Customer Service Insurance Agent

Shanda K. Wolfe

**** * **** *****, **** *A, Anchorage, AK 99504 503-***-****

JOB OBJECTIVE

Customer service

SUMMARY OF QUALIFICATIONS

•Dependable and loyal to my employer and clients.

•Trustworthy.

*Innovative and resourceful in satisfying clients needs.

•Excellent organizational skills.

RELEVANT ACCOMPLISHMENTS

Insurance Agent Ashton Agency, Inc. 2009-2013

Ashton Agency is a full service Bond and Insurance company for Contractors and Auto Dealers in Oregon, Washington, California, Texas, Missouri, New Mexico and other states.

•Licensed Property & Casualty Insurance Agent since 2001, current license for

Oregon and Washington.

•Developed new business, despite slow economy, by prospecting, persuasive

presentation with follow up and existing client referrals.

•Continued education to better serve existing and prospective clients.

•Reconciled billing statements from multiple insurance companies and made

payments.

Bond Agent Skinner Bonding of Oregon, Inc. 1992-2007

Skinner Bonding was a full service bonding company specializing in Contractor and Auto Dealer Bond, but, also wrote other types.

•Continued education taking courses in Law & Ethics, Going Green, Umbrella

Policies, Liability and Home & Auto among others to better service customers.

•Underwriter, wrote, renewed and endorsed contractor license, permit, auto dealer

and city and county bonds.

•Reconciled monthly statements with surety companies and processed payments.

•Trained Assistant in all phases.

EDUCATION

United Insurance Educators, Inc., Portland, Oregon

Business skills, Mt. Hood Community College, Gresham, Oregon

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