***** ******* ****** ***. *, Cockeysville, MD ****0 443-***-**** (

acb1ds@r.postjobfree.com

April Clark

Objective

To join an organization that offers me a constructive workplace for

communicating and interacting with customers and people. To maintain a

position that will enable me to use my strong customer service skills

and customer service background.

Experience

01/2013- Present Family Visions LLC/ FV Associates

Pikesville, MD

Office Administrator/ Case Manager/ Case Management Coordinator

Oversees, directs and monitors day-to-day operation of office activities

Human resources:

Responsible for all aspects of human resources.

Schedule interviews.

Conduct new hire orientation and trainings.

Payroll:

Obtain timesheets in a timely manner for payroll disbursement.

Input needed information into QuickBooks for payroll and tax issues.

Print payroll checks and obtain needed signature(s).

Distribute payroll checks as appropriate.

General Office

Develop and maintain interoffice organization, management and systems to

ensure that the office runs as smoothly and efficiently as possible.

Assist Partners, Rehabilitation Specialists, Case Manager Coordinator,

Case Managers, Therapist transportations services and any other

contractors, and outside entities as needed

Assist to execute scheduled activities for Clients as needed.

Manage all aspects of Case Management

Monitors documentation received from Case Managers regarding encounter

information according to program policy.

Facilitates and assists in emergency response services as needed

according to program policy.

Communicates as needed with the Program Director and Rehabilitation

Specialist about resources that are needed to appropriately implement

the rehabilitation activities as outlined in the client's IRP.

Monitors documentation received from Case Managers regarding encounter

information according to program policy.

Facilitates and assists in emergency response services as needed

according to program policy.

06/2011-1/2013

Liberty Mutual Insurance

Hunt Valley, MD

Claims Investigator/Specialist

Obtain information and maintain records of accidents or personal

property losses for policy holders and claimants through telephone and

written reports.

Arrange appraisals, review appraisal reports and communicate with policy

holders, claimants, physicians, medical providers, attorneys and repair

shops.

Secure essential facts about accidents, assess liability and

compensability, negotiate settlement and explain denials to policy

holders and claimants.

Register claims, update status notes, establish target dates, schedule

appointments and release payments on an automated system.

02/2011-04/2011

Family Visions LLC

Pikesville. MD

Externship

Complete the monthly billing using Value Options to submit claims.

Update patient Records.

Update Patient Eligibility Information and rosters.

Create Discharge Summaries for Clients.

Create updated spreadsheets with Clients up to date information.

Education

6/2010- 4/2011

Medix School West

Baltimore, MD

Medical Billing and Coding Certificate

Medical Billing and Coding

References

References are available on request.

Contact this candidate