Customer Service Administrative Assistant

Kimberly McWilliams

*** * ****** ******, *********, FL 32539 • Phone: 850-***-**** •

*********@*****.***

Objective

To obtain a career with a business that is in need of an extraordinary and qualified

administrative assistant which will help that business succeed.

Experience

Marc Woodworking, Inc.

Administrative Assistant

Indianapolis, IN

Over 4 years, laid-off

Provided administrative support to the Owner / President, the Controller, Project

Managers and all shop Supervisors. Duties included: receptionist, filing, accounts

receivables, opening and distributing mail, typing (proposals, meeting minutes, memos,

letters to clients and emails), monitored and figured time cards for vacations and

payroll, kept track of all employee files and information, managed incoming and out-

going packages, control of all office supplies and kept material safety data books

current. Used Microsoft Office (Word, Outlook and Excel) on a daily basis.

Benchmark Mobility

Administrative Assistant

Indianapolis, IN Over 3

years, business closed

Provided administrative support to the Controller, Billing Specialist and all Sales Staff.

Duties included: accounts receivables (using QuickBooks and Noble), filing of all

patient records, keeping patient information current using Access software, sending

claims to insurance companies for payment (including Medicaid and Medicare), posting

of EOB’s to patient accounts, filing of all accounts payables and collection of past due

patient accounts.

Just ‘Cause Catering Kitchen

Manager / Caterer

Indianapolis, IN Over 3

years, business closed

Provided safe kitchen practices with food and personal safety along with fast and timely

delivery of catered events. Duties included: management of kitchen staff and

caterers, full charge of inventory (all food and supplies), employee scheduling, hiring of

interns and staff, used back and front of the house skills, customer service with clients

and their guest, delivery driver, event set up and clean up. Position required a

ServSafe Certification and a valid Indiana Liquor License.

*There are some second and third part-time occupations held while working full-time.

These include duties of a fine dining server, hostess, showing agent for a realty

company, bar maid, customer service representative for inbound call center, fast food

and retail sales.

Summary of Qualifications

Very detail orientated • Strong organizational skills • Ability to work independently or

as a team • Very enthusiastic • Self-motivated •Quick and willing to learn • Able to

multi-task • Types with speed and accuracy (80 wpm) • Obtains a pleasant and positive

personality • Available any day of the week and at any time of the day

Contact this candidate