Juan Carlos Jansen-Claude

***** * **** ***, # ***

Peoria, AZ 85381

Home: Cell: 623-***-****/Email: acb3y1@r.postjobfree.com

Summary of Qualifications

A bilingual professional skilled at hands on customer service problem solving in a fast paced environment.

Effective at adapting to sudden changes and demands. Strengths include finding the right solution and managing

diversity in stressful situations.

Skills and Knowledge

Forklift operation Machine operation – die cutters, Flexo, Baler

FMC and belt loaders OSHA regulations

Safety Coordination Working knowledge of reading blueprints

Employment History:

Delta Airlines March 2013 –Present

February 2007-October 2008

January 2004-February 2006

Ramp Agent (part-time position)

•Ensured accurate weight and data information for aircraft

•Verified proper positioning and operation of ground support equipment (GSE)

•Coordinated all ramp activities within the gate area while being responsible for the safety of Delta

personnel, business Partners, passengers, equipment and facilities.

•Provided customer services for flights both domestic and International flights.

•Worked in kiosk in helping inbound and outbound flights.

Maricopa County November 2007-March 2013

Detention Officer

• Performed duties as assigned by sergeant or Superior officer in a male and female correctional facility.

• Supervised Inmate in the housing unit.

• Provided support to other officers including insuring to other officers insuring safety in the housing

units, routinely making checks in the towers, and conducting log and documentation of request of

inmates, in the housing areas and attending to medical and transportation needs also monitoring

computer, video and security system entire facility.

Canteen Worker

•Collection of canteen orders from various department

•Data entry of information within canteen orders, returns, refunds, tanks orders and grievances

•Assist in the completion of monthly inventories and with daily restock of shelves within the warehouse

•Supervise crew while they fill canteen orders

Manpower at Honeywell August 2006-August 2007

(contract completed)

Material Handler

•Automated Storage and Retrieval System

•Primary movement of parts

•Perform routine machine and equipment set-up and minor general maintenance

•Assemble/process final products for customers

•Contribute to the quality of direct operations to accomplish goals/objectives for total customer satisfaction

Juan Carlos Jansen-Claude Page 2

14109 N 83rd Ave, # 374

Peoria, AZ 85381

Home: Cell: 623-***-****/Email: acb3y1@r.postjobfree.com

Target Distribution Center June 2002-January 2005

Warehouse Worker

• Unloaded and loaded cargo

• Distributed freight to different departments and maintain distribution area

Georgia Pacific April 1993-June2002

Assistant Operator

Operated a box-stacking machine

• Stack boxes in specified patterns

• Move boxes from one production line to another

• Maintain a clean production area

• Operated forklift

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