MICHAEL U. SMITH

PO Box ****, Rocky Mount, NC ***02

acb4ro@r.postjobfree.com

781-***-****

_

Education: B. S. Criminal Justice Management, Madison University,

Gulfport, MS, April 2005 M. A. Criminal Justice Management, Madison

University, Gulfport, MS, December 2006

NC Licensed Property & Casualty Agent

A+ PC Repair and Maintenance

Experience:

August 2013- Present Building For Life Computer Technology Center

Executive Director

Responsible for managing the business operations and programs of the non-profit 501(c) 3

Computer center for school-aged children which includes the revenue generating arm of Building

For Life Computer Sales and Repair. Manages operating budget and marketing of the program as

well as identifies and submits grant proposals for the organization. Responsible for the cultivation

of community partnerships, relationships, and sponsorships. Work with Board of Directors to

determine organization’s strategic and corporate direction.

City of Rocky Mount, North Carolina

May 2013 – August 2013 Downtown Development Manager

Initiates in formulating and/or updating the revitalization program for the Central Business District

as a means to promote positive economic development. Initiates and develops efforts to implement

the Downtown Master Plan as well as other projects and programs that foster downtown

development and redevelopment. Administers the facade grant program involving the restoration or

physical modifications to the downtown building facades. Serves as city staff liaison and/or

organizer of various downtown festivals and events. Administers and monitors the tax increment

financing district program, as well as developing plans and budgets utilizing funds that correspond

to the Downtown Master Plan.

City of Rocky Mount, North Carolina

April 2012 – May 2013 Property & Risk Manager

Receive, investigate, and process special condition insurance claims and related litigation in

accordance with established policy and procedures. Monitor and report claim activity monthly.

Coordinate risk management program by managing and directing the property maintenance

activities of seven direct reports, managing and directing outside contractors as well as working with

other city divisions in scheduling work activities and planning the most economical solutions to

work demands.

Etheredge Associates/ Allstate

May 2004-April 2012 Property & Casualty Insurance Agent

Responsible for the sales of property and casualty insurance. Maintain and service a book of

business of over $1,000,000.00. Inspect property damage for auto and property cases. Act as liaison

between claims adjusters and customers in settling insurance claims. Develop and implement

marketing strategies and public relations to Rocky Mount and the surrounding communities.

Responsible for the daily operations and management of staff of the local office.

Massachusetts Administrative Trial Court

June 1997-May 2004 Court Officer, Cambridge District Court

Supervised and provided security for prisoners, witnesses, jurors, court personnel and the public in

the court rooms and other designated areas of the courthouse. Required to take appropriate action in

disruptive situations in the courtroom, including assaultive behavior where persons may be armed or

unarmed, and subduing or apprehending escaping prisoners, or to provide first response in other

emergency situations. Protect the privacy and safety of judges and assist them in the courtroom.

Accepted defendants into custody and held or released them pursuant to the direction of the court.

Collected, received, maintained, and transferred documents needed to accompany prisoners.

April 1996 – June 1997 Administrator of Employment, Pine Street Inn

Worked with case managers and trainers in Transitional Housekeeping, and Food

Service programs to identify employment skills and needs of program participants. Supervised the

Housekeeping and computer trainers. Developed and implemented external marketing plans to

promote job placement. Developed relationships with potential employers to facilitate the

employment process. Maintained contact as well as visited work sites to provide appropriate

feedback to program case managers about individual participants.

January 1988 – April 1996 Social Worker, Suffolk County House of Correction, Sheriff’s Department

Possessed a working knowledge of the rules and regulations of the Suffolk County Sheriffs Department of Education, as it relates to

classification and the therapeutic process as well as the C. O. R. I. And Sentencing Laws. Conducted interviews with inmates to identify

problem areas in order to prepare an institutional service plan to determine suitability and eligibility for lower security movements.

Developed new institutional service plans such as education, housing and institutional employment. Examined probation information,

FBI records, NCIC warrant checks and any of state criminal history.

Correction Officer, Suffolk County House of Correction, Sheriff’s Department.

Line Officer – Provided supervision for a group of inmates. Mandated written proposals regarding

prisoners who were in confinement for more than twenty-four hours. Ensured that inmates were

transported to hospitals and other institutions according to state and county guidelines. Performed

bookings, background coordinated and conducted orientations for new commitments.

August 1981 – January 1988 Claims Adjuster, CIGNA & Kemper Group

Responsible for inspecting property damages following a man-made or natural disaster. Established

a fair and fast claims settlement with insurance companies. Responsible for physical inspection of

the damaged property and accurate assessment, processed major Bodily injury claims to settlement

within the settlement authority.

Civic Involvement: Board of Directors: LABB Unit Boys & Girls Club of Nash/Edgecombe County

Kiwanis Club Member

Breakfast Optimus Club

Downtown Merchants Association Member

Central City Revitalization Panel Chairperson

Board of Directors: My Sister’s House

Board of Directors: Rocky Mount Chamber of Commerce

Guardian Ad Litem

Omega Psi Phi Fraternity Inc.

Certificates of Accountability Training, Certificate in Basic Training, Introduction Data Computation

Accomplishments: Multi-Culture Issues, Effective Communications, Basic Techniques in Counseling, Business

Writing, Microsoft Office Suites.

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