R O U E L D E G U Z M A N, C I S SP

***** ***** ****** ***** ~ Monrovia, MD 21770

Cell 301-***-**** acb3rw@r.postjobfree.com

Executive Profile

Information Technology – Software Development – Data Security – Strategic Planning

Highly accomplished IT Executive specializing in strategic IT planning, conceptualizing and implementing advanced technology

solutions. Extensive background in fast pace organizations and highly regulated industries. Outstanding experience in

reorganizing IT Infrastructure, fostering team integration, and building and managing IT Operations. Strong Leadership and

Vision in key technology areas, including Network Infrastructure, Application Development, Data Warehousing, Compliance and

Regulatory Assurance, Security Initiatives and Improving Enterprise IT services. Known especially for designing long term

technology solutions to fit the organization – in short, IT operational excellence.

Vision, Strategy & Execution Budgeting / Planning Vendor Management

Security & Disaster Planning Team Building / Efficiency Compliance Expert

CAREER ACHIEVEMENTS

IT Restructuring: Planned and implemented a complete refresh of IT infrastructure (Network and Communication systems) and

increased network up-time to 99.999%. Designed lasting systems that are easy to maintain and in line with business goals and

strategic mission.

Compliance: Collaborated with Legal and Administrative division to develop and implement IT policies to insure equipment and

operational procedures meet internal validation standards, as well as federal regulations.

Data Security Initiative: Established and implemented a strong cyber-security protocol that complements all business rules and

policies. Provides monitoring, logging and cyber-intrusion prevention and includes regular, formal security audits. Designed a

mobile security model, sandboxing or isolating data on mobile devices, as well as laptops. Redesigned client-facing web

environment to be more cost effective (more than $70,000 savings) with better security and management.

Document Management System and Collaboration: Initiated and deployed a Document Management System based on

Sharepoint and SQL, which has streamlined workflows and enhanced projects and policy compliance.

Vendor Management: Recognized the need to optimize IT operational expenses. Accomplished this by eliminating nonessential

services, fostering partnerships with vendors and encouraging long term relationships for favorable rates and services. This

yielded at minimum $100K savings.

Data Warehousing: Supported and maintained a large data repository of pharmaceutical research data, eventually integrating it

with HQ. Implemented a workflow to insure compliance and effective analysis, reporting and mining of research data. Resulted

in fluid communication with stakeholders, as well the security of the data.

New IT Offerings: Led software development team to create a custom web application for clients. Exceeded expectations by

refining the application and developing additional features, which led to further sales, yielding an additional $1 million in

revenues.

Bring Your Own Device (BYOD): Implemented a BYOD strategy, saving the company approximately $60,000, improving

security and lowering internal administration costs.

Cost Savings: Restructured conference call contracts and services, yielding more than $80,000 in savings and increasing

functionality and services.

Project Management: Moved and established a Co-Located Data Center. Implemented a private cloud environment using

VMware, and Avamar backup solutions. This led to a fully redundant and fault-tolerant infrastructure for email, document

repository and financial systems.

ROUEL DE GUZMAN PAGE TWO

PROFESSIONAL EXPERIENCE

Vice President, Information Technology

DCI GROUP, LLC. Washington, DC 2004-October 2013

Among the largest privately owned Public Affairs firms in the U.S.

• Led a team of several IT professionals in maintaining IT infrastructure and developing Web applications.

• Represent “technology” on the Management Committee. Advised CEO and Chairman of the board on relevant technologies,

IT initiatives and IT projects.

• Championed the rebuild and upgrade of the entire network infrastructure and telecommunication services, leading to

increased security, capacity, and performance.

• Created partnerships with Vendors for long-term services and favorable rates.

• Advised and collaborated with business units to identify best methods for promoting/implementing new products and

services.

• Formulate best practices, determine strategies, and provide client-services team with IT marketing and sales tools.

• Created an in-house development team. Reduced application implementation timelines by 45% and increased user

satisfaction by developing single development platform and template.

• Designed and implemented an enterprise Help Desk and Asset Management System.

• Designed and implemented disaster recovery and business continuity system for operational and financial systems.

• Developed IT training programs for users.

• Advised and facilitated upgrade of Financial System (Microsoft Dynamics)

• Mentored direct reports on how to properly operate large network infrastructures.

Manager, Information Technology

GENETIC THERAPY (subsidiary of NOVARTIS)

Gaithersburg, MD 2001-2003

Providing specialized medical genetic research and development to the pharmaceutical industry.

• Maintained and supported Data Warehousing system (Oracle and SQL based systems).

• Implemented an automated workflow for data Analysis, reporting, and submittal system for research data.

• Collaborated with administrative and legal departments to insure the protection, and transport of critical

research data.

• Led team in upgrading entire computer infrastructure (servers, desktops, and company software) - $1 Million

project and hundreds of devices.

• Reorganized IT Department, reducing expenditures by at least $130K and improving efficiency and

effectiveness. Renegotiated favorable rates from various vendors.

• Implemented FDA-compliant computer systems in lab environment, as well as in data center.

• Redesigned and restructured a data center for redundancy and maximum “up time.”

Senior Network Engineer

BIORELIANCE CORPORATION, Rockville, MD 2001

A biotech contract manufacturing company that provides materials, testing, and medical research services to other

pharmaceutical companies.

•Redesigned network scheme and architecture. Increased reliability and reduced trouble tickets by 50%.

•Negotiated new contract with DELL computers to save at least $50/unit and established improved services and

support.

•Identified and documented issues, created performance metrics, and successfully implemented a plan to improve

helpdesk efficiencies. Reduced callbacks by 60%.

•Created a team environment, which supported a “do it right the first time” culture.

ROUEL DE GUZMAN PAGE THREE

INVITROGEN/LIFE TECHNOLOGY, INC.

Frederick, MD 1997-2001

A company providing products and services that support government and commercial research institutions.

System Administrator II (2000-2001)

• Served as second- and third-tier support for helpdesk technicians.

• Designed and implemented the first corporate-wide helpdesk system. Selected a vendor that provided system at

$80K less than industry average.

• Developed computer training materials for users and management.

Senior LAN Specialist (1997-2000)

• Configured reliable servers for 24/7/365 manufacturing facility.

• Led Frederick location’s implementation of company-wide shipping software and hardware.

• Supervised helpdesk functions and technicians.

• Managed sales force computer support company-wide.

• Led upgrade of software and hardware for manufacturing/distribution facility.

• Successfully implemented new hardware and software for entire sales force.

• Provided computer support for manufacturing facility.

E D U C AT I ON

Bachelor of Arts in Business Administration and Marketing

UNIVERSITY OF MARYLAND, College Park, MD

Associate of Arts in Computer Science

MONTGOMERY COLLEGE, Rockville, MD

Masters of Business Administration – Enrolled and Expected to Graduate 2014

FROSTBURG STATE UNIVERSITY, Frostburg, MD

Information System Systems Security Professional (CISSP)

International Information Systems Security Certification Consortium, Palm Harbor, FL

TECHNOLOGIES

Microsoft Sql, Microsoft Exchange, IIS, Cold Fusion, Citrix, Oracle, AS/400, Dell, HP, VMware, Microsoft

Sharepoint, Cisco, Blackberry services, iOS, Android, Saas CRM (SalesForce) Implementation, Microsoft

Dynamics, Lotus Notes, Java Script, HTML, Firewalls, Mac OS, Windows Desktop environment, VLANS, DMZ,

Public Key Infrastructure (PKI),Private Cloud, Public Clouds, Enterprise Network Infrastructure, VoIP, PBX

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