Sales Manager

Bill Raymond 619-***-****

PO BOX ****** PMB ***, Coronado, CA 92178 acb617@r.postjobfree.com

Professional Sales Profile

I am a Top-tier, strategic and forward-thinking sales professional with a consistently strong track

record for driving residential HVAC sales. With 30 years of experience identifying and capturing new

revenue sources while delivering multi-million dollar sales increases. I have outstanding success in

designing and selling residential HVAC systems. I am also self-motivated and exhibit exceptional

communication, negotiation and organizational skills. I thrive in fast paced, high pressure HVAC

environments. I will bring sales, margins, and profits to your organization.

Professional Sales Skills

1. People Person, strong work ethic. 2. Generates referrals.

1. Strong Closer, good average sale. 2. Wrightsoft for duct design.

1. Consistent use of Sales Process. 2. Motivate the team.

1. Highly competitive. 2. Service technician background.

Professional Sales Accomplishments

1. Sell and close over 200,000 per month in residential replacements. 2013

2. Grew sales from 200,000 to 1.1 million per month in 15 months. 2011

3. Sold 3.5 million in Commercial design build work annually, 1988

4. Took sales from 175,000 per month to over 1,000,000 in HVAC sales, 1993

Professional Accomplishments

5. Took Service Champions public, 1996

6. Completed Reverse Merger, Netlynx 1998

7. Executive Committee member CSG, 1993-1995

8. Taught Born to Win, Zig Ziglar seminars 1984-1994

9. Developed the first integrated Call Center software in the HVAC industry

Secrets to Replacement Sales, Maximizing each lead.

1. Use the Sales Process

1. Quality solutions & design

1. Focus on duct systems

2. Educate and integrate Indoor Air Quality

1. Offer and install Premium Equipment

2. Add “The Best Installation”

3. This generates a happy client, who generates referrals.

Bill Raymond•619-***-****•acb617@r.postjobfree.com

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Work History

General Manager/Coach

HVAC-Performance Coaching – Greater San Diego, C A May 2010 to Present

Communicate at all levels with diplomacy and tact. Build trust with your team by motivating them to

become the

best they can. Continuous recruiting, training, and motivating service technicians, installers, sales

people, and call center staff (Inbound, dispatching, and purchasing). Implement processes.

Tracking key performance metrics daily. Coaching and making adjustments as needed. Building

people and motivating our team. Our team generates happy clients, and the corporation wins.

With this Philosophy implemented we generate repeat and referral business. Our clients are loyal;

understand value, converting to replacements. Farming our customer base, driving revenue easier

with less stress. Focus on the service agreements.

Client Beutler HVAC Sacramento CA, owned by American Residential Services. We took 9

technicians and 2

install crews with revenues of 275,000 per month.

4 months later we were running 1.2 million per month in revenue with 30 techs, 2

dispatchers, and 3 service

supervisors. Complaints almost eliminated as 97.5% of clients were happy. 24% net profit.

Total turnaround time 15 months.

President/ General Manager

Global Serve - Sacramento, C A D ecember 1997 to December 2004

Developed web based call center, managed 7 separate HVAC branches, in different markets.

Centralized marketing, CRM, inside sales, dispatching, purchasing, admin, accounting,

recruiting and training.

The branches completed the HVAC work and Global Serve QA'd the job.

Consolidating branch overhead of multiple branches slashed overall overhead and drove strong

net profits.

Global Serve owned several branches and others were managed by a monthly menu driven fee.

President & General Manager

January 1983 to January 1997

Raymond's Mechanical, Inc - Sacramento, C A

Recruited, trained, and motivated our HVAC Commercial Design Build team.

Teaming up with a select group of Design build General Contractors and architects., Office building, retail, manufacturing, to residential care facilities.

Leading mechanical design build team in Northern California, on time and under budget.

A 15,000 sq ft manufacturing facility and corporate headquarters, we worked with clients to

e Insure a more

comfortable and cost effective environment.

President & General Manager

January 1983 to January 1997

Service Champions, Inc - Sacramento, C A

Start up with 600.00 in cash, an old Chevy van, and my tools.

Grew to the largest HVAC residential service and Replacement Company in Northern California.

Bill Raymond•619-***-****•acb617@r.postjobfree.com

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6.8 million in revenue, 7500 maintenance agreements, employees owned 15.5% of the stock.

We were a key player going public with Service Experts in Aug 96.

I stayed with the company until Jan 97.

Education

1974 to 1976 College of the Siskiyou

American River college, Sacramento, CA

1976 to 1978

References

References are available upon request.

Contact this candidate