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Customer Service Sales

Location:
Wetumpka, AL
Posted:
January 13, 2014

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Resume:

TRAVIS L. COUSINS

*** ******* ****

Deatsville, AL 36022

334-***-****

E-Mail: acb4ql@r.postjobfree.com

OBJECTIVES:

. To obtain a position that will provide the experience needed to build

on the basic business and human resource's principles learned in

obtaining my degree.

. To work in an environment that will provide a continuous challenge to

increase my understanding of Business principals for my professional

growth.

EXPERIENCE:

February 2010- December 2013 PCI Gaming/Creek Casinos

Wetumpka, AL

Human Resources Employment Specialist

. Maintained employment for a diverse organization with multifaceted

departments, from line level to upper management, cooperated with the

management teams in targeting staffing needs and hiring process.

. Thoroughly tested and verified applicants work history background and

scheduled interviews for hiring managers and directors Was in charge

of planning staff structure, conducting interviews, arranging for walk-

in interviews, making job offers and negotiating salaries.

. Organized and promoted customer service audition to insure applicants

were the best fit for positions.

. Handle and maintained, day to day Human Resources operations ranging

from relations to benefits.

Revenue Audit Clerk

. Perform audit and financial reporting functions, including preparation

of journal entries, verification of reporting functions and performing

data entry onto Excel spreadsheets.

. Prepare documents for data retention and long term storage.

. Reconcile reports pertaining to daily activity/net winning in gaming

environment.

Security Officer

. Perform general security patrols and identification checks.

. Responsible for protecting the assets of the company and protect the

well-being of guests in gaming environment.

. Observed all departments of the gaming operation for irregular

activities and submitted reports of observations.

April 2007 to February Calloway Painting

Montgomery, AL

Customer Service and Sales Associate Manager

. Assisted with payroll and accounts receivable deposits, etc.

. Responsible for scheduling jobs and estimating cost to perform

customer jobs.

. Coordinated and maintained liaison between customers and contractors

to

ensure work was performed within established timelines and projected

cost.

February 2006 to March 2007 Elmcroft Assisted Living

Montgomery, AL

Maintenance Director

. Responsible for upkeep of physical facility in accordance with State

and federal regulations and compliance with Life Safety Codes.

. Developed and coordinated schedules between Company's maintenance

department employees and building contractors.

. Successfully performed maintenance duties within allotted budget.

Travis L. Cousins RESUME

Page 2 of 2

May 2005 to February 2006 Loose Moose Saloon

Orange Beach, AL

Operations Manager

. Conducted food and beverage inventory and accountability.

. Responsible for closeout of daily sales reports and reconciling sales

receipts.

. Projected future sales for upcoming week and inventory needs.

. Coordinated reimbursement for entertainment promoters and bands.

. Assisted owner with administrative tasks in daily operation of

restaurant and bar.

. Developed and maintained customer relationships to promote

repeat and new business.

. Responsible for interviewing, scheduling and training staff.

. Responsible for projecting staffing needs and confirming staff

schedules.

May 2004 to March 2005 Masco Corporation

Birmingham, AL

Retail Sales and Project Manager

. Responsible for sales support for a Fortune 500 company; one of the

world's

largest manufacturers of brand-name consumer products for the home

improve-

ment and new home construction markets;

. Assisted in providing training for new recruits and sales associates.

. Developed relationship with store managers throughout the district,

comprised of

five locations, to promote District's sales objectives.

October 1993 to April 2004 United States Army

Recruiter/Data Analyst

. Conducted recruitment presentations for enlistment and re-enlistment

personnel.

. Compiled various reports concerning State strength management and

projected staffing

necessary to complete military missions and objectives.

. Advised military unit commanders on strength management matters,

attrition ratios,

reinforced positive action and recommended change to areas that

adversely affected

strength management.

. Assisted unit commanders in developing, evaluating and conducting

award programs

and similar incentive recognition programs.

EDUCATION:

2002 Faulkner University (Montgomery AL) Bachelors of Science in

Business Administration

2002 National Guard Professional Center (AR) Professional Selling

Skills Core (trainer-Zenger Miller)

Career Direction Counselor (trainer-

Zenger Miller)

2013 Disney Institute (Baton Rouge, LA) Selection, Training,

and Engagement

1997 United States Army (Mississippi) Primary Leadership Development

ACHIEVEMENTS AND AWARDS:

1997 Secret Security Clearance Department of Defense

2000 & 2003 Good Conduct Medal Department of U.S. Army

1999 & 2000 Achievement Medal Department of U.S. Army



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