Customer Service Manager

C Christopher A. Kyle

A th

**** ***** ** ******, *********, Wisconsin 53225, 404-***-****

K acb3uq@r.postjobfree.com

OBJECTIVE:

Lube Technician position

Where my extensive 14 years of automotive experience can be fully utilized

QUALIFICATIONS:

A team player who is focused on providing exemplary customer service

Ability to multi-task in a fast paced work environment

Basic mechanical understanding of an automobile

Strong organizational skills and detail oriented

Possess a valid state driver's license and an acceptable safe driving record

Ability to pass a criminal background check and drug screen

EMPLOYMENT HISTORY:

Batteries + Bulbs Decatur, Georgia 05/12 – 10/13

Multiple Position Title:

Strong teamwork skills, interpersonal and motivation capabilities

Rotate through various positions such as Assistant Manager, Delivery Driver, and Sales Associate,

Loader, Un-loader, and Liaison Delivery person between three stores

Strong verbal and written communication skills, and numerical and mathematical skills

CDL Class A permit; Driving experience with a box truck; CDL not required

Understand and respond appropriately to basic customer and employee inquiries

Dunwoody Chevron Dunwoody, Georgia 03/01 – 05/12

Multiple Position Title:

Rotate through various positions such as Automotive Assistant Manager, Customer Service Manager,

Delivery Driver, Emission (EMI) Technician, Lube Technician, and Sales Associate

Perform Line Technician Services, Routine Inspections/Maintenance, and Full Automotive

Troubleshooting and Testing skills

Advanced understanding of under the hood, mechanical and under carriage assemblies

Knowledge of mechanical aptitude and ability to professionally inspect, repair and maintain services

Performs work as outlined on the repair order with efficiency and accuracy in accordance with dealerships,

factory and mechanical standard

Work well lube and oil filter, transmission service, alignment, computer systems diagnosis,

tune-up, brake systems, steering and suspension

Explain technical diagnoses and needed repairs to non-mechanical individuals which may include other

associates and customers

Continuously learn new technical information and techniques in formal training sessions to

stay abreast of rapidly changing automotive technology and practice

Ability to stand, walk, bend, kneel, crouch, twist, reach, grip, handle, lift/ carry up to 60 pounds

Northridge Chevron Roswell, Georgia 06/00 –03/01

Multiple Position Title:

Rotate through various positions such as Automotive Assistant Manager, Customer Service Manager,

Delivery Driver, Emission (EMI) Technician, Lube Technician, and Sales Associate

Perform vehicle maintenance as assigned in accordance with dealer and factory standards

Perform minor maintenance, e.g., changing engine oil and filters

Perform complete vehicle maintenance inspection including tires, brakes, and all fluid levels

C Christopher A. Kyle

A th

5701 North 89 Street, Milwaukee, Wisconsin 53225, 404-***-****

K acb3uq@r.postjobfree.com

Communicate appropriate customer vehicle repair and maintenance recommendations to the service

advisor and/or liaison

Work well lube and oil filter, transmission service, alignment, computer systems diagnosis,

tune-up, brake systems, steering and suspension

Explain technical diagnoses and needed repairs to non-mechanical individuals which may include

other associates and customers

EDUCATION:

Atlanta Technical College Certificate

Army National Guard Honorable Discharge

Earl C Clements Job Corps Center GED

REFERENCES:

Contact this candidate