Medical Quality Assurance
Resume:
Teresa Cook
Sturgis, MI ****1
****.********@*****.***
TRAINED MEDICAL ASSISTANT/ CERTIFIED E.M.T.
Unit Secretary and Nursing Assistant with experience in a hospital setting and additional healthcare
experience as an EMT. Known for dedication to providing premium patient care. Skills include:
• • •
Medical Office Management Bookkeeping & Filing Patient Scheduling
• • •
Arranging Medical Tests Taking Patient Vitals Ancillary Testing
• • •
Medical Records Bathing Patient Education
Management
• •
Feeding HIPAA & JCAHO
• Data Entry (60 WPM) Knowledge
• Assisting Patients with
ADL,s
EDUCATION
EMT, 2005-2006
Unit Secretary, 2006-2009
Nursing Assistant, 2008-2009
Certified in First Aid & CPR, 2005-present
Nursing Program, Ivy Tech Community College Lafayette, IN (present)
Certified EMT, Glen Oaks Community College Centreville, MI
High School Diploma, Cassopolis High School Cassopolis, MI
PROFESSIONAL EXPERIENCE
St. Elizabeth Regional Health, Lafayette, IN
Unit Secretary/Nursing Assistant, 2006-2009
Serve as a key member of interdisciplinary healthcare team for a busy oncology medical unit. Assist
several MDs as well as PA and RN team in ensuring optimal patient care and smooth daily functioning of
unit.
Key Results:
• Consistently praised for efficient handling of administrative duties (e.g., answering phones,
scheduling appointments, maintaining medical records, patient processing, billing and
bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their
patients.
• Demonstrated proficiency in taking patient medical histories and vital signs.
• Ensured the cleanliness, sanitation and maintenance of all facilities, patient rooms and equipment.
• Helped implement practice's quality assurance and control program. Efforts ensured compliance
with HIPAA, CLIA and OSHA regulations.
• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that
immediately put patients at ease.
CDC Resources, Monticello IN
Direct Care Staff, 2005-2006
Assisted physically and mentally handicapped patients in activities of daily living such as, cooking,
cleaning, bathing, administration of medicines, etc.
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