Manager Administrative Assistant

Alison M. Lamkin

*** ***** ******, *** **, Wakefield, MA 01880 774-***-****

acb31m@r.postjobfree.com

OBJECTIVE

As an experience Event and Meeting Planner, I wish to fine tune my skills

as a professional in the Hospitality Industry.

EDUCATION

Bachelor of Science in Hospitality Management, May 2010

University of New Hampshire, Durham, NH

GPA: 3.58, Deans List, Eta Sigma Delta, Hospitality Sales and Marketing

International

RELATED SKILLS

. Lodging Operations Management . Managerial Accounting

. Advanced Food and Beverage Management . International Wine

Management

. Meeting Planning Management . TIPS and Serve Safe

Certification

. Microsoft Word, Excel and PowerPoint . Delphi Certification

RELATED EXPERIENCE

Hyatt Regency Cambridge

Convention Services Manager September

2013-Present

. Service groups with up to 300 attendees and 200 guest rooms

. Oversee program and coordinate details with outside and internal

vendors to ensure a smooth transition between functions

. Reached 102% of the budget for 2013

. Utilize upselling techniques to increase customer satisfaction while

still staying within their budget

. Increased meeting planner satisfaction survey scores by 25% in the

past 4 months

Hyatt Regency Cambridge March 2012-

September 2013

Catering Manager

. Maintained sales quota of $90,000 per month- Achieved 105% production

for Q1 2013

. Detailed menus using up-selling techniques and create meeting room

diagrams

. Reviewed client invoice to ensure accuracy

. Conducted site visits for potential and definite clients while

promoting hotel facilities and services

Hyatt Regency Boston July

2010 - March 2012

Catering Coordinator

. Managed and executed 50 events in 2011 actualizing at $171,000

. Prospected new social and corporate business for the hotel

. Detailed menus and room sets for all meetings

. Set up billing for clients and send invoices post-event

Administrative Assistant

International Office Suites, Portsmouth, NH

June 2008 - May 2010

. Receptionist for multiple businesses

. Greeted clients and direct phone calls

. Scheduled use of conference rooms

References available upon request

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