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Customer Service Manager

Location:
Clarksville, TN
Posted:
January 15, 2014

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Resume:

Brenda Harris

** *** ******

Savannah, TN *****

731-***-****

acb5wg@r.postjobfree.com

Career Focus

My career focus is to finish my degree in Criminal Justice and become a police investigator.

Education

Phoenix University

Currently attending full time, online

3.8 GPA

Tennessee Technology Center – Crump, TN

Spring 2012

Business Systems Technology

General Office Assistant Certificate – February 2012

Software Applications Specialist Certificate – April 2012

Jackson State Community College – Savannah, TN

Two years completed 2011

3.2 GPA

Adamsville Jr/Sr High School – Adamsville, TN

May 2006

Honor Roll, Student Government Association President, several academic awards, 3.5 GPA, and class

president

Work Experience

Merchandiser TNG Merchandising 731-***-****

December 2013 Present

Barry Hart, Area Manager

Travel to grocery stores in the area to restock and organize magazines, receive magazine shipment, and

send back outdated stock.

Airman First Class United States Air Force

August 2013 November 2013

Staff Sergeant Hodge, Military Training Leader

Graduated from Basic Military Training with the 322 Training Squadron at Lackland Air Force Base; upon

graduation was moved to the Hold Over Airman unit to await decision on my medical waiver, during which

time I was assigned to multiple details on base ranging from administrative jobs to manual labor,

depending on that day’s need.

Reason for Leaving: Entry Level Separation due to a medical disqualification

Second Assistant Manager CATO Fashions 731-***-****

April 2013 August 2013

Kristi Austin, Store Manager

Run store in the absence of higher manager, handle money, customer service, count money for deposits,

deliver deposits to the bank, opening and closing of the store, paperwork, delegating tasks to store

associates, organize and put out stock.

Reason for Leaving: Basic Military Training for the United States Air Force

Administrative Clerk South Central Corrections Facility, CCA 931-***-**** ext. 2327

April 2012 December 2012

Michael Parrish, Unit Manager

Organize file cabinet from scratch, create a new filing system for current files, fill out various articles of

paper work for the Unit Manager and inmates, create memos needed to carry out duties, act as a liaison

between the inmates and Unit Manager to determine proper meeting times, organized cell key calls for

inmates, picked up mail, and ran various errands for Unit Manager and team as needed.

Reason for Leaving: Personal Reasons

Lead Game Advisor GameStop 731-***-****

September 2011 January 2012

Courtney Fowe, District Manager

Key holder responsibilities such as running the store in the absence of assistant and store managers,

handle money, customer service, organize and categorize all inventory, counting down money for

deposits, delivering deposits to bank, and store lockup.

Reason for Leaving: School

Corrections Officer South Central Corrections Facility, CCA 931-***-****

June 2011 August 2011

Shift Supervisor Jason Whitehead

Secure 128 inmates in a housing unit 12 hours of the day, make entries in logbook, do security checks,

cell inspections, supervise inmates and designate duties in pod.

Reason for Leaving: Personal Reasons

Bakery Associate Wal Mart 731-***-****

October 2008 June 2011

Jo Ann Rainey, Assistant Manager

Bake and package bread, prepare donuts, decorate cakes, organize freezer and cooler, clean bakery,

customer service, experience in cashiering, and put out stock.

Reason for Leaving: New Job

Sales Manager Extreme Fitness 731-***-****

June 2007 February 2008

Sandra Williams, Owner and Manager

Handle money, customer service, organize, sell gym packages, and computer work.

Reason for Leaving: Lay off

Cashier Jack’s Family Restaurant 731-***-****

June 2005 February 2006

Donna Spears, Manager

Customer service, handle money, expedite orders, assist with inventory, and assist with store cleanliness.

Reason for Leaving: School

Administrative Assistant Mary Kay Inc. 731-***-****

May 2005 October 2006

Tonni Sledge, Owner, Manager

Organize office, create flyers for product sales, customer service, assist at functions, computer work,

create customer databases using Publisher, file documents, and other clerical work.

Reason for Leaving: School

Activities

Dreamweavers of West Tennessee, Acting Troop Summer 2009, Fall 2009, Summer 2012, Fall 2012

Skills

Organization skills

Leadership skills

Efficient in several computer programs, including Word, Power Point and Excel

Customer service experience

Administrative experience

Sales experience

People skills

Public speaking skills

Typing speed: 60 wpm, 10500 kph

References

Jamison Woody Police Officer, Savannah Police Department

Savannah, TN 731-***-****

Kathryne Kiddy Wal Mart, Cake Decorator

Savannah, TN 731-***-****

David Archer GameStop, Manager

Savannah, TN 731-***-****



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