Customer Service Technician

VERONICA MEDINA

***** ******* ****** ****

Fontana, CA 92337

acb1vt@r.postjobfree.com

Cell 909-***-****

OBJECTIVE

As a State License Certified Phlebotomy Technician 1, I am looking to

find an organization in which to utilize and expand my experience,

skills, and training. To obtain full-time position as a Phlebotomist

with growth prospects at a hospital.

EXTERNSHIP EXPERIENCE

May 2011- June 2011 City Of Hope,

Duarte CA

Intern

As an intern at City of Hope I was able to perform hands on training

with patients and perform daily Phlebotomist Technician duties, such

as assisting the patients before and after collection of the specimen,

prepare and maintain necessary equipment and supplies. As well as

maintaining patient confidentiality, keeping records and documenting

results.

(Important Note): At the end of my internship I was able to complete 155

draws and observed two Arterial puncture.

45 Hours Completed

WORK EXPERIENCE

December 2012-November 2013

Placentia-Linda Hospital,Placentia,CA

Phlebotomist/Lab Assistant

As phlebotomist at Placentia-Linda my duties were drawing

patients blood, all ages especailly geratric patients and

processing patients specimens in the

laboratory.Responsible for ordering,canceling and modifying orders,

answering the phone,setting up microbiology cultures.Carefully

followed all safety procedures during phlebotomy work. Performs other

duties as assigned.Reports to Laboratory Manager/Director.

Qualifications:

January 2007-

December 2012 Carmen's Housekeeper Services, Pomona CA

Housekeeper

Performance and manage household tasks. Provide good customer service

as I keep homes in the best shape, non dust, clean floors and

bathrooms.

Be able to use chemicals appropriately based on direction and use safety at

all times. Must be organized and work diligently in every home as each

requires different maintenance.

October 2003-December 2006 Stater Bros Markets, Montclair CA

General Merchandiser Clerk

This position requires bending, twisting, stopping, and lifting up to

50-lbs as well as the ability to work continually on your feet.

Complete customers' orders, assist the customers to their vehicles,

retrieve carts from parking lot, and maintain bag supplies and

cleanliness of check stand areas.

EDUCATION

March 2011- June 2011

Mount San Antonio College, Walnut CA

Phlebotomy Technician

2001-2005

Montclair High School, Montclair CA

SKILLS

Hard working Responsible Fluent in Spanish

Organized Prompt Quick Learner

CERTIFICATIONS

2012 AMERICAN HEART ASSOCIATION (CPR)

REFERENCES

Available upon request

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