Human Resources Customer Service

Pearl P. Gaskin

*** ******** *****

Greenwood, SC 29646

Home: 864-***-**** **************@*****.*** Cell: 864-***-****

Professional Qualifications

Highly motivated professional with extensive skills. Capable of handling

the many phases of management smoothly and efficiently in accordance with

established systems and procedures.

Strengths include:

. Exceptional organizational and coordinating abilities with strong

attention to detail.

. Effective analytical and multi-task management skills with 4 years of

Human Resources Management experience, and 20 years of management and

leadership experience.

. Exceptional oral and written communication skills. Proven ability in

dealing with all levels of professional,

support personnel, and community leaders.

. Proficient with computer software programs and able to learn new

systems quickly and efficiently

. Impeccable ethics and integrity.

Professional Experience and

Achievements

Presbyterian College, Clinton, South Carolina

September 2008 - Present

Senior Administrative Assistant, Academic Affairs

. Manage the Academic Affairs Office, supervise 6 support staff, and

collaborate with faculty and staff on various projects.

. Manage the academic budget including approval of faculty and staff

expenses.

. Complete faculty and adjunct contracts

. Assist with Faculty recruitment and maintain personnel files for

academic affairs.

. Manage Faculty payroll by ensuring accurate compensation is received

for various assignments.

. Assist students and parents with academic accommodations.

. Organize and coordinate campus events including Commencement and

Honors Day.

Piedmont Health Group, LLC, Greenwood, South Carolina

May 2007 - February 2008

Human Resources Director

. Originated and lead Human Resources practices and objectives

that provided an employee-oriented, high performance culture

that emphasized empowerment, quality, productivity, standards

and goal attainment.

. Recruited, interviewed, hired and conducted orientation for all

company personnel; Completed background and reference checks on all

new potential employees.

. Managed employee evaluations, performance and development; Researched

salary ranges and updated the salary matrix. Responsible for

compensation and benefits administration.

. Assisted managers with employee issues, written warnings and

terminations; Implemented new

company policies based on the goals of Piedmont Health Group.

. Ensured compliance with federal and state regulations by monitoring

personnel policies and procedures.

. Conducted leadership and customer service training for managers

and support personnel; Assisted with marketing the company

and organized and coordinated events for all employees.

The Sunshine House Corporate Office, Greenwood, South Carolina

January 2006 - March 2007

Executive Coordination's Director

. Responsible for the task management of the company including

organizing, tracking, researching, planning and reporting; Liaison

between the Chief Operating Officer and the Department Heads.

. Designed and managed systems to track and report information to the

COO and CEO to meet business goals and objectives.

. Organized and structured systems to develop a program of

responsible reporting and appropriate cultivation follow-up to

major projects.

Pearl P. Gaskin Home: 864-***-**** * Cell: 864-993-

1056 * **************@*****.***

Executive Coordination's Director (Continued):

. Completed special projects by establishing time frames, follow-up,

analyzing results and providing supportive documentation.

. Initiated and coordinated department monthly meetings.

Piedmont Agency on Aging, Greenwood & Abbeville, South Carolina

June 1997 - October 2005

Deputy Director/Human Resources Manager

1998 - 2005

. Assisted the Executive Director in the day-to-day operations of an

agency employing 95+ employees in

6 locations.

. Coordinated the recruiting, interviewing, hiring, salary

administration, training and termination of all agency staff.

. Provided supervision and oversight of the agency's transportation

services and congregate meal services

for 5 sites.

. Provided direct supervision of 4 Department Managers;

Developed activities with the Program Directors to promote

health, wellness, recreational and educational programs; Processed

and verified all month end reports with the departments.

Operations Manager

1997 - 1998

Supervised and guided work efforts of 45 employees in the

transportation and administration departments. Developed and implemented

departmental goals and standards. Assigned and monitored tasks for

employees. Facilitated employee hiring, training and development.

Conducted performance evaluations, salary administration, progressive

discipline as well as termination of staff.

. Developed and implemented policies and procedures for all operating

areas as well as established functional goals and objectives of the

agency; Coordinated and conducted agency staff meetings.

. Made presentations and recommendations to the Board of Directors

regarding the Agency's achievements and goals; Partnered with

organizations to advance the resources of the agency.

. Conducted in-house training and met training requirements for 65+

employees.

. Administered business contracts for the Transportation Department

which resulted in reducing operating costs; Developed cost saving

strategies to operate services more efficiently.

. Initiated several grants and funding opportunities totaling

approximately $40,000.00 - $80,000.00

per year; Reduced employee turnover by making good hire decisions.

. Coordinated special events for the agency's participants.

. Received distinguished honor of "1999 Employee Of The Year"

Wachovia Bank, Greenwood, South Carolina

September 1991 - June 1997

Assistant Branch Manager

1994 - 1997

Responsible for making consumer loan decisions. Established new customer

relationships, which included consultative selling and opening of

credit and deposit services. Assisted with leading work efforts and

overseeing the development of 8 branch employees.

Customer Sales Representative

1991 - 1994

Established new customer relationships. Opened deposit and credit

services. Resolved complex customer questions related to deposit and

investment products.

. Built customer relationships through frontline management and contact

with customer base.

. Evaluated individual customer's financial goals and matched their

financial needs with product and

service solutions.

. Communicated sales plans and marketing opportunities to organization

based on customer relationships and feedback; Worked as the

company's liaison to channel information and opportunities to

new

customers.

Education

University of South Carolina-Aiken, Aiken, South Carolina

Bachelor of Science Degree-Business Administration - Management & Marketing

University of Phoenix, Augusta, Georgia - Masters of Business

Administration

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