Customer Service Medical Assistant

Yashira Bryant

Externship/Medical Assistant (Podiatry)

Windsor Mill, MD

acb3q5@r.postjobfree.com - 443-***-****

Reliable and compassionate individual seeking a career in Health Care that will utilize and further develop my

skills to promote health to the patient and the community.

WORK EXPERIENCE

Chiropractic Assistant/Receptionist

Multi Specialty Health Care - Baltimore, MD - June 2013 to January 2014

Responsibilities

Answering Calls/Scheduling appointments, Verifying Insurance & Insurance benefits. Make charts, file patients

information.

I also place stimulation pads on patients injured body parts caused by work or car accidents, check patients

vitals, ask the pain level of the injury

Accomplishments

I enjoy interacting,and helping other.

I prefer to multiply task.

Skills Used

I am Bilingual and interact with the Hispanic population

Externship/Medical Assistant (Podiatry)

Dr. Katz P.A - 2012 to 2012

Confirmed and scheduled appointments.

Organized medical records.

Handled sensitive information and documentation in an orderly fashion.

Documented reason for the patient's visit.

Accurately performed vitals, height/weight measurements, shoe size and requested additional information

from diabetic patients as well as from their personal physician.

Cleaned patient's foot after been casted.

Performed both Lateral and DP (position) x-rays.

Performed routine cleanings to rooms following patient's visit.

Customer Service Representative/Cashier

Home Depot - 2010 to 2011

Greeted customers and ensured that their visit was enjoyable.

Count money in cash drawers prior to each shift to ensure adequate currency was available to customers.

Issued receipts, refunds, credits, and/or change due to the customer.

Placed orders and items on will-call for the customer's convenience.

Cashier/Customer Service

CVS - Baltimore, MD - 2009 to 2010

Greet customers as they entered the establishment.

Properly used the cash register to complete transactions.

Used the peripheral electronic data processing equipment to accurately scan delivery trucks items.

Responsible for unloading items on the truck and stocking the shelves.

Take passport pictures for customers.

Volunteer Aid

Rob 'N' Ness Adult Medical Daycare, Inc - 2007 to 2008

Assisted in preparing snacks and meals.

Maintained an organized and clean atmosphere.

Kept clients abreast of the latest events via various reading materials and conducted open discussions.

Organized daily activities such as art classes & BINGO.

Insured clients' appearance remained well groomed and intact.

Observed clients while taking medication.

EDUCATION

Diploma

Fortis Institute

2012

Diploma in General Studies

Milford Mill Academy

2009

ADDITIONAL INFORMATION

SKILLS

Profound ability to provide care to elderly adults.

Possesses a personable and compassionate disposition towards patients and their health care needs.

Displays excellent customer service skills.

Reliable employee that learns new procedures quickly and is always available for additional responsibilities.

Able to function effectively in an environment with diverse cultures.

Can communicate with the Spanish speaking community.

Skilled in Microsoft Office Suite 2007-2010 Editions.

Possesses a typing speed of 35wpm.

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