Customer Service High School

Jason H. Cauley

** **** ******* ***** **. Email: acb30l@r.postjobfree.com

Haleiwa, Hi. 96712 Cell: 251-***-****

Kapolei High School (02/2011 Present) Varsity Offensive Coordinator

** **** ******* *arkway, Kapolei, HI 96707 Head Coach: Darren Hernandez Contact: Yes

As an Offensive Coordinator at Kapolei High School my duties include:

Coordinates offense, oversees

offensive staff. Prepares offensive playbooks for season, Conducts meetings with

offensive staff and offensive unit daily and prepares offensive practice schedule with

Football staff, Provide game & practice film analysis with offensive and film

b reakdown of opponent's defensive tendencies, Developed substitution game plan

w ith staff and prepares daily-weekly depth chart with staff, Coordinates Offensive

adjustments on sideline & halftime, Prepares offensive run and pass game scripts,

scout defensive cards with fronts, coverages & stunts and prepares play Calling

sheet, hit chart, big play-bad play typed & filed, Prepares offensive scouting report

w ith staff in season, breakdown film, fronts & stunts, blitz chart, two deep and

coverages, Submits offensive game plan finalized by Thursday afternoon with

offensive staff, and Head Football Coach, Offensive bench organization and game

day organization with Head Coach, Grades position players, stats, qtr.’s played, with

assistant coaches, Coordinates the coaching staff and assists the players with

academic matters with Head Football Coach and Assistant Head Coach, and Review

academic reports from academic advising office. Monitors academic eligibility

Moanalua High School (02/2011 01/2012) Varsity Offensive Coordinator and Quarterbacks Coach

2825 Ala Ilima St, Honolulu, HI 96818

As an offensive coordinator at Moanalua High School my duties included: Coordinated

offense,

oversaw offensive staff. Prepared offensive playbooks for season, Conducted meetings

w ith offensive staff and offensive unit daily and prepared offensive practice schedule

w ith Football staff, Provided game & practice film analysis with offensive and film

b reakdown of opponent's defensive tendencies, Developed substitution game plan

w ith staff and prepares daily-weekly depth chart with staff, Coordinated Offensive

adjustments on sideline & halftime, Prepared offensive run and pass game scripts,

scout defensive cards with fronts, coverages & stunts and prepares play Calling

sheet, hit chart, big play-bad play typed & filed, Prepared offensive scouting report

w ith staff in season, breakdown film, fronts & stunts, blitz chart, two deep and

coverages, Submit ted offensive game plan finalized by Thursday afternoon with

offensive staff, and Head Football Coach, Offensive bench organization and game

day organization with Head Coach, Graded position players, stats, qtr.’s played, with

assistant coaches, Coordinated the coaching staff and assists the players with

academic matters with Head Football Coach and Assistant Head Coach, and

Reviewed academic reports from academic advising office. Monitored academic

eligibility.

Fuego (11/2010 – 08/2010) Bartender

2006 Old Shell Rd, Mobile, Al

Owner: Mike Perez 251-***-****) Contact: Yes

As a bartender at Fuego I handled all bartender responsibilities. Such as, opening or closing duties, daily

operations, maintaining vendor relations, inventory, and excelling in customer service. During my tender at

Fuego, I also picked up several serving shifts.

Reason for leaving: Moved to Hawaii

Double Olive (01/2009 – 11/2009) – Bartender/Shift Manager

Airport Blvd. Mobile, AL

Owner: Mike Dees 251-***-**** Contact: Yes

As a bartender /manager my duties included all bartender responsibilities and managerial ones as well. Such

as, opening or closing of the establishment, daily operations, maintaining vendor relations, inventory, and

excelling in customer service that would ensure a constant customer base.

Reason for leaving: Business closed due to owner illness.

Bilotti’s (05/2007 – 01/2009) – Bartender

165 Airport Blvd. Mobile, AL

Owner: Bob Moore

As a bartender my responsibilities included handling of cash transactions, maintaining bar inventory, having an

accurate knowledge of mixed drinks and liquor, holding high levels of customer service that would ensure

consistent cliental’, food service, and was responsible for coming up with promotional ideas.

Reason for leaving: Business closed.

Chris and Zeke’s (03/2006 – 02/2007) – General Manager

1855 Areoplaza Blvd. Colorado Springs, CO

Owner: Chris Wofford 719-***-**** Contact: Yes

As the General Manager I was overseeing all operational aspects of the bar and restaurant. My duties included

inventory, scheduling, payroll, hiring/termination of employees, maintaining high levels of customer satisfaction

that would increase sales and help maintain a consistent customer basis, and maintained solid relationships

with all vendors. I also oversaw banquets, catered events, and room service.

Reason for leaving: Moved back to Mobile

U.S. Army (08/2005 10/2005) Customer service representative

Ft. Carson, Colorado United States

Supervisor: Sgt. William Barrett 719-***-****; Contact: yes

Served as customer service receptionist for USARD Replacement Detachment reviewing and preparing the

necessary reports and documentation needed for in processing personnel into Fort Carson in the area of

finance, unit assignments, and medical/dental. Received assignment orders and performed the necessary

distribution to liaison departments such as CIF (Central Issue Facility), TRICARE, ACS (Army Community

Service) while processing soldiers requirements for deployment readiness. Ensured soldiers were transferred

to appropriate gaining units following readiness processing. Provided customer service information to military

and civilian personnel. I was responsible for various records and soldiers' personnel information while

reviewing and correcting the information for accuracy. Entered and reviewed data in automated (IP3) database

for errors and accuracy and updated information when necessary; assisted various professional agencies and

family members in locating soldiers for background investigations, legal proceedings, or emergency notification

requirements.

U.S. Army (08/2003 08/2005) Cavalry Scout

Ft.Carson, Colorado United States

Supervisor: Timothy Robinson 719-***-****; Contact: Yes

As a cavalry scout my responsibilities included providing in depth reconnaissance intelligence to my

commander which contained tactical value about the enemy: ie. terrain conditions, the effects of weather,

determine enemy disposition, strengths, and weaknesses within an area of operation. I helped provide the

information necessary to allow combined armed forces to locate and maneuver against the enemy, strike

where vulnerable, and apply tactical strategy to defeat them. I also provided leadership and delegated

responsibilities to the other soldiers in my squad. As a gunner for the platoon sergeant, my main responsibility

was to man the gun atop the humvee and provide cover and firepower when needed. I also provided

maintenance for all vehicles in my platoon.

Outback Steakhouse (07/2001 06/2003) Frontline Prep/ Bartender

Mobile, Alabama United States

Supervisor: Scott Bonnet 251-***-**** Contact: Yes

As frontline prep I prepared and cooked all the food that was needed for that particular shift. All of our food was

made fresh and I had anywhere from thirteen to thirty two items that needed to be cooked such as: soups,

croutons, grilled onions, bacon, mushrooms, and cinnamon apples, etc. Meals had to be prepared and cooked

within strict time constraints to ensure freshness and satisfaction of our patrons. I also bartended there which

included: waiting on guests at the bar, serving drinks, maintaining the cash register, and closing down and

cleaning the bar.

Original Oyster House (02/2000 06/2001) Server

Spanish Fort, Alabama United States

Supervisor: Tony Bonanna 251-***-**** Contact: Yes

My duties included; preparing the restaurant to open, ensure cleanliness, organize for the days functions,

waiting on tables, and taking care of our guests' needs. I ensured that salads, deserts and dressings were

made correctly and that the restaurant was cleaned at the end of each shift. I maintained a cash register and

made sure all accounts were settled.

Joe's Crab Shack (11/1998 02/2000) Bar Supervisor

Mobile, Alabama United States

Supervisor: Dimitri Georgiadias 850-***-**** Contact: Yes

As a bar supervisor, I handled various duties such as: employee scheduling, bar inventory, ordering supplies

and alcohol, handled customer complaints, generated ideas for themes and bar specials. I maintained a cash

register and worked with other restaurant managers to achieve team goals.

Education

College/University :

University of West Alabama (08/21/1997 02/22/1998)

Livingston, Alabama

Degree: none Major: Psychology GPA: 2.0

Mississippi College (08/17/1995 05/07/1997)

Clinton, Mississippi

Degree: none Major: Secondary Education GPA: 2.3

High School:

Satsuma High School (08/26/1991 05/17/1995)

Satsuma, Alabama GPA: 2.5

Additional Information

Award Army Achievement Medal (10/15/2004)

I received two army achievement medals for my hard work and leadership while doing field exercises at Camp

Red Devil.

License All Wheeled Vehicle (10/01/2004)

This course allowed me to drive every vehicle in our battalion.

Training Hand to Hand Combat (03/09/2004)

I've completed a hand to hand combat course for our unit which enabled me to teach hand to hand combat

classes.

Certification Master Javelin Gunner (08/25/2004)

I completed a master javelin course which made me the Master Javelin Gunner of my battalion.

Training OSUT (12/18/2003)

OSUT (one station unit training) is the combination of basic training and AIT. I graduated from Ft. Knox,

Kentucky.

SFAS (Special Forces Assessment Selection)

Completed training for special forces selection at Fort Bragg, N.C.

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