optimized network performance by minimizing traffic across the

routers, synchronizing server backup schedules across the WAN,

scanning bandwidth utilization on new applications, providing

redundancy on network equipment and link lines.

. Assisted Administrators in problem resolution on the NT, Novell, Unix,

OS/2, DEC and IBM systems on the network level as well as the

application level

. Provided Level 2&3 support on WAN, Ethernet and Token ring networks.

Troubleshoot problems using sniffers, HP Netmatrix, SMS, Switchvision,

Site Manager and tools on the Openview Platform.

. Anticipated in planning, design and implementation of the Bids rollout

project to migrate the trading environment form the Reuters dedicated

market feed lines to a centralized LAN platform.

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