Customer Service Sales

Tasia L. Bobo

*** ******* *** * #*** Minneapolis, MN 55411 C: 651-***-**** acb54a@r.postjobfree.com

Summary

I have the qualities of a customer service representative who maintains a high level of professionalism, patience and

efficiency to minimize customer dissatisfaction and increase customer loyalty. With my dedication and motivation I

will always give 110% while on the job. I am energetic and very people orientated with having the addition of

outstanding customer service skills with 4years of experience. I always have a positive attitude and I am always open

to good criticism to better myself as a person and employee

Experience

Internship 10/2013- Current

Juvenile Probation Restitution Department Minneapolis, MN

• Attending court

• Making outbound phone calls to victims

• Opening and Closing cases

• Filing cases

• Inputting data

Receptionist-Scheduler 08/2013- 09/2013

Temp- Food Perspectives Plymouth, MN

• Making outbound calls

• Giving clients qualifying surveys

• Scheduling appointment

Sales Associate 10/2013- 12/2013

Temp- Target Mobile Woodbury, MN

• Greeting and assisting customers

• Being knowledgeable of phone features and the variety of plans through numerous carriers

• Activating phones

Caller Center Advocate 01/2013- 05/2013

Premier Disability Coon Rapids, MN

• Making Inbound and outbound phone calls to clients

• Great customer service

• In putting clients information and properly giving the evaluation to determine eligibility

• Having knowledge of guidelines of social security disability

Cashier 08/2012- 12/2012

Sears St. Paul, MN

• Greeting customers and giving excellent customer services

• Ensuring that the customers needs were met and assisting in anyway possible

• Handling money during transactions

Call Center Advocate 07/2012- 09/2012

Express Scripts Bloomington, MN

• Answering calls providing excellent customer service to the patients, clients and physicians

• Ensuring that orders are properly put out and taken in

• Being very knowledgeable about procedures, benefits and coverage

• Updating clients contact information and prescriptions

Sales Associate 08/2011- 07/2012

Victoria Secret Bloomington, MN

• Greet customers in the store and being very attentive to their needs

• Being very knowledgeable about the merchandise and benefits they offer

Promoting any deals that may be of use to the customer

•

Making the customers experience personable and giving testimonies on my experience with the merchandise

•

Peer Career Advocate 09/2010- 01/2012

Career Development Office St. Paul, MN

• Help students with finding future career/ jobs/ internships

• Giving out useful information on career building and job searching

• Promote the Career Development Center as a helpful school resource

Cashier 09/2009- 06/2010

Arby’s Bloomington, MN

• Accurately taking orders and providing customers with speedy and efficient customer service

• Maintain the tidiness of the store to better enhance the customers experience

• Handling money and providing speedy service

Contact this candidate