Sales Management
Resume:
Harpreet Singh
Mob: +31-649****** Email: ************@*****.***
JOB OBJECTIVE
To serve at a senior position in an organization of repute that will enable me to employ my
skills, professional experience and creativity and provide me an opportunity to learn and
contribute substantially to the growth of the organization.
CAREER SUMMARY
• Having professional experience of about eight years as a markeeter and solution provider
for various clients in banking domain.
• As a banker marketed cash management products customised to meet the specific
requirements of bank's constituents.
• As an IT professional and domain expert, build and serviced client relationships by
providing IT enabled customised solutions.
• A sound knowledge of Products, Processes and Systems in Banking and Financial
Services domain
• Extensive experience as Senior business analyst in the domain of Banking(payments,
lending and branch operations) and other Financial Services.
• Skills & Expertise in the following specialised activities
Responding to RFPs Pre Sales
Requirement Gathering and Analysis Business Process Re engineering
Solution Design and Documentation Project Management
• Worked in varied projects across continents in different geographical regions.
• An effective team leader and diligent team player, possessing excellent analytical,
interpersonal skills and communication skills.
• Proficiency in Process Tools like ARIS.
• Proficiency in MS Global Office Tools like MS Excel, MS Power Point, MS Word.
PROFESSIONAL EXPERIENCE
Temenos India Pvt Ltd
Senior Business Consultant, T24 Jan 2011 Present
As a Senior Consultant, I am solution owner of modules in a transformational program for a
very large and multinational core banking clients.
Key activities handled are :
• Buiness Process Re engineering
Creating project plan for Business Process Reengineering workshops.
Organizing and conducting the workshops.
Preparing new processes, amending the existing ones and preparing delta log.
• Business Development
Responding to RFPs.
Scouting for new business opportunities.
• Requirement Gathering
Creating project plan for requirement gathering sessions.
Organizing and conducting requirement gathering sessions.
Preparing delta log and proposing high level solution for the deltas.
Preparing the parameterization document.
• Implementation Stage
Preparing functional specification documents for the deltas.
Assisting in development of the customized solution.
Overseeing and conducting unit and integrated testing.
• Client Servicing
Resolving customer queries.
Analysing the issues/ problems and providing resolution for the same.
Educating and updating client about the development.
Projects Handled
ABN AMRO Bank,Netherlands, July 2012 till present
o Track lead : Past Due module, CAMT, ROBUST Payments(SEPA and Target
2)
CIB, Egypt, June 2011 till April 2012
o Track Lead : Fund transfer and Payments module
XIB, China, March 2011 till May 2011
o Management Consultant : Business Process Reengineering for branch
operations
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Infosys Limited (formerly Infosys Technologies Ltd)
Consultant, FINACLE Dec 2007 – Dec 2010
As a Functional Consultant in FINACLE, I was involved in various stages of project lifecycle
including Post sales and Product Testing.
Key activities handled were :
• Buiness Process Re engineering
Conducting the workshops.
Preparing new processes, amending the existing ones and preparing delta log.
• Requirement Gathering
Creating project plan for requirement gathering sessions.
Conducting requirement gathering sessions.
Preparing delta log and proposing high level solution for the deltas.
Preparing the parameterization document.
• Implementation Stage
Preparing functional specification documents for the deltas.
Assisting in development of the customized solution.
Overseeing and conducting unit and integrated testing.
• Client Servicing
Resolving customer queries.
Analysing the issues/problems and providing resolution for the same.
Educating and updating client about the development.
• Project Management
Assisting in Project Management activities.
Projects Handled
Standard Bank, Across Africa, September 2009 till Dec 2010
o Team member and country lead, Branch Operations and Liabilities
RAK Bank, Dubai, July 2009 till August 2009
o Track lead : Reporting Module
Bank of Alexandria, Egypt, April 2008 till June 2009
o Track lead : CRM Module
HDFC Bank Limited
Manager, Cash Management Services May 2006 – Dec 2007
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As a manager I was responsible for Product management and sales for three cash
management services.
Key activities handled were :
• Sales & Promotion
Acquiring new corporate clients.
Leveraging existing relationships
Lead generation and tracking.
Supporting different business groups in acquiring business.
Generation and circulation of MIS.
Generating Sales Collateral.
Cross selling of Products.
Handling & resolving customer queries.
• Pricing
Structuring of the deals.
Providing pricing approvals and bidding for PSU deals.
Revision of existing pricing especially for CMS clients.
• Product Management
Product enhancement and automation.
Competition Benchmark.
Customer Gap analysis.
Profitability analysis.
PROFESSIONAL QUALIFICATIONS
• MBA (Marketing Management) from Symbiosis Pune in May 2006
• B.C.A. from Punjab University in May 2003
• CISA qualified
ACHIVEMENTS & CERTIFICATIONS
Achieved highest number of sales target for a product in a year.
•
Implemented a payments module in 4 months which was stuck for 3
•
years.
Active member of Cloud 9 group in the Infosys Limited A group
•
involved in organizing fun and frolic activities for the employees of the
Infosys Limited.
Served as Class representatives at S.I.I.B for two years.
•
Passed junior level National Level Talent Search Contest.
•
Runners up in Quiz contest organized by National Society for Technical
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Education.
Won Intra College Badminton Championship.
•
PERSONAL PARTICULARS
• Date of Birth – 20th January 1982
• Languages Known – English, Hindi and Punjabi, Dutch(basic)
• Marital Status – Married
1
2 HARPREET SINGH
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