Sap Manager

Mohammed Abdul Waris

*.**********@*****.***

Mobile: 557578695

SUMMARY

Over more than13 years of IT experience with around 6 Years of

experience in SAP Basis Security .Support and Implementation.

Involved in ECC6 Administration.

Performed Database Monitoring

Maintenance of SAP R/3 4.7EE, ECC6.0, SAP Netweaver, SQL Server.2005,

Oracle

Applied Support Patches like SPAM/SAINT, BASIS and ABAP

Performed Kernel Up gradation

Printer & Spool administration

Certified in Microsoft and Cisco (MCSE, CCNA)

Academics

M.Sc Information Technology

B.Sc Science

Technical Skills:

Netweaver / Basis: Java Administration, Enterprise Portal 6.0, 7.0,

ECC 6.0, Solution Manager 4.0, Oracle 10g, SQL Server, CCMS, Config

tool, and JSPM

Operating Systems: Microsoft Windows Server 2003.

Databases: MS SQL Server 200O5 Oracle 10g.

Technical Experience

Installed the SAP 4.7 and ECC 6.0 software. System Copy Client Export

Import, The software installation consists of installing Windows 2003

server, creating users, creating groups, and setting up proper

permissions to the same and configures the server for SAP R/3 server

software with Oracle 10g and Ms SQL database.

Defined systems landscape present in the group of systems

(Development, Quality & Production) and defined System change options for

the system. Defined transport layers.

Requests, performing transports. Defining automatic transport mechanism

in the landscape.

Activities like system response time, processes, Operating system related

issues, memory-CPU, utilization

Defined operation modes and defined timetable for operation modes and the

same have been assigned to the Instance profile.

Performed table space administration by means of altering table spaces by

adding data files and extents whenever necessary, reorganization of the

table spaces of the database.

Performed setting up of printers through SAP spool system administration

for network printers.

Monitoring the database, network and operating system performances using

CCMS.

Extensively worked on other transactions of CCMS like defining operation

modes & background jobs, setting up of operation mode time table, work

process monitoring, load balancing etc.

Responsible for looking after lock entries, dump analysis, batch input

monitoring, system log and process overview.

SAP Projects

Worked in India:

Company - CSC

Client - Delphi USA

Duration -Aug 2010 till date

Location - Hyderabad, India

Role -Basis Consultant

Tool used - SAP R/3 ECC Enterprise, Oracle 9.2.0.3,

Resg yponsibilities: -

Responsibilities as SAP SYSTEM ADMINISTRATOR (SAP BASIS)

.

. Installation of SAP ECC 6.0, Netweavar BI 7.0 & Solution Manager

. Clients Management client copy, remote copy, export & import client

within in landscape & out of landscape.

. Transport Management System administration, creation of domain, &

checking RFC in landscape..

. Prepared & created roles for users by PFCG according to authorization

Trouble shooting the daily arise issues by end users related to

authorization, printer, network & RFC connection

etc.

. Communicated with sap by using service.sap.com for sap system related

problem.

. Daily activates which is required for monitoring & maintenance for all

serves like Buffers, Database, Workload, page in/out, system logs,

dumps, print related Management related troubleshooting

. Performed user & role administration and troubleshooting

Managed and created new users, groups and role. Monitoring and

controlling all the active users.

. Printer Setup in SAP & set up the printer device type .

. Identified the critical areas for printing and configured the printers &

spool administration.

. Configured and monitored the background processing jobs in system.

Scheduled and monitored the batch jobs and analyzed job performance.

. By using CCMS Monitor sap & operating systems at various level at File

system & space, CPU utilization

Database Administration: Database backup offline & online daily,

weekly and monthly scheduling plan

. Implement. Monitoring database buffer quality, size of table &

database container space, Alerts.

. Database logs & log files monitoring & handling.

SAP system export & import.

. According to Early Watch reports me & GM plan for managing support

packages & kernel patch up gradations & applied Sap notes.

. Work with service.sap.com for service related issue & to download

patches, SP & etc

. Coordination with IBM for hardware related issue.

. Offshore support for SAP installation / re-installation.

Solution Monitoring, Service Desk Change Management, Solution

Reporting, Service Plan, Issue

. Management

. Expertise and strong SAP Basis knowledge supporting a large multi-

instance environment.

. Applying support packages, notes, patches & updates Kernel on &

Windows for SAP ECC, SAP

. BW-BI, SAP Solution Manager. L1, L2 & L3 Support handling

independently

. Solid experience in planning and execution of new SAP installations.

MS SQL Database

Worked with BNKS GROUP QATAR DOHA

Company -NBKS GROUP DOHA

Client -NBKS

Duration -jan 2008 to 2010 June

Location -Qatar (Doha)

Role -Basis Administrator

Tool used -SAP R/3 ECC 6.0 AND SQL SERVER 2005

The Doha-headquartered NBKS Group, which has over 30 trading companies

and international alliances with many of the world's leading retail

brands including Mercedes-Benz, Mitsubishi, Bosch, Michelin and Elf, will

start implementing the SAP solution using SAP partner DCS Automotive (UK)

Ltd - one of the leading European providers of integrated IT solutions.

Responsibilities as SAP R/3 Basis Administrator:

. Interaction and troubleshooting front end and desktop issues across the

system and users.

. Check the logs of the regular maintenance jobs. Performed role

administration and troubleshooting.

. SAP system audit for licenses. & SAP system basis audit for

configuration.

. Monitoring R/3 system with CCMS Monitoring short dumps, system logs, db

alerts,

. Monitored and analyzed Performance Problems using Workload Monitor

ST03, monitor the system hourly using ST02, STO3 (R/3

Buffer) and ST06 (Operating System)..

. Responsible for daily security checks, monitoring unsuccessful logons,

monitoring inactive users and locking inactive users in production

system.

. Maintain and Monitor operation modes (RZ03, RZ04, and SM63).

. Maintain and monitor logon groups (SMLG, ST07, AL08, and SM04).

. Maintain and monitor RFC connections (SM59).

. Implemented SAP NOTES to resolve user problems.

. Client maintenance including client creation, local client copy, remote

client copy and client export/import.

. Printer Setup in SAP & set up the printer device type (SPAD).

Identified the critical areas for printing and configured the printers

& spool administration.

. Maintenance of R/3 profiles parameters, monitor short dumps and system

logs. Creation of operation modes for changing user requirements.

. Monitor space utilization, monitoring file systems, Log monitoring,

file system checks, create and rebuild indexes.

. Created, Managed and Release Change Requests for transports using

transaction codes SE01, SE03, SE09 and SE10.Resolved TMS problems

(STMS, SE03).

. Transporting the requests from DEV to TST and from quality to PRD

servers STMS Transaction and verifying through transport logs.

. Configured output devices using SPAD, Spool management activities using

SP01, administration of spool services, and troubleshooting.

. Applying support packages, notes, patches & updates Kernel on Windows

for SAP ECC, SAP

SAP Solution Manager.

. Scheduled sap standard & monitoring jobs in background to cleanup spool

request, dumps.

. Solution Overview, Solution Landscape, operation setup & Operation

Extensively worked on Solution

. Manager 4.0 for the monitoring purpose and generate keys for the new

installations.

. Monitor space utilization, Monitoring file systems, Log monitoring,

file system checks, create and rebuild

. indexes.

Solution Monitoring, Service Desk Change Management, Solution

Reporting, Service Plan, Issue

. Management

. Expertise and strong SAP Basis knowledge supporting a large multi-

instance environment.

. SQL traces, Lock entries, and Oracle sessions. Used BRTOOLS tool for

backup & restore a database.

. Involved in the 24x7 Production Support.

Non-SAP Experience

Company - Saudi Business Machines, Riyadh, K.S.A

Client - Saudi Aramco

Tools Windows 2000

Duration -2004 - November 2006

Location -Riyadh Refinery

Role -System Administrator: -

Company - Vental Technologies Ltd, Hyderabad, India

Tools Windows 2000 and SQL Database Administration

Duration - Jan 2001 - November 2002

Location - Hyderabad, India

Role IT Support Engineer

Responsibilities: -

Windows 2003/2000 Server installation, configuration and Administration

Windows Based user Administration, Monitoring, Performance tuning

MSSQL 2000 Installation and configuration default and Named Instances

Installation & Configuration of Web Application Servers (IIS)

Applying Service Packs, Hot fixes and Patches to Windows Operating

Systems

Backup and Recovery Using HP MSL 5000 with SDLT and HP Compaq DLT drive

over the network.

Backup management Taking on-line and off-line backup, monitoring

throughput and troubleshooting

Expertise in writing Standard operating procedure (SOP) Creation for

Backup and Recovery

Microsoft Exchange server installed and configured

Company - Heston Middle East Kuwait

Tools Windows NT

Duration - March 1999 - December 2000

Location - Kuwait

Role - Support Engineer

Responsibilities: -

SAP BASIS ADMINISTRATOR

USA

Shailesh Daxini

USA

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