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Customer Service Assistant

Location:
Knoxville, TN
Posted:
January 15, 2014

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Resume:

[Phone number]•[E-mail address]

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**** ******** *** *********, ** 37917 • acb55f@r.postjobfree.com • 865-***-****

Kenneth Al Pridgen, Jr

Profile

English and German teacher with a background in political science who has spent the past 5 years living and

working in Germany. Has a background in qualitative and quantitative research. Has also worked in Customer

Service in the USA and Germany and has an insatiable hunger for knowledge.

E mployment History

Self employed language teacher Start: Mar 2012

Business skills training in English and German

Planned and implement lessons based on students’ needs

Worked one-on-one with struggling students

East Carolina University: Research assistant Sept 2007 May 2010

Topics: “German Opinion on Americans: Post Reunification” and “North Carolina Native American

Folklore”

Creating and using polls for quantitative and qualitative research databanks

Transcription of folklores and live interviews

Lowe’s Foods, Inc. Sep 2003 Sep 2009

Customer Service, answering telephone, greeting and solving issues

Worked cash register with a smile, and represent Lowe’s Foods by every customer

Accounted for all money that came in and out on a daily basis

Accomplishments

• Led more than 10 groups in 2 years to successful completion of the Business English

Certificate (BEC) exam from Cambridge University.

• Received multiple research grants in University for language and cultural studies.

• Received a scholarship for study abroad for 2 years, including an internship at the Duale

Hochschule Baden-Wuerttemberg in Mannheim for translation.

Education

2011

B.A. German Language and East Carolina University,

2008-09 Literature, Cultural Studies Greenville, NC

Exchange Year Freiburg University,

2010-12 Freiburg, Germany

Internship Abroad Duale Hochschule BW

Mannheim, Germany

Skills

Customer service Fluent English and German

Time and team management Teamwork

Multi-tasking Independently lead projects

Word, Excel, Powerpoint High stress tolerance



Contact this candidate