Rheba McGraw, RN, BSN, MS

*** ******** ****

Kailua, HI 96734

808-***-**** or acb5bu@r.postjobfree.com

Summary of Qualifications:

A motivated “self starter” knowledgeable in occupational, community & home health nursing in

industrial, military and healthcare settings. Experience in Case Management, W ounded Warrior Case

Management, Health Promotion & W ellness with civilian and military service members and families.

Extensive experience to communicate with client, manage patient care and develop a systems

approach to support services. A variety of work experience gained as a military spouse. Have

relocated to Hawaii after being stationed Italy from 2010-2013.

Education:

Radford University, Virginia

Masters of Science Design/Business 1983

Columbia Union College, Maryland

Bachelor of Science Nursing 1980

Professional Experience:

BMW Manufacturing Occupational Health Clinic - Take Care Health Systems

Health Clinic Manager, Nurse Case & Absence Management Manager

Spartanburg, South Carolina March 2008 - April 2010

Reference: Heidi L. Schwab, MHA – Vice President, Take Care Health Systems, Eastern Region,

215-***-**** / 267-***-****, acb5bu@r.postjobfree.com

Auto-Manufacturing site. Approx. 5,000 employees.

Supervised, coordinated and provided Nurse Case Management for over 5,000 employees.

The clinic combined best practices in healthcare to deliver access to high-quality, affordable

and convenient healthcare to all employees.

Operated on-site employee occupational health center for BMW Manufacturing at the

company’s Spartanburg, South Carolina plant.

Served as Health Center Nurse Manager overseeing the overall management of a health

center. Provided patient care and/or technical expertise as needed, monitored daily operational

processes for Medical Leaders and providers. Managed daily operations, workflow, and work

schedules, to ensure efficient and effective Health Center performance.

Identified process improvement opportunities and presents resolutions and recommendations

to the Director of Site Operations.

Management of the Family Medical Leave Act (FLMA) program, Short Term Disability (STD)

program and review of the Long Term Disability (LTD) program including coordination of the

appeal review committee and documentation.

Worked with internal and external legal counsel to manage worker comp and disability plans

and settlements.

Coordinated with HR and Management for new hire procedures; ADA compliance; HIPAA;

EAP communications/support/training; Health and Wellness Promotion.

Management of Occupational Health Clinic services M-F 24 hour operations.

Administration: Recordkeeping, Absence Management review, OSHA and W orkers Comp

(WC) reporting, Budget and purchasing, Staff oversight - services of physicians, PT and nursing.

Managed Random and Post Accident Drug Screens; Fit for Duty return to work program;

OSHA required health surveillance screenings; Annual Flu vaccine program-1200-1500

employees vaccinated.

Communicated/coordinated corporate messages, ensured implementation of policies and

procedures. Managed internal budget, reviewed expenses, coordinated purchases of supplies

and medications.

Worked collaboratively with the BMW Director at the site to manage internal site issues.

Fire and Rescue Occupational Medical Services - Lockheed Martin

Occupational Health Nurse Case Manager

Montgomery County, Maryland May 2007- Feb 2008

Reference: Janet Arden, 240-***-****

Occupational Clinic serving approx 2000 unionized firefighters located in the Washington DC

Metro area.

Served as the first Case Manager for the Fire Department where I established and integrated

the Occupational Health Nurse Case Manager position to effectively return Firefighters to

work.

Provided medical case management internally, collaborating with external providers and case

managers to resolve complex medical/mental health situations.

Collaborated with the human resource management, community resources and medical

specialists interdisciplinary team in a complex working environment which included

coordination with worker comp, legal assistance and union employee relations issues.

Served as a resource to interpret policies related to occupational health matters, provide

consistent implementation of policies and best practices.

Children’s National Medical Center- Maritain Health

Disease Case Management and W ellness Educator

Washington, District of Columbia July 2006 - April 2007

Reference: Dr. Larry Luter, 813-***-****), acb5bu@r.postjobfree.com

Disease Case management for hospital employees: Diabetes, Asthma, CAD, COPD, Heart

Failure.

Tailored disease management to empower individuals, in concert with physicians and other

medical care providers, to effectively manage disease and prevent complications through

adherence to medication regimens.

Conducted initial and ongoing Telephonic Assessment/Disease Management to improve

health and return to work of individual employees.

Utilized interpersonal skills to connect with clients to improve client participation and healthy

outcomes.

On Site Wellness Coordinator: Engaging employees in a proactive wellness process that

promoted employee lifestyle change toward healthy behaviors both at work and at home.

Walter Reed Army Medical Center (WRAMC) – DOD Severely Injured Center - Ceridian

Onsite Family/Soldier Advocate

Washington, District of Columbia July 2005-June 2006

Reference: Katherine Dalton, Phone 703-***-****

Served as Case Manager for the Office of the Secretary of Defense “Military Severely Injured

Center” (MSIC) for the Wounded Warrior Case Management and Patient Advocate Process.

Onsite Team Lead for MSIC Case Managers at WRAMC serving severely injured Service

Members with a wide spectrum of combat related injuries.

Conducted problem analysis, selecting strategies, services or interventions that were

appropriate to help clients attain a desired outcome.

Trained civilian contract case managers working at WRAMC, who had no military experience,

to function as effective case managers and advocates within the MEDCOM, Army Community

Services and unit chain of command processes.

Conducted the case management process with Soldier and Family members in a variety of

settings to include face to face, clinic and telephonically. Assessed the physical, functional,

social, psychological, environmental, and financial needs of clients/patients and provided

referrals to appropriate community resources, nongovernmental organizations (NGO) and

facilitated access and communication when multiple services were involved.

Acted as patient advocate; identified/developed new community resources; assisted with

problem solving.

Maintained accurate patient records and patient confidentiality and performed related duties

and responsibilities as required.

M&M Mars Company- Masterfoods USA – Palmetto Health

Occupational Health Nurse

Columbia, South Carolina February 2003- June 2005

Reference: Judy Farqueston: 315-***-****

Manufacturing site approx. 250 employees

Maintain regulatory OSHA record keeping, health surveillance programs and FMLA.

Responsible for integrated and cost effective disability case management programs including

short term sick leave, Family and Medical Leave Act (FMLA), workers compensation and

return to work programs.

Provided medical case management internally, collaborate with external network providers

and case managers to resolve complex medical/mental health situations.

Collected documents and interpreted data to establish health care priorities and interventions,

leading to decreased costs, improved productivity and a healthier safer work place.

Made decisions affecting policy interpretation and implementation, employee relations,

budgets, and legal compliance.

Collaborated with the human resource management team members in employee relations

issues: as a resource to interpret policies related to occupational health matters; provides

consistent implementation of policies and best practices.

Counseled employees regarding specific health, wellness or work-family relationship issues

that impact the employee’s productivity and follows up to assure appropriate solutions.

Participated with a team of nurses from the parent company of Masterfoods Inc., M&M Mars,

in the implementation of a corporate-wide “Winning with Wellness” program, led by

consultants from Johnson & Johnson, Inc. Tailored the design, implementation and marketing

of this a state of the art wellness and prevention program for the plant employees.

Achieved the highest employee participation rate within M&M Mars, with 97% of employees

participating in the initial roll out of “Winning with Wellness”.

Tripler Army Medical Center

Community Health Nurse, Nurse Case Manager - Joint New Parent Support Program

Honolulu, Hawaii November 1999 – June 2003

Reference: COL Joann Hollandsworth, Phone: 253-***-****

RN Case Managed high-risk Army, Navy, Air Force, Marine and Coast Guard service

members and family Members in the New Parent Support Program.

Routinely managed complex soldier/family cases that were at high risk for domestic violence,

child abuse and involved complex medical care. This case management provided direct,

targeted preventative education, using military and civilian medical, social services and

community resources.

Provided the professional support and assessment that linked soldiers and families to medical

care provides, social work services and community resources promoting client self-reliance

and family well-being, in accordance with Army policies and regulations.

Provided in home, telephonic and clinic based care using preventative resources during pre

natal and post partum periods (up to a total of 24 months), managing obstetric and pediatric

needs of both mother and child with military and civilian medical network providers, counseling

and social service agencies. Provided nursing care and assessments for mother/child health,

safety and well-being.

Guided soldier/families through the health care system by assisting with access issues,

developed relationships with medical and community service providers, and tracked

interventions and outcomes.

As Nurse Case Manager, accompanied families to health providers as required. Served as

liaison to community health resources, acted as patient advocate and worked with First

Sergeants and Commanders in the unit chain of command to resolve soldier /family issues at

the lowest level of command.

The community health goal of this program was to assess health/stress based risks and to

connect them to appropriate medical/mental health resources to facilitate effective

reintegration into family and community life and to promote wellness in the family unit.

Technology Experience:

Microsoft Windows

Outlook

SAP- IBM Business Management Software

OHM Occupational Health Manager – EMS for Health, Medical and Safety management

Army One Source: case management program

CHCS- EMS military

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