acb5jd@r.postjobfree.com
Kara Penrose
Objective
It is my objective to obtain a position in which I can utilize my
experience and skills in a positive manner to mutually benefit both my
employer and myself. My experience as a self-starter in customer service,
rentals, accounting, human resources and sales has given me the tools I
need to be successful in this position.
Experience
November 2011 - Current LPS Applied Analytics
Multiple Counties, Mo
Field Collector (independent contractor)
*Travel to county courthouses and recorded data pertinent to the exchange
of land.
* Regularly reviewed mortgage documents, deeds, foreclosures, releases and
assignments.
*Time management was very important as there were no set hours.
* Keyed over 400 documents per week consistently.
* 99.9% accuracy with an average of 87 WPM.
March 2011-September 2012 CRES Management Company
Kansas City, Mo
Regional Manager
*Traveled across the Midwest to train and help correct struggling
communities delinquency, occupancy and staffing issues
*Prepared and assisted management teams in managing the operating budget
and capital improvements in order to control expenses and meet financial
objectives
*Regularly evaluated performance and staffing needs.
*A short period of my time here was as a Property Manager: managed 117
rental units, 55 HOA units and 11 retail spaces.
*As a one person office, I was able to raise the occupancy from 88% to 98%
within my first 45 days. By 60 days we were at 100% occupancy.
*Increased income from -$5,000 to +$8,000 per month.
*Increased resident retention by 30%.
*CRES Employee of the Month May, 2011.
March 2009-February 2010 Cross Creek @ Victory Station
Kansas City, Mo
Property Manager
*Managed and operated a 248-unit luxury apartment community with 7
employees.
*Responsible for Accounts Payable, Accounts Receivable, and budget
preparation and execution.
*Trained new employees to complete the daily tasks of a leasing consultant
and assistant community manager.
*Implemented new marketing programs that maximized community exposure and
increased traffic, resulting in more leases and a higher occupancy.
*With the help of my leasing team, we raised the occupied percentage from
86% to a steady 97% in less than 90 days.
*Increased renewals with resident retention program from an 8% renewal rate
to a 45% renewal rate, which is still steadily increasing.
April 2007-March 2009 Embassy Properties
Mission, KS
Property Manager, District Housing Specialist
* Oversaw the day-to-day operations of a 224 unit garden style community
and 5 employees.
* Maintained Property by scheduling vendors, obtaining bids, approving all
paperwork including applications for occupancy and lease agreements and
collected rent.
*Proven track record on leasing apartments. With the help of my team, we
were able to well exceed our community occupancy guidelines.
* Completed the production of our community website which distributes leads
and allows tenants to communicate with the staff as well as place work
orders online.
* Handled all budgeting, accounts payable and accounts receivable.
* Experience with Tax Credit, MHDC compliance and Section 8 & 42. Also
experienced in Yardi and OneSite.
Education
2003-2007 Vanderbilt University
Nashville, Tn
*BA in Marketing: focus on Interactive Media
*Minor diplomacy, Sociology
Business Related Training
*LIHTC Certified 2007, NAHMA Fair Housing Teachers Certification 2009, Mold
Remediation Specialist 2011
References
Available upon request
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