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Customer Service Quality Control

Location:
Cleveland, OH
Posted:
January 13, 2014

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Resume:

Joseph Krannich

**** ********** **., ********, **** 43228

614-***-**** + acb4em@r.postjobfree.com

Summary

Flexible and hard-working Employee dedicated to completing projects on time. Friendly and customer service

oriented. Ability to use resources efficiently to complete assignment in cost Effective manner.

Experience

Areotek Staffing Agency, Dublin, OH November 2013 –

Present

Warehouse Worker for Swartz Storage Source

Duties: Pick/Packing the items listed daily customer’s request. Preparing and restocking for the quickest pickups. Ability

to use item-scanners for logins, item locations, replenishing and returning items. Communicating with the supervisors and

co-worker for important information strategy resources. Handling the hot items which means the items must be

immediately picked for next minute delivery. Assigned overtimes to complete daily customer’s much larger daily request

forms.

Stanley Electric Inc. London, OH November 2011 – Oct

2013

Quality Control

Duties: Inspects Parts (which is automobile’s headlight housing) for delivery, review the manufacture’s tolerance and

scratch limitations and procedures book guidelines, maintain safety throughout the plant, worked on weekends when’s

necessary, call mold-technician on PA for correction on parts adjustments, maintain self high-speed multitask station for

hours to come, cross trained others in most running stations in case of work assignment emergencies.

Intigral Inc. (formally was Edge Seal Technology) Walton Hills, OH March 2005 – March 2011

Glass handler

Duties: Inspects glass lites for delivery, five S’s which are Sort, Standardize, Shine, Set in Order, and Sustain for around a

glass tempering line for ease of production and output high quality, Maintain operator assignments for production

schedule. Cross trained in all aspects of equipment use through the plant including safety, glass cart building and repairs

and training other co workers to fulfill company’s requirements.

Tool uses: Glass Optimizer Software, tape ruler, glass cutter, bungee carts, glass temperature gauge, glass loader

Career highlight: Improve inspection and tempering control done as teamwork, including me.

Landmark Plastic Inc. Akron, OH September 2000 -

May 2004

Machinist, Class C

Duties: Independently calculated and planned the size and measurement for parts. Viewed and used the print to make

parts. Possess own tools, built hole burners and steel rule dies for the productions, assisted supervisors and machinists in

tool room., and made pick-ups and drop-offs deliveries and improved the production standards.

Tool used: Milling machines, CNC Grinder, Lathe machines, vertical and horizontal saw band, limited welding, simple

electrical assembly, power tools and drilling tools along with safety features

Career highlight: Best and fastest Hole-burn builder company ever had.

Desenco Rubber Inc. Akron, OH August 1997 -

July 2000

Drafter and Shop Assistance

Duties: As drafter, designed and revised the mold projects and assisted drafter and supervisors. Copied ink drawings into

computer with Auto CAD 2000 software and programmed the software for effectiveness.

Tool used: Lathe machines, Leroy ink drawing, Auto CAD 2000 in computers, blue prints.

Career highlight: Learning so much as a drafter, can become engineer or liaison.

Education

The University of Akron, Akron, OH

Associates Degree - Drafting and Computer Technology, Graduated in June,

1997

Technical Computations, Manufacturing process, Technical Drawing I & II, Electronic class, Surveying Drafting,

Building Construction, Cartography, AutoCAD Drafting, Advanced Drafting, Drafting Technology



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