Customer Service Maintenance
Resume:
**** ********** ***. *****: (***)
Pearl City HI 96782 Eric.nakaguma@y
ahoo.com
Eric Nakaguma
Objective To obtain a career with a reputable, established
company utilizing skills and experience, with the
opportunity to learn and advance from within.
February 2012 to October 2013 Forest City
Residential Management Kaneohe Marine Base
Kaneohe Hawaii
Groundskeeper/Porter
Performs routine groundskeeper functions of the
community in and around assigned common areas;
performs general maintenance duties; reports needed
repairs and/or maintenance to the maintenance
supervisor to help keep the community up to Company
and regulated standards.
Essential Job Functions
1. Maintains grounds property and common areas:
Performs general clean-up; cuts lawns; trims and
edges around walks, flowerbeds, and/or walls;
prunes shrubs and trees to shape; rakes leaves and
other yard debris; removes litter.
2. Performs general maintenance throughout the
course of daily activities which can include but is
not limited to replacing light bulbs, picking-up
debris, caulking, and other general repair and
preservation duties; reports needed repair and/or
maintenance to the maintenance supervisor.
3. Keeps current on communication received from
management on company policies and regulatory
compliance, and performs duties based on those
requirements; assists in non-routine maintenance
activities as requested by immediate supervisor.
Contacts
Works with immediate supervisor and community
associates in day-to-day performance of job duties.
Directs residents to appropriate community
associate for assistance, if approached.
Financial Responsibility
Has no direct financial responsibility.
Education
Requires a high school diploma, GED (General
Educational Development), or equivalent. Prefer
vocational education and training in the trades as
a basic background to perform grounds keeping
duties and to assist with general community
maintenance and upkeep. Current state driver's
license.
Experience
The duties of this position can be learned within
three to six months of on-the-job training;
requires ability to work with trade tools and
understand general community grounds keeping
concepts.
Experience 1992- 2011 American Savings Bank Honolulu, Hawaii
Bulk Mail / Distribution Supervisor
Provide direct, day to day supervision of Bulk Mail
Center and courier routes state wide.
Conduct interviews and approves candidates for hire
Supervise and train employees in department
procedures and equipment operations.
Assign and review work of subordinates for accuracy
and compliance with instructions and policies.
Develop and maintain written policies
Ensure critical deadlines are met on a daily basis
Manage annual budgeting
Participate in programs, seminars and classes to
develop skills and knowledge
Travel on work related business
Handle customer statement inquiries and complaints
Asset Specialist
Purchase, track and maintain fixed asset inventory,
monitoring the expenses for all acquired fixed
assets
Perform site inspections and branch visitations on
all islands for inventory maintenance
Generate reports on all Furniture, Fixture and
Equipment (FF&E) as required.
Take equipment service calls and approve
maintenance repairs and replacements
Purchasing Clerk
Process all purchase orders for approved company
purchases
Process all billings for related purchases
Log and track set budgets for all general ledgers
Process all requisitions for office supply
purchases
Negotiated purchases with company approved vendors
Distribution/Mail Clerk
Receive, sort and distribute all mail for the
company
Run postage meter machines for all outgoing mail
Drive company vehicle for mail and equipment
transport to various locations.
Run UPS shipping station for all outgoing packages.
1990-1992 Toys R Us
Aiea, Hawaii
Department Head
Supervise receiving containers of merchandise
against computer manifest orders.
Maintain inventory of all merchandise stored in the
warehouse
Delegate work assignments for employees pulling
inventory
General maintenance of warehouse
Construct all floor displays and shelving.
Assist with customer service and sales in other
departments
Education
Aiea High School
Leeward Community College
Completion of computer classes at Kapiolani
Community College, Computer Training Academy and
Terabiz.
Completed leadership development course at
Kapiolani Community College
Attended seminars and forums locally and on the
mainland.
Certified in first aid and adult CPR.
Interests Surfing, Swimming, Fishing, Art, Camping, 4
Wheeling
Additional Some construction labor experience.
Experience Worked part time as a valet/bellman for the Hilton
Waikiki Prince Kuhio Hotel.
Worked weekends as a pool attendant for Ewa by
Gentry Townhouse Association.
Contact this candidate