Project Manager Management

JOHN M. HOHOS, PMP

**** **** ****** ** ( Washington, D.C. 20001

703-***-**** ( ****.*****@*******.***

PROGRAM MANAGEMENT PROFESSIONAL

Highly creative program management expert with more than 30 years of

experience providing project management expertise and consulting services

across a wide range of functional business operations areas resulting in

value-added input for clients. Talented program management specialist, with

a unique ability to efficiently handle multiple complex projects and

provide customized solutions to precisely meet client needs.

Project Management ( Managing Cross Functional, Multidisciplinary, Virtual

Project Teams ( Team Building ( Managing Change( Executing to Achieve

Results ( Staff Development ( Mentoring ( Career Coaching ( Training &

Learning Programs ( Process Reengineering ( Problem Resolution ( Training

Technology

Client Relationship Management ( Curriculum Development

PROFESSIONAL EXPERIENCE

High Performance Technologies, Inc., Reston, VA, a division of Dynamic

Research Corporation (DRC). Leadership, Department of Veterans Affairs,

Veterans Relationship Management (VRM) 12/2010-11/2013

. Program Manager currently supporting the Veterans Relationship

Management Portfolio Coordination and Monitoring contract as the Voice

Access Modernization (VAM) workstream Program Manager directing a

staff of ten individuals in providing project management support

services to multiple enterprise voice projects for the Veterans

Administration.

. Program Manager supporting the Health Resource Center (HRC) Call

Center Solution; the Debt Management Center (DMC) Call Center

Solution, and, the Veterans Benefits Administration (VBA) Interactive

Voice Response (IVR) VBA-IVR, projects exceeding $15M in development.

. Serve as a critical liaison between senior government clients and the

HPTi staff to enable timely, effective, and creative solutions to a

broad spectrum of project management challenges including requirements

management, acquisition, risk management, architecture, and technology

strategy, Project Management Accountability System (PMAS) compliance

for software development efforts deploying quarterly releases; Release

Management; Change Management and Quality Management.

. Previously served as the VRM Member Services and Technical Integration

(MS&TI) workstream Program Manager directing a staff of 24 individuals

in providing project management support services to a functional area

focused on member services, data integration and technical

integration. This work supported multiple Government Project

Managers providing service to the Enrollment System Redesign (ESR)

program, the Veterans Identity/Eligibility Reporting System (VIERS),

Veteran Affairs/Department of Defense Identity Repository (VADIR), and

the Service Oriented Architecture (SOA) efforts. He also provided

oversight to the Web Self Service (WSS) workstream with its seven

projects and five Government Project Managers.

Architect of the Capitol, Office of the CEO for Visitor Services,

Washington, D.C Sept 2009- Sept 2010

Training Specialist

. Served as a Project Manager for all training initiatives at the

Capitol Visitor Center. Provided staff orientation training, customer

service training, and the training for the Congressional Historical

Interpretive Program (CHIP), the tour training program that certified

more than 3,000 Congressional Staff to conduct Capitol tours. This

required engagement and collaboration with the Senate and House Art

Curators, as well as historians and the Office of the Sergeant at Arms

of both the House and the Senate.

JOHN M. HOHOS ( Page 2 ( ****.*****@*******.***

BOOZ ALLEN HAMILTON

BOOZ ALLEN HAMILTON, McLean, Virginia ( 1991-2008

$4 billion global management and technology consulting company.

Senior Associate (2003-2008)

Project Manager responsible for building federal agency customer

relationships within the Human Capital and Learning Services division

through expert design and project management of client training and

development systems. Project manager who led complex, long-term employee

development projects for major accounts, such as The Federal Deposit

Insurance Company (FDIC), the Internal Revenue Service, and the United

States Postal Service. Manage and motivate administrative employees and

multiple cross-functional teams through all phases of project execution.

Orchestrate all project planning details, including project team

assignments, project budgeting, timeline management, progress reports, and

goal setting. These specific programs detail my project management

expertise:

Leading Sales Performance Improvement Thought Leader, Training Strategy and

Development

. Project Manager over three individual project teams dispersed throughout

the client, including a technology team defining the digital learning

environment, a process redesign team, and a training design and

development team creating both instructor led training (ILT) and e

learning for client core intellectual property. All teams are comprised

of multiple Booz Allen, sub-contractor and client team members

o Project encompasses 20-25 geographically dispersed team members

working virtually

o Project budget in excess of $2 M including add-on work secured

throughout project

. Led the analysis and design of the digital learning environment- this

included the evaluation and benchmarking of four core areas: training

processes, content/curricula, integrated e-learning infrastructure, and

training governance

. Led the implementation of the new learning approaches and transition to

new processes, tools (including a new digital repository, proposed

content management system, content design and development process,

incorporation of e-learning and authoring tools), and content development

methods

o Designing with reuse in mind to make it easier for the client to

create customized solutions with measurable client impact

o Implemented a meta-data model using Shareable Content Object Reuse

Model (SCORM) expertise to enable the delivery of content in

discrete "chunks" or units and reduce the hours required to produce

customized solutions

. Directed all technology vendor analyses and selection processes

. Established key management structures, including:

o Overall level of effort/scope definition for the project

o Initial staffing plan and budget tracking system and process

o Internal project reporting process, schedules, change control, and

ROI tracking procedures

o Worked with project managers to develop and monitor their work

plans, identify interdependencies and shared tasks among their

projects, identify risks and mitigation approach, and set-up

expectations for their teams

. Managed the client relationship for Booz Allen

. Managed project P&L; prepared, submitted, and followed-up on all client

invoices

. Led the preparation of an on-going client strategy to maintain and

continue improving all new processes and standards

United States Mint, Workforce Transformation, Project Manager

. Project Manager leading the workforce planning activities focused on

integrating the overall support efforts at Headquarters and five regional

production facilities resulting in a more flexible and lean workforce

(25% reduction)

. Led the efforts of Booz Allen and client teams in six work streams that:

o Established and maintained the Governance structure for the

transformation;

o Created and implemented a master United States Mint Workforce

Planning Roadmap to transition the workforce to the future state (25%

reduction) within a prescribed timeline;

JOHN M. HOHOS ( Page 3 ( ****.*****@*******.***

o Developed soft-landing strategies, policies, and programs to

transition the Headquarters and union workforce;

o Developed the change management plan to execute the Roadmap;

o Created the communications strategy and plan to engage all

stakeholders at all level of the Mint.

National Guard Bureau Distributive Training Technology Program (DTTP),

Enterprise Transformation, Deputy Project Manager

Served as Deputy Project Manager for Business Operations responsible for

budget planning and management of an annual budget exceeding 22 million

dollars and a staff of 100+ geographically dispersed, cross-firm experts in

the functional areas of Finance, Communications and Outreach, Knowledge

Integration, Courseware, Training Development, Training Delivery, Shared

Use, State Operations Support, and Certification. Key aspects of this

support include the following:

. Established the requirements for and implementation of an e-Commerce

solution to support the collection and processing of funds generated

through shared use

. Established and implemented a comprehensive Outreach/Communications

Plan that explains who (stakeholders, customers, DL community, etc.),

needs to know what (metrics, success stories, policy updates, etc),

with what frequency (as it happens, weekly, monthly, in response to

inquiries, etc.), through what media (conferences, bulletins, VTCs,

newsletters, etc).

. Provided access to Advanced Learning Resources that provide education,

training and performance support for military, government and civilian

users of the system

. Delivered a blended training solution that provides Site

Administrators with the skills required to move the NGB to an e-

Learning organization

. Established and implemented a program that placed the DTTP at the

forefront of the ADL movement actively participating in and driving

the ADL initiative

. Conceptualized and executed shared use site certification initiative

. Won Professional Excellence Award for excellent service on National Guard

project.

Global Pharmaceutical Company, Training Development

. Led the training development effort for the Health Authority

Commitment Management Process for a global pharmaceutical client,

harmonizing the process across 175 countries.

. Engineered company-wide process change for Bristol-Meyer, Squibb through

design and implementation of training initiative on new and streamlined

BMS Health Authority Commitment Management processes.

o Achieved buy-in through a series of regional workshops and discussions

with senior leaders and stakeholders

o Created a comprehensive implementation plan that included strong

communications, training and change management elements. Created

training in individual roles and responsibilities required to

successfully implement the new process.

EDUCATION

Master of Arts in Education, Educational Communications, & Technology

University of Pittsburgh, Pittsburgh, Pennsylvania

Bachelor of Arts in English Education

Indiana University of Pennsylvania, Indiana, Pennsylvania

PROFESSIONAL AFFILIATIONS

Program Management Institute (PMI)

American Society for Training & Development (ASTD)

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