WILLIAM RETTIG

** ****** ******, **** *********, NY 11731 H- 631-***-**** M-(631-974-

4112)

acb3yr@r.postjobfree.com

SUMMARY

A results oriented professional with extensive responsibility and diverse

experience in facilities management, plant operations, production and

logistics, pursues a position within a dynamic organization that will

leverage acquired skills and experience to contribute to improvement and

growth within a progressive, fast-paced environment.

KEY SKILLS

Facilities Management Creating Workforce Motivation

Manufacturing Management Supplier and Contractor

Management

Maintenance Management P&L Management

Project Management Capital Planning

Process Development Sales and Operations Planning

Transportation Management Strategic Planning

Food Services Management Mentoring & Technical Coaching

Warehouse and Inventory Management

PROFESSIONAL EXPERIENCE

Phoenix Houses of New York and Long Island, Brentwood, NY (Mar 2011-Sep

2013)

Phoenix House is a not-for-profit provider of substance abuse

services, serving the New York Region.

Deputy Director of Operations

. Oversee maintenance and repair of twenty residential, outpatient and

administrative buildings within the New York region, extending from

Delaware County, to East Hampton.

. Manage capital improvement projects throughout the region.

. Oversee food service operations, providing meals for more than 1,200

clients in fourteen residential facilities.

. Oversee donated goods procurement, warehousing and distribution, with

a total value in excess of $1.5 million annually.

. Manage transportation operations and maintain a fleet of 50 vehicles.

Accomplishments:

> As chairman of the "Health and Safety" committee, developed and

implemented policies and procedures that were essential in

achieving a three-year CARF re-certification.

> Improved client satisfaction ratings on Food Service surveys by

12%, by improving meal quality and variety without increasing

costs.

> Developed an MS Access database with reports, for more efficient

tracking of agency vehicle financial, contract and maintenance

information.

> Active member of the "Incident Review" committee, with monthly

reviews and recommendations for all incidents involving both

clients and staff.

> Developed improved emergency and evacuation procedures for all

programs to provide greater consistency throughout the region.

MercyFirst, Syosset, NY (Oct 2007-Mar 2011)

MercyFirst is a not-for-profit human services agency, serving more

than 4,000 children, teenagers and families each year in Brooklyn,

Queens, Nassau and Suffolk counties.

Vice President - Facilities Management

. Responsible for the oversight of all maintenance, repairs, renovations

and new construction of all facilities owned and/or operated by

MercyFirst. Facilities include a 20-acre campus consisting of

residence halls, a junior/senior high school, health facilities and

administrative offices; and 16 additional facilities including group

homes, treatment centers and administrative offices located throughout

Nassau, Suffolk, Brooklyn and Queens counties.

o Supervise the activities of the Maintenance Director, Custodial

Supervisor and various contractors in the maintenance of all

buildings, equipment and grounds.

o Manage a fleet of 50 vehicles.

o Develop and maintain maintenance operation budgets for all

locations.

o Assist in the development of capital budgets.

o Responsible for managing all facilities related capital projects

o Insure that all buildings, systems and grounds comply with all

regulatory agencies.

Accomplishments:

> Selected and implemented a Computerized Maintenance Management

System, and developed preventive maintenance programs for vehicles

and critical building systems.

> Through training and coaching of the in-house maintenance staff,

reduced reliance on maintenance contractors resulting in an annual

savings of more than $15,000.

> Developed specifications, prepared bid packages, participated in

contractor selection and managed all aspects of a $300,000 office

space build out.

> Working with attorneys, architects and engineers; secured

outstanding Certificates of Occupancy for four buildings.

> Member of the "Core Implementation Team" for "Sanctuary" training

and certification.

> Member of the "Gang Intelligence Committee" involved with tracking

and documenting gang activity among MercyFirst's residents.

> Assist in developing and organizing summer work activities for the

residents of MercyFirst's Syosset campus.

> Volunteer as a "Home Handler" for MercyFirst's service dog training

program.

FreshDirect LLC, Long Island City, NY (Feb 2005 - May 2007)

Specializes in on-line, home food delivery, serving more than 100,000

regular customers in the New York Metro area.

Facilities Manager

. Oversee operations of a 280,000 ft2 physical plant, building systems,

conveyor systems and production equipment for food processing,

packaging, and home delivery.

o Insure buildings and systems are maintained to provide reliable and

efficient service to support 24/7 operations.

o Manage and coordinate the efforts of 30 member maintenance staff,

contractors and consultants for maintenance, repairs and upgrades.

o Maintain facilities cleanliness through 28-member sanitation team.

o Develop and maintain employee safety programs.

o Oversee contracted security services.

o Insure company wide conformance to all non-food related regulatory

agencies including OSHA, NYDOB, NYDOE, and EPA.

Accomplishments:

> Designed building evacuation plans, conducted training for "Fire

Captains" and coordinated evacuation drills.

> Developed, coordinated and expedited safety training programs for

more than 275 forklift operators.

> Implemented inspection and testing programs for all fire

suppression and safety equipment.

> Renegotiated and restructured waste hauling contracts which

resulted in annual savings of more than $100,000.

> Implemented a lighting retrofit plan with a projected annual energy

cost savings of $72,000.

> Managed the completion and sign off of all previously incomplete

construction items, needed to attain a permanent "Certificate of

Occupancy" from the NYCDOB.

> Developed specifications and managed contracts for major roof

repairs, floor repairs, fire sprinkler system upgrades, fire alarm

system upgrades, refrigerated storage spaces, new office and

restroom construction and for office space and lunchroom upgrades.

> Designed and supervised the installation of building access and

alarm systems.

ICON Laboratories Inc., Farmingdale, NY (Sept 2002 - Nov 2004)

Specializes in Central Laboratory services for clinical trials.

Director - Kit Production and Logistics

. Oversee the international shipping and receiving operations for NY and

Dublin facilities.

o Manage courier selection and relations, for international outbound

and inbound shipments.

o Negotiate pricing and services to meet stringent shipping

timetables.

o Monitor courier performance.

o Insure that all procedures and materials meet dangerous goods

shipping requirements.

Accomplishments:

> Developed curriculum and provided in-house training for IATA DG

certification.

> Negotiated courier contracts, providing 20% annual savings in

transportation costs.

> Reduced shipping materials costs through price negotiations and the

introduction of improved, lower cost supplies, resulting in a 30%

savings.

. Direct assembly of customized specimen collection "Kits" for use in

clinical trials.

o Insure 100% quality conformance and on-time delivery.

o Source and negotiate pricing for "Kit" components and supplies

o Monitor orders and schedule production to meet delivery

requirements.

o Maintain component inventories to insure that quantities are

sufficient to meet demand.

o Contract and manage outsourcing activities during periods of peak

demand.

Accomplishments:

> Re-organized processes and procedures and incorporated a "team"

approach to Kit assembly, resulting in a 15% productivity

improvement and a 30% reduction in errors.

> Improved morale and productivity through job rotation and

enrichment.

> Coached subordinate managers to improve employee relations,

reducing employee turnover from 15% to nearly 0%, within eight

months.

> Developed MS Access database for tracking employee and department

productivity and quality.

Konica Graphic Imaging International Inc., Glen Cove, NY

Konica is a leading manufacturer and distributor of photographic film,

chemistry and equipment serving the graphic arts industry.

Facilities Director / Manufacturing Manager (Apr 1997 - May 2002)

(maintained dual roles)

Facilities Director

. Direct Engineering Manager and engineering team. Responsible for

supporting all photographic emulsion making, film coating and

converting operations, through process development and continuous

improvement.

. Manage Maintenance and Technical Supervisors and maintenance staff.

Responsible for maintenance and repair of all production machinery and

systems, and 500,000 ft2 facilities structures, grounds and utilities.

. Oversee Custodial Supervisor and custodial staff.

. Negotiate contracts and manage cost and efficiency for plant utilities

including electricity, fuel oil and natural gas.

. Maintained operations budgets in excess of $10 million.

Accomplishments:

> Lead a cross-functional team in the justification and development of a

process for manufacturing dry powder photographic processing

chemistries.

> Designed and built a vacuum packaging line for photographic sheet

film.

> Developed and implemented computer assisted preventive maintenance

programs for manufacturing and facilities equipment, which resulted in

a 50% reduction in unscheduled production downtime.

> Reorganized the Facilities Maintenance department to reduce the

reliance on contract labor, resulting in a $150,000 annual savings.

> Integrated contract custodial services into an in-house custodial

department, realizing $80,000 in annual savings.

Manufacturing Manager

. Responsible for quality, yield and productivity improvement, process

and procedure improvement, cost control, production scheduling, and

employee training and evaluation, for two film coating lines and

associated coating solutions preparation areas.

. Member of "Sales and Operations Planning" team, responsible for medium

and long-term production capacity planning.

. Collaborated in Business and Strategic planning sessions with the

division president and senior staff members.

Accomplishments:

> Member of a management steering committee, facilitating the

implementation of 5-S programs.

> Organized a "Lean Manufacturing" initiative. Developed training and

implementation programs for "Value Stream Mapping" and lead the "Value

Stream Mapping" team.

> Maintained quality, productivity and employee morale through several

rounds of company and department downsizing.

Expansion Project Manager (Apr 1994 - Mar 1997)

. Responsible for recommending, providing cost justification for, and

monitoring the performance of capital projects with budgets totaling

$30 million.

. Responsible for all phases of a $20 million facilities expansion that

doubled the capacity of two photographic film coating lines, and

upgraded the film converting operations.

. Coordinated engineering design efforts between in-house, parent

company and contract engineering staff members.

. Supervised building construction, installation and testing of

production equipment and plant services upgrades including a 600hp

boiler, a 4500kva electric service and a 1200ton chilled water plant.

. Assisted in systems set-up and calibration, PLC programming and

troubleshooting and process integration testing.

. Participated in the successful transfer of existing products, and the

scale-up of new products to the expanded production facility and

trained facilities and operating personnel in the use of the new

equipment.

. Lead project teams and programs that tripled the capacity of two

production lines

Manufacturing Manager - Photographic Coatings (Apr 1986 - Mar 1994)

. Managed a 24/7 operations team of 78 employees, including four shift

supervisors and two process engineers, operating two coating lines and

associated coating solutions preparation facilities.

. Responsible for quality, yield and productivity improvement, process

and procedure improvement, cost control, production scheduling, and

employee training and evaluation.

. Maintained operations budgets to $4.5 million.

Accomplishments:

> Lead the department through several equipment and technology upgrades

and numerous new product scale-ups.

> As a result of improved processes and procedures, product yield

improved by 7%, and machine downtime was reduced by 15%, yielding an

annual savings of $800,000.

> Assisted in the plant wide implementation of MRPII

EDUCATION AND ACQUIRED SKILLS

BA - Biology

S.U.N.Y. Oswego - Oswego, NY

MS - Management of Technology

Polytechnic University - Brooklyn, NY

Engineering and Mathematics course work

New York Institute of Technology - Old Westbury, NY

Operations Engineering course work

SUNY Maritime Academy at Fort Schuyler - Throgs Neck, NY

Computer Skills

MS Excel, MS Word, MS Project, AutoCAD, Visio, MS Access, PowerPoint, Data3

(MRPII)

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