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Customer Service Sales

Location:
Charlotte, NC
Posted:
January 09, 2014

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Resume:

CONTACT INFORMATION

**** ********* *****, ******, ** 28173

704-***-**** . acb2jx@r.postjobfree.com

References Available Upon Request

OBJECTIVE: Seasoned work at home professional seeking an exciting and

rewarding career opportunity that will allow me to utilize my knowledge and

skills to exceed overall client satisfaction and customer retention goals.

Work At Home Extraordinaire

COMMUNITY SERVICE

Izzie's Gifts of Hope Foundation

Member of Planning Committee In honor of Isabelle Christensen, helped to

bring awareness to organ donation through free community events for donors

and recipients and special needs children. Solicit sponsorship and

donation, worked registration and activity tables.

The Remi Savioz Glut 1 Foundation

Fundraising/Planning Committee

Helped plan events and solicit donations to further research into Glut 1 (a

brain disease that affects children's mobility, speech and intelligence).

Soles-For-Souls

Donation-Collection

With support from my teenage daughter, we collected 200 pairs of shoes for

the victims of the Japanese tsunami.

SCHOOL VOLUNTEER

Parent-Teacher-Association

PTA-Hospitality-Chair

Responsible for fundraising and the planning and coordination of all

functions celebrating teachers, such as: Welcome Back Teachers' Luncheon

and Teacher Appreciation Day. Solicited donations, coordinated volunteers,

purchased food and gifts. Also worked concession stands for games and held

events for cheerleaders.

SKILLS & QUALIFICATIONS

Proficiency using Microsoft Office / Works (Word, Excel, etc.)

Excellent typing and data entry skills / PC and Internet savvy (including

DOS)

Superb customer service/support and account management skills

Professional interpersonal and communication skills (verbal and written)

Ability to work efficiently in stressful / high pressure setting

Education History

New Dorp High School - Graduated: Diploma Staten Island, NY

New York University - Studied Accounting and Business Management

Berkeley Claremont School - Studied Executive Administrative Assistance

Graduated: Certification of

Completion

Current Employment

2013- Present, Nexrep (Outbound Sales) Remote, NC

.Catalog sales for a major clothing retailer with sales in excess of $40M

annually

2013 - Present, Textbroker (Professional Article Writer) Remote, NC

. Provide professional, keyword rich articles on a variety of topics;

provide original, well-written content based on guidelines of each client.

2013 - Present, MTurk (Online Virtual Assistant) Remote, NC

. Provide online virtual support for a variety of tasks, including but not

limited to: data entry, transcription and article writing.

Previous Work At Home Employment History

2009 - 2009, Alpine Access (Customer Support Professional)

Answered inbound calls in a remote call center setting, provided customer

service and account management duties, including but not limited to:

providing product information, updating customer accounts, selling

products/services and processing refunds in accordance with company policy;

also provided suggestive selling techniques in order to sell customers on

various products; position required heavy phone and call center related

duties.

Employment Gap: Contract ended at Alpine Access in 2009; I have been

working as a volunteer and am currently seeking employment.



Contact this candidate