Human Resource Manager

Ida E Graham

SHRM-PHR

Tennessee,*****

Phone: 931-***-****

Email: acb46y@r.postjobfree.com

OBJECTIVE:

I am seeking a position as a Human Resource Director /Manager/SR

Generalist, in the Business Industry."I AM WILLING TO RELOCATE AT MY OWN

EXSPENSE"

QUALIFICATIONS:

A Dedicated HR professional with years of experience managing a full

spectrum of human resource programs, services and functions. A Strong

command of employment laws, compliance issues, benefits plans, and

union/non-union environments. HRIS Computerized Management; Directed all

payroll activities including performance evaluations, salary increases,

benefits, federal and state employee tax reporting, utilizing a

comprehensive HRIS program.

KEY SKILLS:

. HR Generalist Affairs

. Benefits/Payroll Administration

. HRMS Database Administration

. Program & Event Management

. Labor/Employee Relations

. HR Policies & Procedures

. Team Building/Morale Building

. Employee Counseling

. Legal Issues & Compliance (EEO,FMLA,OSHA,ADA)

. Confidential Record Keeping

. Mediation/Dispute Resolution

. Staff Recruitment & Retention

. Disciplinary Procedures

. Employee Development & Training

. Contract Negotiations/Administration

CAREER ACHIEVEMENTS:

2012-2013 Human Resource Manager, Ricoh- USA Distribution

Center, TN (Contract)

. Provide leadership and expertise for the full scope of

Human Resource functions including: professional and hourly

relations, employee compensation and benefits, employee

engagement, organizational design and change,

communications and community relations, recruiting and

selection, career development

. Manage relationships with line managers within respective

business units to ensure timely and effective support is

provided in all areas of Human Resources

. Analyzes staffing issues and develop strategies that meet

organizational needs

. Ensures position classification, recruitment, and employee

selections are accomplished within acceptable time frames

and in accordance with established guidelines and policies

. Drive human resource compliance and ensure standardization

and consistency of human resource practices and policies

. Consult with the plant team to define roles and missions,

design the organizational structure and facilitate team

performance

. Act as an impartial advocate to ensure that all individuals

receive fair and equitable treatment

. Provide advice, council and support for benefits, training,

EEO, compliance programs and HR Information Systems

. Overseas Safety Programs to insure applicable safety

standards and improvements are met

2010-2012 Area Human Resource Manager, Wal-Mart Distribution

Centers, TN

. Responsible for the HR Operations of Multiple facilities

extensive travel in the greater TN area.

. Drives club level talent management by developing and

implementing store management talent plans; utilizing

workforce planning techniques; sourcing, interviewing and

acquiring key talent; monitoring and creating action

plans for diversity initiatives; conducting gap analysis

and seeking learning and development solutions to address

competency gaps; providing performance feedback and

recommendations regarding talent strengths and

development needs.

. Supports the company's Open Door Policy; researching

issues reviewing and ensuring consistency in the

application of company policy and procedures; initiating

investigations and providing associates with solutions.

. Ensures compliance with federal state and local laws and

regulations and company policies and procedures for

multiple facilities by analyzing and interpreting

reports; implementing action plans to improve

performance.

. Executes HR business plans at the regional level by

assisting in the development of the HR Business plans;

gathering internal and external perspectives, trends and

other data specific to geographic area; acting as a

resource in the implementation of plans and comparing

facility performance to plans.

2006-2009 Regional Human Resource Manager, Microsoft Partner

Manufacturing, Customer Care Center & Distribution centers.

[pic] Researched and prepared occupational

classifications, job descriptions, salary scales and

competency appraisal measures and systems.

[pic]Managed Multiple Facilities, total compensation,

training and career development, and employee assistance

programs.

[pic] Complete the activities of the employment function

to include the recruiting, screening, interviewing and new

hire orientation of exempt and non-exempt personnel.

Negotiated employment offers. Conduct exit interviews with

employees leaving the company, providing them with

accurate and pertinent information.

[pic] Implemented employee relations workshops, including

counseling, EEO/AA, recreational activities, policies, and

employee orientation.

[pic] Interpreted and evaluated existing policies and

programs. Developed and presented recommendations for

change.

[pic] Ensure that documentation is completed for any

worker's compensation claims, short and long-term

disability claims. Conducts follow up to ensure that all

parties are kept informed.

[pic] Develop, extract, maintain and update key human

resource metrics and other workforce management data such

as turnover, recruitment cost, demographic profiles, and

terminations, utilizing ad-hoc tools on the HRMS database.

[pic] Apply fundamental business and human resource

concepts to establish and maintain effective work

relationships with managers, the company, and the

community; and maintain professional competence, knowledge

and skill necessary for the satisfactory performance of

all assigned responsibilities. Handle information in a

confidential manner.

[pic] Supervises, maintains and updates the HRIS systems.

1998-2006 Global Human Resources Director, American Airlines.

[pic] Developed and maintained recruiting sources to ensure

applicant flow (ads, job fair, postings, internet, college

recruiting, community and social events etc.)

[pic] Negotiated collective agreements on behalf of

employers or workers; mediated labor disputes and

grievances; provide advice on employee and labor relations.

. Developed new job descriptions and worked closely with

compensation to evaluate the position. Conducted job

interviews, administered drug and assessments tests. I

utilized my salary negotiating techniques, and propose

all final offers.

. Verified professional/personal references and employment

history through computer based background checks and

written and verbal communications.

. I Created "New Hire Packets" using Power point

Presentations, and

Conducted "New Hire orientations" about

company policies, procedures, compensations, benefits

and the employer/employee relationship.

. Act as first line resource to managers and employees on

employee relations issues and partner with them to

implement solutions.

. Through problem solving and investigating, resolve

issues rose by employees and/or managers, in a timely

manner and document the outcome. Performed all exit

interviews.

. Coordinated and delivered training to management on HR

related activities (e.g., salary planning, harassment,

affirmative action, development centers, policies, new

employee orientation, employee motivation surveys,

ethics reporting and out placement etc.)

Benefits Management Skills:

[pic] Able to explain and interpret the company's

employee benefit programs and managed benefits vendor

relationships.

[pic] Respond to administrative and policy questions.

[pic] Provide guidance and support during annual open

enrollment to the

generalist. Staff of 22.

[pic] Benefit vendor management including liaison with

vendor on plan administrative, reporting, communicating

and coordination of regular vendor meetings.

[pic] Set up all HR Webinar training.

General HR Skills:

Knowledge: of staffing and placement.

Knowledge: of general business and office terminology.

Software tools - (Microsoft Office Suites-Word, Excel, PowerPoint,

Outlook). Q3 SYSTEMS, Lotus Notes, ADP (payroll), fidelity (401k),

principal, share point (moss), windows xp-2007, fujitsu scanner s300.

Possess strong interpersonal, communications, conflict resolutions

and problem solving skills.

Compose daily correspondence and reports using spreadsheets.

Applicant Tracking Systems & HRIS:

1. Taleo

2. E-recruit

3. ADP

4. PeopleSoft

5. Sap

6. Kronos

Workforce Management systems:

1. CMS

2. Blue Pumpkin

3. Web-Ex

4. Cisco

Assessment Tools:

1. Prove it

2. Furst person

3. Taleo

EDUCATION: Human Resource Management, SHRM PHR Certified.

2007-2008 UMSL: Microsoft Computer Program Certificate.

SHRM MEMBER: 1998-Present

Business Contact: American Airlines. Director of Human Resources-STL

Dorothy Clemons 800-***-**** SALARY MINIMUM: $60,000yr

(NEGOTIABLE).

[pic]

Contact this candidate