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Sales Customer Service

Location:
Allouez, WI
Posted:
January 08, 2014

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Resume:

Mike Kaczmarek

Director of Business Development

*** *. ******* - ** ****, WI 54115

acb1vg@r.postjobfree.com - 920-***-****

Innovative executive with repeated success leading teams and building critical

supplier relationships in order to achieve aggressive revenue goals. A crossfunctional

team player with a successful record of growing new and existing

businesses through strategic vision, creative brand-building, and strong team

leadership. Visionary with strengths in leadership, P&L management and

innovation.

Expertise includes:

• 19 years of professional, tenacious, goal-surpassing sales experience.

• 7 years of Sales Director experience. A true problem and crisis solver!

• 12 years of passionate, result-oriented Executive Management, strategic and

financial planning, new business development, customer acquisition & retention,

negotiating, profit and loss experience.

• Skilled at delivering impact presentations and creating business partnerships

and affiliations.

• Talented at creating "Best Practices", SOP's, organizational structure,

motivational employee handbooks, training materials & efficiency best practices.

Excellent mentor, coach and teacher.

• A lifetime of innovative, creative, personal and professional will, stoic

determination & drive to produce inspired results.

* Experienced in best practices involving purchasing / buying

WORK EXPERIENCE

Director of Business Development

iProcureDirect - Northeast Wisconsin - July 2010 to Present

iProcureDirect combines one of the oldest of business concepts with the most modern

of technologies to give small-businesses the large-corporation buying power they need.

• Manufacturer-Direct Pricing: reduces supplies-costs by eliminating the store's mark-

up!

• Social Purchasing: 10-businesses buying the same product is good 1000 is amazing!

• Reverse-Auction: iProcureDirect continually negotiates the best possible pricing!

• iProcureDirect Team: provides real-live people giving honest ans wers and advice!

• Win-Win Results: bringing buyers and vendors together to sell and save more than

ever!

Responsibilities:

- Leading a team of eight (8) associates - Director of Operations, IT support, Graphics

support, Director Support and Relationship Managers (inside sales)

In addition strategically developed customer base to include managing business

essentials spend for

companies such as

- Pepsi Beverages Company

- Microsoft

- Coca Cola

- Conagra Foods

- Air Force

- Navy

- Stanford University

- Michigan State University

- US Air Force

- US Navy

- Boeing

- three (3) GPO's (Group Purchasing Organizations)

- plus 500+ small to mid size businesses in the US

• Managing and developing supply chain partners for office and industrial supplies,

promotional products, print and corporate apparel.

• Identify and development of non-traditional channels of distribution

• Led IT team in design requirements for custom web-platform

• Led re-design social purchasing / reverse auction platform

• Design SOP for member & vendor on-boarding

• Prepare organization for injection of funding. Development of P&L statements,

business plan and other necessary items.

President

Promotional Products Distributor - February 2001 to October 2009

Full service Promotional Branding Agency providing a complete offering of branded

promotional products, incentive solutions, print, product video, commercials, voice

scripts, logo design, rebate programs and fulfillment solutions.

Responsibilities:

•Responsible for daily operation.

•Four (4) direct reports including; Logistic Director, Director of Media Production,

Director of Enterprise Accounts and Director of Finance. Overall employee pool of

fourteen (14) full time and three (3) part time.

•Organizational structure / growth

•New Business Development

•Market forecasting

•Program budgeting

•Financial forecasting

•Business partnerships and affiliations

•Customer retention and acquisition

•Recruiting top talent

New Business Development, Sales and Marketing:

•Strategically developed customer base to include managing promotional spend for

companies such as PepsiAmericas, Pepsi Bottling Group, Pepsi Co, Tracy Locke, Dr.

Pepper, Proctor and Gamble, BP, Brown County Home Builders Association as well as

an a national audience of small to mid size business.

•Created and implemented marketing programs responsible for Promo Buying Group's

revenue.

•Mentored Field Sales Consultants and Relationship Managers.

•Created strategic business partnerships contributing to increased sales, profitability

and overall success.

Organizational Management, Structure:

•Created a company culture that fostered personal and professional growth;

tremendous company loyalty; respect for the client, industry, vendors and community.

•Created and implemented SOP that enhanced Client, Employee and Vendor

experience while greatly improving efficiency, decreasing promotional spend for clients

with results of increasing accuracy and improving profitability.

EDUCATION

Bachelor of Science in Economics

University of Wisconsin Milwaukee - Milwaukee, WI

1989 to 1994

SKILLS

Account Management, Inventory Management, Supply Chain Management, Purchasing,

Procurement, Budgets, Forecasting, Promotional Products Sales, Office Supplies and

Essentials Sales, Decorated Corporate Apparel Sales, Industrial Product Sales, Jan

San Product Sales. New Business Development, Leadership, Volunteer

ADDITIONAL INFORMATION

Recommendations:

Alejandro Arguelles - Account Manager at United Stationers

Mike and I have worked closely as he successfully ramps up iProcureDirect. It has been

a pleasure working with such a driven and goal oriented individual. Mike is an extremely

well-rounded businessman that truly understands what it takes to succeed. His selling

skills are second to none. I enjoy working with Mike and

would hire him any day to be part of my team!

Mary VanVonderen - Corporate Marketing Manager

Mike was able to help us find a client for a service we were offering. He was diligent in

his work to help us find a client. He communicated in a timely manner in order to seal

the deal.

Maribeth Conard - Owner, Conard Creative Group LLC

Mike's service is excellent, and product is on time for a great price. I'm very happy with

Mike and iProcureDirect.

Neal Ewing - Life and Health strategies for independence and security

Vision, talent, compassion, integrity, humilty. Rarely found together, they are exemplified

in Mike. He is a master of the "Win-Win" solution. Hope Direct is the most recent

example of his God given talent dedicated towards helping others while simultaneously

the purchasers themselves receive the benefit of the bargain. I

recommend Mike Kaczmarek.

Barb Fiala - Co-Owner, Quality Resource Services

It was a joy working with Mike. Very knowledgeable about the products he was selling.

Gave us many samples of how the product would look until we were satisfied with what

we had ordered. The product was delivered on time and service was excellent. Would

work with Mike again.

J. D. Murphy - Pastor at Abundant Harvest Fellowship

Mike is truly one of the most innovative entrepreneurs I have ever met. He is clear

headed and knowledgeable about making his business model produce for the

consumer/members it attracts. We at Jabez Business Owner Development will soon

become a buying member of iProcure Direct because of Mike's enthusiasm for

customer service and his personal integrity.

Michael Glaser - Business Development at Dental Associates, Ltd

I have done business several times this year and Mike has always gone above and

beyond in accomplishing his services. He is a great person to work with and his people

skills are exceptional. Mike takes the extra time to make sure that every deal is covered.

I would strongly recommend Mike to anybody looking forward to working with him.

Lisa Harmann - Associate Vice President at Advance Economic Development, Green

Bay Area Chamber of Commerce

I can always trust Mike to get us the best prices, super speedy delivery times, and to

make sure we are completely satisfied. I would highly recommend Mike!

Jim Huhtala - Application Architect

Mike is a results-oriented person who accomplishes what he sets out to do. He doesn't

let setbacks deter him from his goals. He is a man of integrity who keeps his word (even

when others don't)

.

Paul Carron - Business Manager - Green Bay SCORE

Mike Kaczmarek is a hard working individual with a wide range of business skills and

experiences. He knows how to get the job done. Any organization that has a chance to

work with Mike will find him to be a fine addition to their team and will be pleased with

the results.

Doug Brenwall - Owner/Franchisee at Firehouse Subs

I have known Mike for the past several years. It did not take me long to see he

possesses great passion and devotion both professionally and personally. Mike and I

recently collaborated on his latest endeaver at iProcureDirect. He showed an ability to

create a larger overall vision and break down that vision down into smaller more

manageable pieces. When appropriate he is not afraid to seek advice from others which

is an excellent trade mark of a leader.

John Kelly - Teaching you strategies to lead your team for business growth, profit and

satisfaction…I have been fortunate to meet Mike in late 2010. I have watched his

business grow from an idea to what it is today. His desire and commitment to executing

his plans are incredible. He has turned complex distribution channels into a simple

business model. I am certain that his company is on a short course to becoming a

national brand.

Gerald Norz - V.P. Global PPG Operations at MEGTEC Systems, Inc.

Mike is a strong business development manager who demonstrates an excellent

understanding of customer needs and sales drivers. His high level view of needs and

solutions provides for a good mix in preparing business plans and strategies to meet

targeted needs. In addition Mike has a strong grasp of the effective use of social

networking. Mike has demonstrated his ability to leverage IT tools in the development of

business strategies and in the application of lean principals to improve customer

delivery. Mike friendly personality and people soft skills round out his strengths as an

business executive.

Andrew Clark - Teacher,- Leadership Development at Northeast Wisconsin Technical

College Mike is a bright, creative, hardworking entrepreneur who knows what it takes to

set up buying networks for the benefit of all. He has experience working with local,

regional and national firms, and has an attitude that knows no quit and a positive spirit

that refuses to dim. I recommend him without reserve.

Bob Kaminski - National Client Team Leader at Advantage Sales & Marketing

I have hired Mike and his company to manage promotions. Mike is very detailed in his

process. Both projects with completed within expectations. He met all my expectations.

Fully recommend Mike K.

Jean VandenLangenberg - Schneider Trucking

Mike's team assisted with the design of golf towels for a friends benefit. They turned out

amazing and the cost was very reasonable. I would give the team an A+ for the ease of

doing business and will definatley utilize their services again.

Tim McGrail - Food Service Manager at Pepsi Beverages Company

Mike is a great partner to help increase your business. He provides great products and

service. Mike works well you and communicates ideas and solutions on how to increase

your sales.

Mari McAllister-Charles - Executive Officer at Brown County Home Builders Association

I have been pleased with the services offered by Mike's company. He and his staff are in

tune with his clients needs and provides superior customer service. We will use his

services again in the future.

Jill Hendricks - Broker/Owner

Mike has gone above and beyond to help me in getting my business noticed, I would

not hesitate to use Mike and his company again in the future.

Craig Smoll - Co-Owner & VP, WebOuts, LLC

I met Mike at a recent expo and was immediately impressed with him as a person as

well as the online service he showed me that day... www.picnicraid.com. Brilliant idea

and execution! It is exciting to see his business grow, and we are looking forward to

working with him in the near future. Mike has a great product and a solid

team behind him.

Mike Kucik - Region Sales Manager Midwest / Southeast at Diamond Foods, Inc.

I have worked with Mike several times over the last few years and have always

appreciated his dedication, real time results and never ending commitment to meet

deadlines.



Contact this candidate