Michael J. Beard Jr.

acb3nk@r.postjobfree.com

404-***-****

**** *** ******** ****

Apt#-101

Orlando, FL 32828

Objectives

An IT/PC Technician position where my experience in information technology, PC

repair/manufacturing and Microsoft/Mac OS Migration can be utilized and maximized. To

obtain a position that will enable me to use my strong organizational skills, educational

background, and ability to work well with people. To secure a position with a well-established

organization with a stable environment that will lead to a lasting relationship in the field of

Information Technology/Networking/Hardware Replacement. To work for a company where not

only can I utilize my Associate of Art degree but I will be able to further my knowledge in the

field of information technology.

Education

University of Phoenix

1126 Pacific Avenue

Tacoma, WA 98402-4304

425-***-****

August 2010-January2012

• Associates Degree in Information Technology/Networking

Experience

Employer:

Apex Systems Inc.

11486 Corporate Boulevard

Suite 100

Orlando, FL 32817

1-407-***-**** or 1-866-***-****

FAX: 1-407-***-****

Job Industry: System Wide Software/Data Migration/Network Support Specialist

Employment Type:

Full-time

Duration:

October 18, 2013 to Current

Supervisor:

Eric B. Peacott

Responsibilities:

As a contractor for Apex Systems Inc. at Anixter, I analyzed the current method of data

migration from mainframe application data (EBCDIC format) to distributed database formats

(ASCII) and providing recommendations for processing.

Additional responsibilities include:

• Analyzing the method of transforming existing data into a format for the new

environment and the loading of this data into other database structures.

• Reviewing existing migration tools and providing recommendations for improving

performance of the migration process.

• Providing necessary change and support documentation using Lotus Notes and

Microsoft Excel Spread Sheets as well as other hand written documentation.

• Provided minor network support and troubleshooting

Employer:

Prince Telecom (Comcast)

Address: 13701 24th St E # G

Sumner, WA 98390

Phone: 253-***-****

Job Industry: Telecommunications (Cable TV Installation/ Home Security System Installation)

Employment Type:

Full-time

Duration:

March, 2013 to April, 2013

Supervisor:

Todd Smith

Responsibilities:

Cable TV Installation, upselling, Home Security Installation, computer installation

Employer:

F2Onsite (formerly Prevail I.T. A division of Prevail Resources LLC)/World Wide Technical

Services, Contracted by Dell, Sony, Apple, IBM, HP, Lenovo

Phone: 800-***-****

Address for F2Onsite:

2611 Westgrove Dr.

Suite 107

Carrollton TX 75006

Address for World Wide Technical Services:

836 North Street

Tewksbury, Massachusetts 01876-1253

Phone:

800-***-**** or 978-***-****

Job Industry:

computer, server, television, cell phone, iPod, iPad, iPhone, printer repair

Position/Title:

Field Service Project Technician

Employment Type:

Full-time

Duration:

February 1, 2013 to June 20, 2013

Supervisor:

Matthew Teague

Responsibilities:

Reading work orders and specs in order to repair server units, televisions, printers, PC’s and

laptops for all Dell, Apple, IBM, Sony, HP, Lenovo and other products and devices by

disassembling device/system, installing new hardware then re-assembling and installing proper

software such as Microsoft or Mac software (OS Migration) and other essential software and

hardware peripherals. Ensure that old and broken parts are returned to proper manufacturer.

Employer:

Nerd Pro. Inc.

Phone: 770-***-****

Address:

3002 Lake Ridge Ln.

Dunwoody, GA 30338

Job Industry:

Computers & Technology

Position/Title:

Technician

Employment Type:

Self Employed/Full-time

Duration:

May 1996 to August 2010

Supervisor:

self

Responsibilities:

Oversee the daily performance of computer systems, Answer customer inquiries regarding

computer software and hardware, Enter commands and observe system functioning, Set up

equipment, Install and perform minor and major repairs and Develop training materials and

procedures, build custom systems and networks.

Employer:

Gulf Coast Renovation Specialties Inc.

Phone:

941-***-****

Address:

1103 Palma Sola Blvd.

Bradenton, FL 34209

Job Industry:

Construction

Position/Title:

Assistant

Employment Type:

Full-time

Duration:

December 2008 to February 2009

Supervisor:

Steve Grover

Responsibilities:

Assemble and maintain physical structures, Provide assistance to more skilled workers and

Transfer tools, parts, equipment, and supplies

Employer:

Rent-A-Center

Phone: 317-***-****

Address:

2525 Indiana 44

Shelbyville, IN 46176

Job Industry:

Retail

Position/Title:

Account Manager

Employment Type:

Full-time

Duration:

July 2007 to June 2008

Supervisor:

Gary Porter

Responsibilities:

Debt Collections, repossession, delivery, installation, computer technician, cashier, sales/rental

agreements.

Employer:

Rent-A-Center

Phone:

765-***-****

Address:

1812 North Main Street #120k

Rushville, IN 46173

Job Industry:

Retail

Position/Title:

Account Manager

Employment Type:

Full-time

Duration:

July 2007 to May 2008

Supervisor:

Matt

Responsibilities:

Debt Collections, repossession, delivery, installation, computer tech, cashier, sales/rental

agreements

Employer:

Rent-A-Center

Phone: 812-***-****

Address:

620 Greenburg Commons Sc,

Greensburg, IN 47240

Job Industry:

Retail

Position/Title:

Account Manager

Employment Type:

Full-time

Duration:

July 2007 to May 2008

Supervisor:

Kim Howard

Responsibilities:

Debt Collections, repossession, delivery, installation, computer tech, cashier, sales/rental

agreements

Employer:

Rent-A-Center

Phone: 229-***-****

Address:

100 South Slappey Blvd.

Albany, GA 31701

Job Industry:

Retail

Position/Title:

Account Manager

Employment Type:

Full-time

Duration:

April 2007 to June 2007

Supervisor:

George Brown/Edward

Responsibilities:

Debt Collections, repossession, delivery, installation, computer tech, cashier, sales/rental

agreements

Employer:

Sweetbay Supermarket

Phone: 941-***-****

Address:

2501 Cortez Road West

Bradenton, FL 34207

Job Industry:

Warehouse & Production

Position/Title:

Stock Clerk

Employment Type:

Part-time

Duration:

November 2007 to December 2007

Supervisor:

Mike Way

Responsibilities:

Receive and count stock items, Pack and unpack items, Verify inventory computations, Clean

and maintain supplies, Examine and inspect stock items and Provide assistance or direction

Employer:

Sears Holdings

Phone: 941-***-****

Address:

303 US Highway 301 Blvd W

Bradenton, FL 34208

Job Industry:

Warehouse & Production

Position/Title:

Warehouse Associate

Employment Type:

Part-time

Duration:

January 2006 to November 2007

Supervisor:

Heather

Responsibilities:

Receive and count stock items, Pack and unpack items, Verify inventory computations, Clean

and maintain supplies, Examine and inspect stock items and Provide assistance or direction

Employer:

Toyama Roofing, Inc.

Phone: 808-***-****

Address:

2143 Eluwene Street

Honolulu, HI 96819

Job Industry:

Construction

Position/Title:

Roofer

Employment Type:

Full-time

Duration:

July 2004 to April 2005

Supervisor:

Raymond S. Toyama

Responsibilities:

Align roofing materials with edges of roofs, Apply gravel or pebbles, Cement or nail flashing-

strips, Cut felt, shingles, and strips of flashing, Mop or pour hot asphalt or tar, Waterproof and

damp-proof and Set up scaffolding

Employer:

The Home Depot

Phone: 808-***-****

Address:

421 Alakawa Street

Honolulu, HI 96817

Job Industry:

Warehouse & Production

Position/Title:

Evening-Overnight Stock/Inventory

Employment Type:

Full-time

Duration:

April 2003 to July 2003

Supervisor:

Norris Birdsong

Responsibilities:

Stock shelves, work special projects, customer service, forklift/other lift equipment operator,

clean store, data entry/retrieval, shipping & receiving, inventory control, customer service.

Skills

• Know how to Google or search with other web browsers to find appropriate information

in order to troubleshoot problems and issues.

• Remove Tough Viruses

• Know what processes are in a clean windows system.

• General and advanced hardware understanding

• Microsoft Office Suite 2007/2010

• Information Technology

• Inventory Management

• Filing

• Driving

• Distribution/Warehouse

• Data Entry

• Troubleshoot hardware/software problems

• Recover data from a non-booting operating system

• How to format a computer and understand windows licensing

• Identify, find and install appropriate drivers for hardware

• Repair a Damaged operating system install

• Setup a basic wired/wireless network

• Basic network troubleshooting

• Know how To communicate to clients

• Know how to build custom computers and design and install custom networks.

• Dell Certified Systems Expert (DCSE) hardware/software repair and replacement expert.

• Account Management

• Account Analyst

• Forklift

• Repossession Expert

• Customer Service Rep.

• Appliance Maintenance/Machine Repair

• Identify, research and resolve technical problems with Windows and Mac based Desktop

Hardware and Software.

• Respond to telephone calls, email and tickets for technical support.

• Document, track, and monitor problems to ensure a timely resolution.

• Support, monitor, test, and troubleshoot hardware and software problems pertaining to

the LAN.

• Troubleshoot various connectivity issues through LAN/WAN hardware, switches,

routers, and servers.

• Troubleshoot and configure various applications.

• Schedule repairs for various contracts.

• Install and configure workstations based on company needs and requirements.

• Provide end user support for all LAN and WAN based applications as well as remote

users.

• Assist with data recovery, using backup systems or recovery tools.

• Perform and manage PC and Laptop imaging process.

• Perform other duties or special projects as requested related to area of responsibility.

• Microsoft/Mac OS Migration

Qualifications

• Associate degree in, Information Systems or relevant experience;

• Knowledge of Microsoft Operating Systems and Office Suites

• Knowledge of LAN equipment functionality (switches, routers)

• Knowledge of Firewalls.

• Knowledge of Anti-virus/Anti-malware software solutions

• Knowledge of Backup Software Solutions

• Knowledge/training on documentation and time management system(s)

References

• Jennifer Gonzales- 404-***-****)

• Angel Harris- District Manager- Verizon Wireless - Ocala, FL 352-***-****)

• David Beard- Musician/Owner- Dave Paul Productions -Pelham, GA 941-***-****)

• Talena Peterson- Boulder, CO 303-***-****) e-mail (acb3nk@r.postjobfree.com)

• Kevin Schrader- Exotic Metals, LLC. - 111 116th St. S Tacoma, WA 98444 (253-327-

4823)

• Kari Schrader- 111 116th St. S Tacoma, WA 98444 253-***-****)

• Sara Weiner 678-***-****) e-mail (acb3nk@r.postjobfree.com)

• Anthony Johnson- Convergys- Desktop Help Technician-Lake Mary, FL 321-***-****)

e-mail (acb3nk@r.postjobfree.com )

• Jeff Ipsaro- Musician for DJ Baels Productions in Atlanta, GA 404-454-

1487

• e-mail acb3nk@r.postjobfree.com

• http://www.hotnewhiphop.com/LproofTGMF/profile/

• http://www.twitter.com/lproof

• http://www.facebook.com/lproof

• http://www.livinproofatl.com

• http://lproofatl.blogspot.com/

• http://www.youtube.com/Livinproofinc

• Kyra Williams- 404-***-**** e-mail (acb3nk@r.postjobfree.com)

• Scott M. Heller-World Wide Tech Services-Field Service Technician-Tampa, FL 941-

807-1724 e-mail (acb3nk@r.postjobfree.com)

• Ron Wilson- F2Onsite/Prevail Resources, Prevail IT- Onsite AV Field Technican-

Dallas/Fort Worth Area- (www.linkedin.com/in/ronwilsonprevailit/ )-800-***-****

• Matthew Teague- World Wide Tech Services- Territory Supervisor- Antelope, CA-

(www.linkedin.com/pub/matthew-teague/69/87b/207) -800-***-**** or 978-***-****

• Rick Schultz- LAN Admin at Anixter- 407-***-****

• Eric B. Peacott- Supervisor at Apex Systems Inc. - 407-***-****

Contact this candidate