Manager Customer Service

W. Keith Templin, C.P.M.

**** ********* ****

Charlotte, NC 28270

Home 704-***-**** Cell 704-***-****

Email: acb3ln@r.postjobfree.com

EXPERIENCE SUMMARY

Driven with a lean leadership focus to continuously improve value add processes, customer service, waste elimination

and cost reductions. Lead and facilitate cross-functional teams through problem solving and consensus building by utilizing

Toyota Production Model lean management skills such as Value Stream Mapping, Standard Work, Demand Flow

Technology, Kanban, Kaizen, Standard Work, 5 Why’s, Root Cause Analysis, 5S, Poka Yoke, Visual Management, etc.

Excellent ability to understand, communicate and manage technical details of complex technology design

commodities/projects, cost/price analysis, negotiations, and program reviews. Thorough knowledge of ERP systems,

procurement practices and procedures as well as an in-depth knowledge of business and contract law. Working knowledge

of foreign trade and INCOTERMS. Strong Negotiation and Project Management skills.

Managed commodities include: fabrications, sub and final assemblies; machining, sheet metal and precision formed parts;

electronic components, printed circuit boards; RFI electronic cabinets, test equipment; computer hardware/software

systems/licensing; consulting services; facility maintenance, capital equipment, new building construction, cryogenic fuels,

corporate agreements; raw materials such as steel & aluminum plate, bar stock, extrusions, and castings.

SIGNIFICANT ACCOMPLISHMENTS

Develop and implement cost reduction strategies that consistently exceed annual savings goals by a 14% average over

the last seven years.

Establish and maintain Supplier Development Strategies that ensure uninterrupted supply through Supplier rationalization,

Material rationalization, Fact based negotiations, and Risk Mitigation Plans that foster long term Supplier reliability, security,

flexibility, and quality performance. Proven results include supplier consolidation (Reduced from 3,500+ to <475 active

suppliers), implemented 60+ MRO Point of Use Cabinets in six plants, VMI programs, Long Term Agreements, Supplier VA

Improvement Programs (one program generated $1M+/year over 3 year period), Risk Mitigation Process/Projects

encompassing Supply Risk Alternatives, Intellectual Property protection, and on site Contractor Safety/Certificate of

Insurance compliance.

Provide cross functional team leadership to drive process improvements and resolve technical production issues by

utilizing lean management problem solving tools.

Key team member that developed the project concept and managed a $250 Million lean green-field manufacturing facility

Capital Project on schedule and within budget. Managed all Capital Project Spend including $100 Million+ from

International Sources.

Created several best project management practices that improved the Capital Project performance from 25% to 80% on

schedule and on budget. Developed Capital Equipment Procurement Agreement template in conjunction Corporate Law

Department review. Introduced/implemented Capital Equipment Total Cost of Ownership Bid analysis with cost of utilities,

critical spare parts requirements, installation and maintenance requirements.

Developed the Integrated MRO Supplier Program as a model that was expanded to all Corporate Company locations.

Manage Executive Review Meetings with Senior Management Team to review Key Performance Indicator (KPI) results

with a focus on upcoming Cost Savings, Risk Mitigation, and Process Improvement Projects.

Implemented and facilitate the Daily Management Board (DMB) communication meetings that successfully drive the

Purchasing Department Business Policy Deployment (BPD) Goals & Objectives.

Reduced inventory by 54% by implementing metrics tools and daily management standard work practices to facilitate

inventory reductions while maintaining 95%+ fill rate to promise ship dates.

Currently supervise a staff of 12 in Materials Management. Previously managed an Integrated MRO Supplier (30 employees)

with responsibility for all indirect spend (including Capital > $130 Mil/year) for six manufacturing facilities located in five

states. Develop and maintain department administrative policies & procedures and oversee internal and external

audits with no significant findings. Consistently manage budgets within goals and objectives.

W. Keith Templin, C.P.M. (Continued) Page 2

EMPLOYMENT HISTORY

September 2012 – Present Specialty Manufacturing

Materials Manager, Pineville, NC

May 2005 – September 2012 ATI Allvac

MRO Purchasing Manager, Monroe, NC

February 1996 – May 2005 Danaher Controls

August 2000 – May 2005 Materials Manager, Lancaster, SC

February 1996 – August 2000 Commodity Manager, Elizabethtown, NC

June 1994 - February 1996 Sweet Briar College

Materials Manager, Sweet Briar, VA

Industrial Specifications & Standards

Familiar with the following Industry Specifications & Standards:

ANSI, API, ASME, CSA, IEEE, ISO, NEMA, NFPA, Mil-Specs, SME, 10CFR51, TUV, & UL

PC SOFTWARE

Software used daily: SyteLine, MS Office 2010, Visio, Maximo, Adobe Acrobat Pro, Citrix, Papervsion. Served as the

Purchasing Lead with Oracle implementation.

PROFESSIONAL SERVICE

Received the ISM Carolina Virginia Thomas Award (highest honor) for contributions promoting purchasing

professionalism.

EDUCATION

University of Tennessee, B. S. Business Logistics

Certified Purchasing Manager (C.P.M.) by ISM

ISO 9000 Certified Auditor/Lead Auditor

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